Lägenhetshotell i Sattel-Hochstuckli

“We were unable to access the accommodation: upon arrival, we found ourselves in front of code boxes, no response to calls to the owner between 4 PM and 5 PM, no calls from him despite the message left on voicemail in English, no email indicating the codes. In short, unable to leave 2 children in the blazing sun, we were forced to book another hotel and lose the money for this rental. The fault does not rest entirely with the owner; Epedia also shares some responsibility, as the emails received...

“We had a wonderful time and were very well taken care of. There was an issue caused by Expedia during our stay which the hotel staff resolved with utmost thoughtfulness and professionalism. They booked us a separate hotel for a portion of our stay at no additional cost, transferred our bags and got us a gift. ”

“Friendly staff, very good info about check-in. Large apartment, 10 min´s with bus from the city centre. With one more bathroom and air condition it would have been the perfect apartment! Lucerne is a beautiful city with fantastic surroundings. ”

“Property lived up to the expectations. Walkable distance to all the shops and to the lake. Apartment was extremely cozy and comfortable. This is my second time staying here and will continue to book here in the future.”

“vollkommen in Ordnung”

“Thanks for the staff of the apartment. They provide very good assist during our trip in Swiss. Besides, they reply us immediately by email. Very good and prompt service.”