Hotell nära Sauer Castle

“We decided to stay another night at the last minute and it was such an easy transition. The front desk staff was so nice and helpful. We had to move rooms as the one we were staying in was booked already, but they had our new room ready to move our things to, before we even left the hotel for our activities.”

“The entrance was hard to find because it's in the back! Nicely lit parking lot! And the place is clean inside.”

“Zero service. Worst breakfast I've ever tried....cheapskates. No housekeeping....not even vaccuned underneath the bed. ”

“Everything clean. Staff generally friendly but desk people need to greet whenever someone comes in and doormen need to open doors each time. Older doorman was great. Bartender is Richard excellent. Lots to do nearby ”

“The room was small. Felt claustrophobic. The lobby area was great!”

“Location is good. Rooms are big. Shower is fantastic and the products too. Blackout curtains very good. However for the number of stars the hotel have it’s a bit of a disappointment. Pillows were lumpy, other guests were rowdy at 2am 2 nights, feels like a party hotel. No stairs to reach your floor, you could only exit. Elevator often busy due to bar and resturant being on the top floor. AC not quiet. Doors slams when closing. ”

“Cleanness top tier!!! Would definitely recommend ”

“The night shift manager was very unhappy every shift. He questioned me on needing 4 clean towels for me & my kids. I drink 1 soda at night & he of course had a comment about that too “Guess you really like soda..” Not sure why I had to tell him that yes, I drink 1 in the evening. That was so odd as well. He questioned how many people were in my room when needing clean towels. I said 4 & then he looked straight at me & said loudly “FOUR???” - Yap, 4, just like we said when reserving & checking...

“Under renovation (which we were informed about the day of our check in). Upon check in, we were told we were lucky because we would be in one of the newly renovated rooms. Unfortunately, they are poorly done in every way. Nothing was functional, everything is cheap and done halfway (missing outlet covers, power strips hanging at the back of the bed, visible caulking), entire hotel smelled bad. Additionally, the desk was unattended most evenings with easy access to the building, the food permit...

“I stayed here two nights and it was super comfortable. I lived in a provided bathrobe basically the entire time I was on the property. It’s definitely quiet and for quiet guests as it’s an older property. I really enjoyed the charm and especially the proximity to the Nelson Atkins museum. My room had an adorable wood burning fireplace that is available for guest use but I opted for the radiator space heater that was in the closet. I was travelling alone and I mostly kept to myself but there...

“The staff is excellent, the front desk and the bellman were a blast from the past at the excellent service you come to expect from a Westin. Where it fell short wet the amenities which I’ve been accustomed to in my previous stays. It’s a little thing, but when you pay $400 for a hotel room you expect better than 1 ply toilet paper. Their beds are still the best in the business though. Make sure you bring a step stool if you are shorter than 5’2”. The biggest “miss” was the food service. ...

“Room had a loud dripping noise coming from the bathroom ceiling vent all night, and the bathroom door would not close all the way to isolate it. My keycard didn't work the first time and I had to get it reprogrammed. I had no instructions given to me as to how to check out, and there was no drop box or the like for my keycards when I left before staff was there in the morning.”

“They always good to me ”

“Room had an odor. Toilet lid broken. ”

“Lovely big bright room with comfortable beds and wonderful pillows. Breakfast so, so. Hate everything pre made and to eat and drink out of plastic and paper cups, plates and cutlery. Sustainability !!!”

“Off season. Pool was not open. ”

“Awful. Room stank cigarette smoke and hadn't been cleaned properly. Staff claimed it was not possible and wanted to offer us another room. We chose to leave...”