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Recensioner av Hotel Max

3.5 out of 5
Hotel Max
620 Stewart, Seattle, WA

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 565 av 1152 recensioner" "
8 - Bra i betyg. 269 av 1152 recensioner" "
6 - Okej i betyg. 171 av 1152 recensioner" "
4 - Dåligt i betyg. 97 av 1152 recensioner" "
2 - Väldigt dåligt i betyg. 50 av 1152 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

7,4/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2023
Svar från Samuel - Front Office Director 28 okt. 2023
Thank you for your rating!

10/10 Fantastiskt

Dennis

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gratis Happy Hour
Det var ett fräscht boende med bra läge. Hotellet erbjöd gratis Happy Hour med ölprovning från lokala bryggerier, så det var ett stort plus.
Bodde här 3 nätter i april 2023
Svar från Samuel - Director of Front Office 29 apr. 2023
Our Craft Beer Hour is fun! We feature local beer for our guest to get a Seattle vibe. Come back soon!

2/10 Väldigt dåligt

Jessika

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Old, dirty rooms and no extras like a gym or even
The room was dirty and very old. The lights keep coming on and off. The bathroom was so small my toothbrush fell into the toilet. Overall it was so much worse then expected.
Bodde här 5 nätter i oktober 2022
Svar från Samuel - Front Office Director 26 okt. 2022
Thank you for sharing about your stay with us. We see that you did in fact switch rooms to a room with different layout of bathroom. It's reassuring to know that the Front Desk was able to accommodate.

8/10 Bra

April

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Some of the features need updating
Bodde här 5 nätter i mars 2024
Svar från Samuel - Front Office Director 1 maj 2024
Thank you for your feedback!

10/10 Fantastiskt

Kieana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was clean! The staff was extremely kind. We enjoyed our stay, the only thing that was not the best was the Internet.
Bodde här 1 natt i april 2024
Svar från Samuel - Front Office Director 30 apr. 2024
Oh no! Seems like almost a perfect stay except for the Wi-Fi. We'll look into that!

10/10 Fantastiskt

Ibrahim

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I stayed at this hotel with my three kids and had a pleasant experience. The atmosphere was quiet, which was perfect for our family getaway. The highlight for my kids was definitely the bunk beds, which they absolutely loved. The room was comfortable and provided enough space for all of us. The staff was friendly and accommodating, making our stay even more enjoyable. Overall, it was a great choice for a family trip.
Bodde här 1 natt i april 2024
Svar från Samuel - Front Office Director 30 apr. 2024
Thank you for your kind words! We're glad you and your family enjoyed your stay with us. Please come back soon!

10/10 Fantastiskt

Alta, Coosbay

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Samuel - Front Office Director 30 apr. 2024
Thank you for your rating! Please come back soon!

4/10 Dåligt

Nathalie

Affärsresenär
Gillade inte: Personal och service och bekvämligheter
Service peu courtois, propreté minimale et vue sur système d'aération.
Bodde här 4 nätter i april 2024
Svar från Samuel - Front Office Director 30 apr. 2024
Thank you for your feedback.

10/10 Fantastiskt

Ann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Samuel - Front Office Director 30 apr. 2024
Thank you for your rating. Come back soon!

8/10 Bra

Yvette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Cool place to stay
Bodde här 3 nätter i april 2024
Svar från Samuel - Front Office Director 27 apr. 2024
Thank you so much! Please come back soon!

8/10 Bra

Daniel H

A little dated and small rooms.
Bodde här 4 nätter i april 2024
Svar från Samuel - Director of Front Office 25 apr. 2024
Thank you for your feedback.

8/10 Bra

Monique

Reste med husdjur
Gillade: Renlighet och boendets skick och faciliteter
When we checked in, our front desk woman was beyond friendly and helpful. The am checking out was a different storry. There was 2 young ladies who were most interested in sharing stories and gossiping then helping those checking out. No smiles, acted like we were an inconvenience. Sometimes 2 is not better than one. Neither girls did a good job.
Bodde här 1 natt i april 2024
Svar från Samuel - Director of Front Office 25 apr. 2024
Thank you for sharing about your experience with the staff. We love to hear feedback about how our team is doing. Although it's great to hear about your check-in, we're going to investigate a bit further into the check-out. Thank you for alerting this to us.

10/10 Fantastiskt

Lea

Reste med familjen
Gillade: Renlighet och personal och service
Great price,service and nice place. Felt safe and clean
Bodde här 2 nätter i april 2024
Svar från Samuel - Director of Front Office 25 apr. 2024
Thank you for taking a moment to share about your time with us. Please come back soon!

6/10 Okej

Stacie

Reste med familjen, Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
Boutique
Bodde här 3 nätter i april 2024
Svar från Samuel - Director of Front Office 16 apr. 2024
Yes, very much a boutique hotel!

6/10 Okej

Darren

Reste med sin partner
Gillade: Renlighet
It's a nice, clean, convenient mid range hotel. If the prices go much higher they'll need to renovate, add some services like in room coffee but for now it's a good property.
Bodde här 2 nätter i april 2024
Svar från Samuel - Director of Front Office 16 apr. 2024
Thank you for your feedback! Please come back soon!

10/10 Fantastiskt

Alejandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was quiet and clean, staff was very polite
Bodde här 4 nätter i april 2024
Svar från Samuel - Director of Front Office 16 apr. 2024
Thank you for your feedback! Please come back soon!

10/10 Fantastiskt

Missy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was chill and near everything we wanted. We were there for a show at the Moore theatre! We stayed in the parking lot across the street and that was $45 overnigh5, which felt steep. But close !
Bodde här 1 natt i april 2024
Svar från Samuel - Director of Front Office 14 apr. 2024
Thank you for your feedback! Please come back soon!

10/10 Fantastiskt

Justin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was ver helpful
Bodde här 1 natt i april 2024
Svar från Samuel - Director of Front Office 10 apr. 2024
Thank you! Please come back soon!

10/10 Fantastiskt

Patrick

Bodde här 4 nätter i april 2024
Svar från Samuel - Front Office Director 30 apr. 2024
Thank you for your rating. Come back soon!

10/10 Fantastiskt

Greg

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing experience
Bodde här 4 nätter i april 2024
Svar från Samuel - Front Office Director 10 apr. 2024
Oooooh! We love to hear it!

6/10 Okej

Jeanie

Gillade inte: Bekvämligheter
Bodde här 4 nätter i april 2024
Svar från Samuel - Front Office Director 30 apr. 2024
Thank you for your rating!

6/10 Okej

Danni

Reste med sin partner
Gillade inte: Bekvämligheter
It was fine, but I won't be returning. Stayed here for Sakuracon weekend. Rooms are tiny, probably the tiniest shower I've ever seen too. Bare bones interior. Our window could just open to an 8 story drop, no screen no nothing. Kinda spooky. Walls are paper thin and you can share everything your neighbors are saying. Bring earplugs. No housekeeping unless you request it 24 hours in advance. My one major complaint is there isn't a microwave anywhere on property, not even the lobby. So, we had a mini fridge full food and no way to heat it. Kinda strange, I've never stayed at a hotel without a microwave somewhere on property. Steep security deposit of $100 per day, plus $25 per day for an amenities fee for stuff like coffee downstairs (btw, no coffee maker in room). Again, kinda weird but not unheard of I suppose. If you're in town to just crash and sleep, it'll be fine, but don't expect anything else from this property. The lobby is done up nice, but the rooms are lacking and honestly that's what matters when I book.
Bodde här 4 nätter i mars 2024
Svar från Samuel - Front Office Director 2 apr. 2024
Thank you for your feedback!

10/10 Fantastiskt

Ruben

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Value for the price and everything that actually matters is excellent quality. The general motif of the hotel is a great alternative if you’re not into big chain hotels.
Bodde här 1 natt i mars 2024
Svar från Samuel - Front Office Director 2 apr. 2024
Thank you for understanding our aesthetic! Please come back soon!

4/10 Dåligt

John

Reste med familj och småbarn
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Cool theme, but had surprise Resort fee of 300 bucks
Bodde här 3 nätter i mars 2024
Svar från Samuel - Director of Front Office 1 apr. 2024
Thank you for your feedback. The nightly destination fee is 25 per day. I believe you meant your security deposit was 300 because it is 100 per night. Please note that if you do not have any charges pending against it, the entire 300 is returned.

8/10 Bra

Hui-yu

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was overall clear and nice, easy access to all tourist places either walking or by public transport. Quiet day and night, did not bother my sleep at all. However the website did not specify about the room layout which was quite inconvenient where the shower and the toilet was separate, as well as facing straight towards the room door. Also the hotel wifi quality was pretty bad throughout the stay, complimentary but basically no use.
Bodde här 3 nätter i mars 2024
Svar från Samuel - Director of Front Office 1 apr. 2024
Thank you for your feedback and taking a moment to share. Please note that if Hotel Max is ever in your future, we do have larger rooms with different layouts that have both the toilet and shower in the same space. The Wi-Fi was just upgraded. We're sorry to hear that you encountered issues. Hopefully this was brought to the attention of the Front Desk for further assistance.

10/10 Fantastiskt

Nayeli

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A really good stay for a weekend trip to Seattle. In a super convenient location, and the rooms were perfect for a quick weekend. Also the staff was super friendly and the free beer was a huge plus! Would definitely stay again.
Bodde här 2 nätter i mars 2024
Svar från Samuel - Front Office Director 30 mars 2024
Thank you for taking a moment to share about your time with us! Please come back soon!

2/10 Väldigt dåligt

Armando Hernandez

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
I didnt know there was additional chaged for parking an a resort fee beside i already was charged 50.00 then a 75 .00 for parking. I should of went to the Hilton. Staff liies about parking then there not parking here at hotel wanted me to parking a block away.
Bodde här 1 natt i mars 2024
Svar från Jaime- Front Desk Lead 29 mars 2024
Hello and thank you for your candid feedback. When it comes to the resort fee, it is mentioned before confirming your reservation. As for the parking, we do apologize if there was any miscommunication, but we do have parking with us for 62.98 that we only charge at checkout.

10/10 Fantastiskt

jasmine

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
So cute
Bodde här 1 natt i mars 2024
Svar från Samuel - Director of Front Office 29 mars 2024
Awwwww! **blushes** Please come back soon!

8/10 Bra

Anna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I selected it to experience a boutique style stay and it delivered. Parking fee was a bit steep.
Bodde här 1 natt i mars 2024
Svar från Samuel - Director of Front Office 29 mars 2024
Thank you for your feedback! Please come back soon!

6/10 Okej

Hisham

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Room is a little tight, bathroom is tiny. Internet asks you to log in every 5 minutes which is extremely frustrating. Charged me for early check in which was very odd, area around hotel is a little noisy. Overall an ok property for the price I would not stay there again
Bodde här 2 nätter i mars 2024
Svar från Samuel - Front Office Director 26 mars 2024
Thank you for your feedback.

10/10 Fantastiskt

Benson

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great friendly staff, helpful.
Bodde här 1 natt i mars 2024
Svar från Samuel - Front Office Director 26 mars 2024
Thank you for your feedback! Please come back soon!

8/10 Bra

Peter

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 5 nätter i mars 2024
Svar från Samuel - Director of Front Office 22 mars 2024
Thank you for your rating!

6/10 Okej

Daniel, Dallas

Reste med familjen
Gillade: Renlighet
The toilet was broke in the room I stayed in. The bath tub was dirty with stains. They changed the price on me with early check in.
Bodde här 2 nätter i mars 2024
Svar från Samuel - Front Office Director 19 mars 2024
Thank you for taking a moment to share about your time with us. We apologize about your toilet and bath tub experience. Hopefully, these concerns were mention to the Front Desk so they could assist. We do see that the Front Desk did lower the early check in fee for you.

2/10 Väldigt dåligt

Simon, North York

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very old with a fresh paint cover. Small rooms. No amenities No coffee machine in the room No linen services provided
Bodde här 3 nätter i mars 2024
Svar från Samuel - Front Office Director 19 mars 2024
Hello there! Thank you for taking a moment to share about your stay with us. Please note that Hotel Max does in fact have linen service and we do have local coffee service for all guests in the lobby daily. Several amenities are included with your stay such as: the daily craft beer hour, Shinola bicycles for your enjoyment, daily tea service in the lobby, electric vehicle charging, gym, and more.

10/10 Fantastiskt

Cynthia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Samuel - Front Office Director 19 mars 2024
Thank you for your rating! Please come back soon!

2/10 Väldigt dåligt

Jc

Bodde här 1 natt i mars 2024
Svar från Samuel - Director of Front Office 9 apr. 2024
Thank you for your rating.

10/10 Fantastiskt

Quinn

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel and staff. Everyone there was friendly, helpful and fun. Great attitudes. Loved my stay there and look forward to staying there in the future.
Bodde här 4 nätter i mars 2024
Svar från Samuel - Front Office Director 15 mars 2024
We're so happy you enjoyed your time with us! Please come back soon!

8/10 Bra

Hannah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was great. Included free beer and coffee. Staff was nice. Hidden fees hit hard. $25/night “destination fee” and $100/night deposit. We stayed 3 nights and had to pay an additional $382 at check-in despite the stay being paid for already. Was definitely a surprise.
Bodde här 3 nätter i mars 2024
Svar från Samuel - Front Office Director 14 mars 2024
Thank you for your feedback. We're sorry to hear that you were unaware of the destination fee and nightly deposit. These are listed on the website/app as well as on the email confirmation. Please note that these holds were released upon departure back to your bank or credit card company. Please allow them three to five business days for it to reflect in your account.

6/10 Okej

Amunoo

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The bath tub was clogged the entire stay. The room heater smelled and sounded like something was getting burned. The air in the room was horrible and dried my throat throughout the night.
Bodde här 2 nätter i mars 2024
Svar från Samuel - Director of Front Office 12 mars 2024
Thank you for your feedback. Hopefully this was presented to the Front Desk so they could assist. We cannot find any notes of these concerns.

10/10 Fantastiskt

Ruth

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a great experience overall!
Bodde här 1 natt i mars 2024
Svar från Samuel - Director of Front Office 12 mars 2024
Thank you for your feedback!

10/10 Fantastiskt

Hardy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very friendly stuff, clean and nice rooms - felt very welcome sofa in my room was not more comfortable (worn out) bathroom little small
Bodde här 2 nätter i mars 2024
Svar från Samuel - Front Office Director 12 mars 2024
Thank you for taking a moment to share about your time with us. We consider all feedback. This will be shared with management.

8/10 Bra

Masayuki

Reste med familjen
Gillade: Bekvämligheter
観光に便利なロケーションです。 毎夕の無料ビールと毎朝のモーニングコーヒーが嬉しい。ハウスキーピングはオンデマンド方式だけど、かえってプライバシーが保てて良いです。スタッフはフレンドリーでライトリンク駅からも近く、コスパ良いですね。
Bodde här 4 nätter i mars 2024
Svar från Samuel - Front Office Director 12 mars 2024
Thank you for taking a moment to share about your time with us. We're happy to hear that overall you enjoyed your stay here at Hotel Max. Please come back soon!

6/10 Okej

Rebecca

Gillade: Personal och service
Gillade inte: Bekvämligheter
Bodde här 3 nätter i mars 2024
Svar från Samuel - Front Office Director 30 mars 2024
Thank you for your rating.

6/10 Okej

Donna

Affärsresenär, Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter
Parking challenging. Surprised and extra fee upon arrival.
Bodde här 2 nätter i februari 2024
Svar från Samuel - Front Office Director 9 mars 2024
Hello there! Please note that there are no extra fees upon arrival. All fees are listed on the website/app when you book and on your email confirmation. All expenses are communicated to everyone twice before arriving at the hotel.

10/10 Fantastiskt

Alex

Bodde här 1 natt i mars 2024
Svar från Samuel - Front Office Director 27 mars 2024
Thank you for your rating!

6/10 Okej

Sherri

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Was in a good location for what we came for. Liked the vibe.Liked the eco friendliness even if it was annoying for me. Didn’t like that the room had no coffee machine or microwave. Definitely an adult hotel, not that they can’t accommodate children it just the rooms are too small fora family of 4.
Bodde här 5 nätter i februari 2024
Svar från Samuel - Front Office Director 7 mars 2024
Thank you for your feedback. Please note that we have daily coffee service in the lobby from 6am to 11am and that we have microwaves available upon request.

8/10 Bra

Angela

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
The decor anf vibe is super chill, friendly and welcoming. Staff were amazing with everything.
Bodde här 1 natt i mars 2024
Svar från Samuel - Front Office Director 4 mars 2024
Thank you for your feedback! Please come back soon!

6/10 Okej

Brian

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Good location, especially for the conference centre. Extremely cramped and small bathroom. It’s impossible not to touch all 4 shower walls at once.
Bodde här 3 nätter i februari 2024
Svar från Samuel - Front Office Director 4 mars 2024
Thank you for your feedback. Please note that Hotel Max has different room types with larger layouts.

10/10 Fantastiskt

Chris

Bodde här 1 natt i februari 2024
Svar från Samuel - Director of Front Office 21 mars 2024
Thank you for your rating! Please come back soon!

10/10 Fantastiskt

Samuel

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Check in agaent was fun and charismatic
Bodde här 2 nätter i februari 2024
Svar från Samuel - Front Office Director 28 feb. 2024
*blushes* Thank you! Please come back soon!