Hotell nära Seronera Information Centre

“Unfortunately, our experience with this place started off as a nightmare. We emailed them more than 45 days in advance to confirm payment of the park fees for two people and received no response. As our arrival date got closer, we had to repeatedly email and call just to get basic information.When we tried to confirm airport pickup, the staff became overly aggressive about selling us their game drive package. We clearly explained that we already had some activities booked and would decide after...

“My 3 night was a brutal comedy of errors involving ignored dietary restrictions, defective accommodations, nonexistent sound insulation, unreliable Wi-Fi, dishonest explanations, and an extraordinary failure to help me leave. Despite telling the hotel that I was vegetarian, I was served chicken. The food was exceedingly mediocre. My cabin had a gap in the glass door, birds attacked its mirrored windows from early morning, and I could hear every word and movement from the adjoining cabin. By...

“Asanja Moru has been around for 9 years is a lovely property. I really like the location in the western part of the Serengeti, it is green and lush and beautifully serene. The camp is charming and the staff are all incredibly good at what they do. There are 2 full time chefs and they prepare the most delicious meals, as good or better than what you could find in an upscale NYC restaurant. The fresh food is delivered on a regular basis and they take pride not only in the preparation, but also the...

“Danny is the perfect host. He took care of everything and did so much to make our stay special. With Bush side breakfast and dinner with a campfire along with a perfect sundowner, he and the staff ensured our stay was extra special. And of course, Denis our safari game driver made sure we saw everything that one hopes to see in the Serengeti… leopards, cheetahs, hippos, elephants, giraffes, gazelles, impalas… even a serval cat, along with a huge pride of lions full of cubs. Incredibly special...

“Unser Aufenthalt in Osero war ein Highlight. Bei der Ankunft wurden wir vom hilfsbereiten Personal herzlich empfangen. Ein Mitglied unserer Gruppe war im Rollstuhl unterwegs und die Mitarbeiter der Unterkunft haben uns geholfen, dass wir alle Hindernisse erfolgreich meistern konnten. Kurz vor unserer Ankunft im Camp hatten wir das Glück auf einem Baum einen Leoparden zu sichten und waren deshalb sehr gut gelaunt. Das hervorragende Abendessen mitten in der Wildnis hat unsere Stimmung noch besser...

“I’ve never thought such service exists. The place, the stuff , the hotel itself were incredible. Safari was so exciting. The camp you live in is like my dream house I would like to take with me everywhere. I never forget the kindness of the stuff.”

“Nice location, spacious tent with luxurious design. We got to watch a group of wildebeest running in front of our tent and also had pumabaa visited too. Staff are very helpful to make our stay memorable and comfortable. Highly recommend.”

“Overpriced substandard facilities. Freezing cold bedroom. Ugly architecture, dark and dingy. Dirty dark and cold bathroom. Window stained with dead bugs and dust. No heaters to compensate. Very depressing. No hot water. We were forced to to ask them to boil water and put it into buckets in order to wash ourselves by using an empty margarine container. Unheard of when we have paid £900 to be in this tacky facility worthy of a YMCA student accommodation Location of the property is very bad....