Hotell nära Shadow Hills

“Loud, unprofessional, poorly stocked, uncaring, dirty. The fire alarm went off in the hotel (with a blaring speaker in our room right over the bed) during the middle of the night BOTH nights we were there: for 48 minutes non-stop minutes the first night, then for a couple minutes the second night. Everyone went down to the lobby in their pajamas. Not a single announcement was made. I asked for a reason when I checked out and kindly asked if there was any compensation for the late-night...

“Excellent place to stay - love Best Western hotels”

“Was suppose to stay for 2 days car got broken into night one. Got a phone call the morning after and said 5 cars also got broken into. Definitely wouldn’t recommend ”

“For this to be a newer hotel it was old looking and not maintained at all. The first room smelled of mold/mildew so we were moved to a different room. The bathtub was rusted and had mold around the tub. The housekeeping came at 9am and we were trying to get ready for my Dad’s funeral, so we asked them to come back but they didn’t. So that evening we had to ask for towels. The next day we had to ask for room service again. Just very disappointing.”

“Very clean, good breakfast with real eggs, basic hotel for a vey good price”

“Enjoyed comfortable lobby. Need complementary breakfast.”

“I've had a wonderful stay at the Guest House Inn. The property is kept clean, and the rooms are spotless and rooms comfortable. The staff went above and beyond to make me feel welcome with their friendly and helpful service. A major highlight was the shower, which had incredible water pressure and plenty of hot water. The air conditioning also worked perfectly, keeping the room delightfully cool against the Texas summer. The breakfast is from 6:30 AM to 9:00 AM every morning with cereal, milk,...

“The property is close to my doctor. It is well maintained. The only thing is the beds & pillows are hard.”

“Muy buen servicio y muy limpio todo”

“Upon arrival there was a sign that said the pool was closed til further notice. So no pool. The carpet looked like it had not been vacuumed ever. The sheets to the bed were in disarray and looked like someone had slept in them. I made the front desk aware. He went and looked himself and checked with the cleaning staff and said it was clean but that the new cleaning staff didn’t know how to properly make the bed. He said he would move me rooms but there wasn’t one to move me too. There wasn’t a...

“Hotel was clean and cozy.”

“The friendly staff and the convenient location directly across from the hospital made my stay especially memorable. During a difficult time, their kindness and the easy access to the hospital made a big difference.”

“We booked 4 nights. The first night was totally awful due to the sound of traffic But the manager gave us another room the day after. That was great. The pool area was closed The breakfast was the worst ever. So we had our own food”

“Amazing”

“The room was clean. Staff was great. Breakfast was good. Will stay again if I need to.”

“Terrible shower”

“Great”