Hotell i Shaker Heights

“Breakfasts were great”

“The property was in a good location and was well maintained. The all inclusive breakfast and dinner was a great addition but the food was just okay. The staff were pleasant and security was good. The room did not have any complimentary water or bathroom accessories like shower caps, but the bed and pillows were comfortable. All in all, our stay was comfortable.”

“Location was convenient and safe. Hotel was very clean. Beds were comfortable. Breakfast was good. Needs some updating.”

“Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived.”

“A really nice hotel directly across the entrance to NASA Glenn Research Center. Has kind of a space-y feel to it which is fun. The breakfast is one of the best breakfasts i have had in a hotel in a long time. Staff was super friendly and helpful. Gym was very good and well maintained. Get a room up high overlooking the space center and the airport. Really nice”

“Good nice clean up to date room. Will be back!”

“Great stay overall!”

“A little below the average Hilton, but overall good. Nappy old bed cover was replaced the 2nd day, but nothing was done about the metal bedframe protruding 5" that gave a good cut on my leg. Comfortable bed and pillows.”

“AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient.”

“Very nice and clean. Near the airport, but very quiet - we didn't hear anything at all. Good breakfast. There is also a Wallmart across the street, so we got some groceries there for the road trip.”

“The hotel is an older property but well maintained. The pool has been closed for a long time and is still closed although it should have opened last month. The hot shower is tepid. Staff is friendly and helpful. Convenient location just off the interstate.”

“Great stay”

“It dont believe any of the rooms dont stink of smoke. Curtain fell off. Window wouldnt open. Generally old ane decrepit.”

“Very tasteful and clean hotel with a wonderful breakfast.”

“Overall, I found the room and facilities to be adequate. I would say there is a general lack of maintenance. The outside doors on the back of the building don't close or lock properly and the one luggage cart was falling apart. Only one ice machine was functional. To be totally fair, there was a sign out in front of the hotel advertising that they were looking to hire maintenance staff so I am sure they are trying their best to hold things together. The staff was friendly and helpful....

“Clean and friendly staffs. Will visit again.”