Hotell i Shaker Heights

“Customer service was great...rooms were clean. Pets were welcome and standards remain great!”

“Eula stood out above all else! What a gem she is. We loved her. Everything else was very nice also. Will definitely stay here again in the future! ”

“Everything was amazing ”

“A great stay. Room was clean and service was excellent. Thank you ”

“Staff always friendly and helpful. Rooms have lots of space and are clean.”

“Super clean, staff was super friendly, shower was amazing and the soap and shampoo smelt so good. ”

“The food was good but the milk was spoiled. They corrected this when I brought it to their attention.”

“Yes”

“Great staff”

“Very solid breakfast, the night manager was so welcoming and helpful when we got there. Thank you!”

“Everything was clean and well kept. Everyone was polite and helpful. Quiet!”

“Clean rooms attentive staff ”

“Very nice and comfortable ”

“Good time”

“We enjoyed our time at Fidelity Hotel. It was relaxing and thoughtfully designed and decorated without being fussy. It felt lux but comfortable. The location was perfect for walking to dinner at a variety of great spots. We selected Cordelia and it was delightful. We also enjoyed brunch at the in-house restuarant. My profession makes me very detail-oriented about hotels, service, design, and hosting. My travel partner said this was the only time I have not had a critique or suggestion for...

“Clean room. Good bed but only thick pillows. Decent shower. Big room. Good TV. Pretty good Wifi. Good AC. Good Location. ”

“Very friendly staff, greatly appreciated.”

“The room was clean. Staff was extremely courteous and helpful. I would definitely return. ”

“Excelente ”

“Fantastic stay, amazing staff!”