Hotell i Shanmenkou

“I had high expectations for the Grand Hyatt Xi'an, but unfortunately our stay did not live up to its five-star reputation. The hotel itself is beautiful and impressive in size, but that's where the "grand" experience ended for us. We booked two rooms, and the air conditioning in one of them did not work. We reported the problem, but it was never fixed during our stay. Our late-night check-in was disappointing. The front desk agent did not explain the hotel amenities, breakfast, or lounge access,...

“We arrived at the Renaissance Xi'an Hotel without particularly high expectations, but the hotel exceeded them in every way. We had a truly enjoyable stay. One of the highlights was the Executive Lounge. The evening offerings included an excellent variety of high-quality food, making it one of the better hotel lounges we have experienced. Breakfast was also outstanding, with a wide selection of choices and excellent service. The staff were professional, attentive, and genuinely welcoming. We were...

“If you are in the area for business, it's very conveniently located near subway station. But need to take a taxi or walk a little for shopping and eating places.”

“Suverän service, och fantastisk frukost!”

“Very helpful staff and nice room with all amenities, definitely will stay again.”

“Fantastiskt fint hotell med stor swimmingpool och gym på 27 våningen. Enda minuset är att det var svårt att hitta till hotellet och lobbyn.”

“I purposely chose this place as a closer hotel location rather than staying near the bell tower to be closer distance drive to the terracotta warriors and it was the best hotel I booked through my whole stay in China. Robin was my concierge who provided great communication throughout my stay there. He helped arrange transportation pick up from train station to hotel and back. During my stay he also provided recommendations around the hotel. The breakfast buffet was delicious and hotel was...

“Tallest building and rooms are spacious, sound proof, and clean. breakfast buffet is great and price is reasonable. HIghly recommend this hotel ”

“Vi tre var mycket nöjda med rummen, conciergen som gav oss bra tips, in- och utcheckning fungerade bra och vänlig personal i allmänhet. Mycket trafik i Xi'an, så det tog en viss tid att ta sig till centrum, järnvägsstation m m. Frukostbuffén var storslagen och innehöll en mängd rätter. Hotellet var ganska nytt, rent och vi kan rekommendera det.”

“Facilities were clean and comfortable. Staff were very helpful and friendly. The buffet breakfast was delicious.”

“Personalen var trevliga, rummen välstädade och nära centrum.”

“A very good hotel with an extremely central location in Xian. Food and service, including internet connection, was very good indeed and met my expectations on a 4 star hotel. The hotel is not new and the dekorations not flashy, but in my view, and considering the price, it is highly recommended.”

“Pillows are too soft. There's no full blanket cover, just a sheet underneath the blanket.”

“Hotellpersonalen förstår och kan ingen engelska. Kan inte hjälpa till. Sliter. Dåligt läge.”

“Impressive environment and service.”

“The hotel was clean, comfortable, and well located, with friendly staff who provided excellent service throughout my stay. The room was spacious and quiet, and the amenities were well maintained. Check-in was smooth, and overall experience exceeded my expectations. I would definitely stay here again and recommend it to others.”