We arrived expecting the lakefront experience clearly advertised for this property. Upon going into the backyard, we immediately noticed there was no dock, despite the listing stating that one was included. When we contacted management, we were informed the dock is “seasonal,” which was unexpected during the peak week of July 4th.Because of the lack of a dock, we had nowhere to store the boat we rented. We were required to return it to the marina every day and drive approximately 20 minutes each way for pickup and drop-off. This added over an hour of unnecessary driving each day and significantly disrupted our plans on the lake.The listing also stated access to Sugar Hollow Marina, which was not provided during our stay.Inside the home, we also experienced issues. There was no hot water the first night, and the following day only a small number of guests were able to shower before the hot water ran out. For a home advertised to sleep 12 guests, it did not meet expectations for accommodating our group.Overall, we were very disappointed, as several key features and expectations based on the listing were not met during our stay.