“The hotel was probably very nice 100 years ago. It is still charming but in need of A total renovation. The hotel is old, worn and neglected, but unfortunately the rooms are also dirty. Cobwebs and dust. Torn sheets and flies in the bathroom. It smells more or less everywhere. Unfortunately there is a lot of seagulls that pooped down the windows and they have nests outside. Nice and helpful staff in the reception, especially Barbara. The breakfast was not great. Manny who lived at the hotel...
“The hotel was probably very nice 100 years ago. It is still charming but in need of A total renovation. The hotel is old, worn and neglected, but unfortunately the rooms are also dirty. Cobwebs and dust. Torn sheets and flies in the bathroom. It smells more or less everywhere. Unfortunately there is a lot of seagulls that pooped down the windows and they have nests outside. Nice and helpful staff in the reception, especially Barbara. The breakfast was not great. Manny who lived at the hotel...
“Very friendly lad on reception and booking in efficient. Sorted car parking. Building appealing and clean. Room clean and had a bath. Was a bit noisy from windows but i put that down to the storm tgat passed through. On the whole, will definitely be staying again.”
“Very friendly lad on reception and booking in efficient. Sorted car parking. Building appealing and clean. Room clean and had a bath. Was a bit noisy from windows but i put that down to the storm tgat passed through. On the whole, will definitely be staying again.”
“Clean and comfy room, we slept wonderfully well! Nice hot shower, plenty of towels and a kettle in the room. We enjoyed walking to Scarborough Castle, St. Mary’s church and around the Pier from this location. Thank you for a lovely stay! ”
“Clean and comfy room, we slept wonderfully well! Nice hot shower, plenty of towels and a kettle in the room. We enjoyed walking to Scarborough Castle, St. Mary’s church and around the Pier from this location. Thank you for a lovely stay! ”
“All good! Room lovely and clean with a great view of the sea; breakfast was lovely too - pancakes with maple syrup (and or bacon if you chose) along with other choices. Because of the weather we didn’t end up taking our dog but saw many there and it’s lovely and dog friendly. A nice quiet room at the back for a chat and a drink and we enjoyed an evening meal there too”
“All good! Room lovely and clean with a great view of the sea; breakfast was lovely too - pancakes with maple syrup (and or bacon if you chose) along with other choices. Because of the weather we didn’t end up taking our dog but saw many there and it’s lovely and dog friendly. A nice quiet room at the back for a chat and a drink and we enjoyed an evening meal there too”
“The reception employees were not service minded during check in and out. I arrived at 11 am and asked about the possibility of early check in (anytime before 15:00 even paid for). The receptionist asked for my name and once I gave it, the reply was No, it's fully booked even though:
- he didn't even check.
- a couple that he helped before me got to check in.
- when I came back in the evening and asked for a floor fan, the evening receptionist said he'd look for any available in the "unoccupied...
“The reception employees were not service minded during check in and out. I arrived at 11 am and asked about the possibility of early check in (anytime before 15:00 even paid for). The receptionist asked for my name and once I gave it, the reply was No, it's fully booked even though:
- he didn't even check.
- a couple that he helped before me got to check in.
- when I came back in the evening and asked for a floor fan, the evening receptionist said he'd look for any available in the "unoccupied...
“This was a special booking for us. My mum got married here nearly 30 years ago. Due to ill health; this is their last time being able to get to the hotel. So we decided to surprise them with staying for the night…they thought they were just going for lunch.
I reached out to the hotel to explain the situation & from the get go; they were exceptional with their support in making it a memorable experience. Nothing was too much trouble. We were kindly gifted room upgrades to make it extra special....
“This was a special booking for us. My mum got married here nearly 30 years ago. Due to ill health; this is their last time being able to get to the hotel. So we decided to surprise them with staying for the night…they thought they were just going for lunch.
I reached out to the hotel to explain the situation & from the get go; they were exceptional with their support in making it a memorable experience. Nothing was too much trouble. We were kindly gifted room upgrades to make it extra special....