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Recensioner av Hilton Shijiazhuang

4.5 out of 5
Hilton Shijiazhuang
5 Dong Da Jie, Chang'an District, Shijiazhuang, Hebei

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 74 av 113 recensioner" "
8 - Bra i betyg. 30 av 113 recensioner" "
6 - Okej i betyg. 5 av 113 recensioner" "
4 - Dåligt i betyg. 3 av 113 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 113 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

9,4/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2018
Svar från Olivia 9 feb. 2018
Thank you and hope to welcome you back soon.

10/10 Fantastiskt

Roger

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tyvärr ingen turiststrand, om det är det man söker. Hittade t.ex. ingen solskyddsfaktor vilket det finns ett visst behov av. Endast nån enstaka människa som solade på stranden. Fanns inga solstolar eller parasoller att hyra. Allt är väldigt Kinesiskt. Ingen pratar engelska, knappt ens på hotellet. Allt detta har också sin charm bara man är medveten om den.

8/10 Bra

Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
City Shijiazhuang - China
Bra hotell i centrum av Shijiazhuang. Trevlig och engelsk talande personal.

10/10 Fantastiskt

Fredrik, Borås

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
SHJ
Toppen hotell med bra mat och service.

8/10 Bra

Fredrik, Borås

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hilton SHJ
Trevligt Hotell med bra läge, super bra mat...

10/10 Fantastiskt

Fredrik, Borås Sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
fint boende
Mycket fint nybyggt hotell. Själva staden är väl inte den trevligaste men är man där i affärer så är detta hotellet att rekomendera.

10/10 Fantastiskt

Ping

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really enjoyed our stay in this hotel. It’s very close to public transportation, close to many food places and shopping malls.
Bodde här 6 nätter i december 2023
Svar från General Manager Olivia Guan 18 feb. 2024
Dear Guests, thank you for choosing to stay with us at Hilton Shijiazhuang and also for sharing your hotel experience with us. Staying at our hotel, you can easily reach many business and leisure destinations, such as Hebei Provincial Museum and Library, Xiantianxia shopping Mall, etc. We are so glad that you have enjoyed a pleasant and comfortable stay in the hotel. We are really looking forward to seeing you again! Thank you and best regards!

10/10 Fantastiskt

Kevin

Bodde här 1 natt i december 2023
Svar från 总经理 关广华 19 jan. 2024
尊敬的宾客:您好,感谢您选择入住石家庄希尔顿酒店以及对酒店的认可,我们期待您的再次光临。 谢谢并致以最诚挚的问候!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från 总经理 关广华 11 dec. 2023
尊敬的宾客:您好,感谢您选择入住石家庄希尔顿酒店以及对酒店的认可,我们期待您的再次光临。 谢谢并致以最诚挚的问候!

8/10 Bra

Razmik

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från General Manager Olivia Guan 4 dec. 2023
Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Shijiazhuang. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!

10/10 Fantastiskt

HENGKY

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
All excellent except one the room little bit hot for set up with 25.5 C degrees. I can’t changes the temperature
Bodde här 1 natt i november 2023
Svar från General Manager Olivia Guan 30 nov. 2023
Dear guests, thank you for your choosing to stay at Hilton Shijiazhuang, and thank you for sharing your experience with us. We will make positive improvement depend on your feedback. We are looking forward to get an opportunity to improve our service. Thank you and best regards!

10/10 Fantastiskt

Fuhe

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Will stay in this hotel again. Thank you for the excellent service.
Bodde här 1 natt i september 2023
Svar från General Manager Olivia Guan 21 sep. 2023
Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Shijiazhuang. We are very delighted that you generally enjoyed our overall image. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!

6/10 Okej

yi ru

Affärsresenär
fully equip but old and damaged
interesting hotel experience with washing machine in the room. Bathtub is not function, sofa and interior has shown old and aged damage marks. But clean bed sheet.
Bodde här 2 nätter i augusti 2023
Svar från General Manager Olivia Guan 8 sep. 2023
Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Shijiazhuang. It is a apology that your inconvenient staying at our hotel. Our team will conduct relevant investigations and make positive improvements, Sincerely hope to welcome you back soon in the future, so that we could have the opportunity to improve our service. We are really looking forward to seeing you again! Thank you and best regards!

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Happy to stay here again
I'd be happy to stay here again for the comfortable bed and room, affordable price, and swimming/fitness center. The room was quite nice; I slept well; the bathroom and Evelyn and Crabtree toiletries were great. It wasn't as easy to work, though, as the internet was spotty. Sometimes I had to reconnect repeatedly, and my screen froze a few times and caused one online meeting to be postponed. The speed and reliability of the internet should be improved. Service was overall good in the end, but it can take effort or time to find someone who can speak English. Some staff were really great, and all were friendly. The few meals I had at the hotel were all right. I had a good massage at the spa, but it was rather pricey for the city. The hotel location is right across the street from the excellent Hebei Museum, and it's easy to get a taxi or Didi to visit great local sights like Longxing Temple and the Zhengding city wall area. There are air purifiers throughout the hotel to help with the pollution. This Hilton is a good choice for the SJZ.
Bodde här 4 nätter i mars 2023
Svar från Hilton Shijiazhuang General Manager, Olivia Guan 11 maj 2023
Dear Guest, Thank you for taking the time to share your feedback about your recent stay at Hilton Shijiazhuang. We are very delighted that you generally enjoyed our overall image, especially for our service and clean room. It is a apology that your inconvenient of internet experience, we will continuously improve our internet service. And we will continue to strive in delivering quality services, and hope to welcome you back soon in the future!

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
入住体验
感觉房间内设施和早餐质量比其他地点差一些
Bodde här 1 natt i september 2021
Svar från Hilton Shijiazhuang 8 okt. 2021
尊敬的宾客:您好,感谢您选择入住石家庄希尔顿酒店。非常抱歉您的入住体验未达到预期,如方便,请留下您的联系方式或预订相关信息,我们的宾客服务经理将与您取得联系,了解具体信息。希望可以给您一个满意的答复。再次感谢您的支持和理解,诚挚地希望您能再次光临,谢谢并致以最诚挚的问候!

8/10 Bra

Jie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
整体很好,只是预扣费用返还太慢。
Bodde här 1 natt i maj 2021

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Séjour agréable
Séjour très agréable. Il n'y a qu'à traverser la rue pour visiter le musée régional. Bon restaurant au 2ème étage.
Bodde här 1 natt i april 2021
Svar från General Manager Guan Guang Hua 29 juni 2021
Dear Guest, thank you for choosing to stay with us at Hilton Shijiazhuang and also for sharing your hotel experience with us. Staying at our hotel, you can easily reach many business and leisure destinations, such as Hebei Provincial Museum and Library, Xiantianxia shopping plaza, Hebei gymnasium, etc. We are so glad that you have enjoyed a pleasant and comfortable stay in the hotel, and thank you again for your recognition of our hotel. We are really looking forward to seeing you again! Thank you and best regards!

10/10 Fantastiskt

りょ, 横浜

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
地下鉄からすぐで分かりやすいです。 とてもきれいなホテルです。 両替をしましたが、空港よりもレートが良かったです。
Bodde här 3 nätter i december 2019

10/10 Fantastiskt

Cheng Toah

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2019
Svar från Olivia 10 jan. 2020
Dear valued guest, thank you for choosing Hilton Shijiazhuang and we hope you had an enjoyable stay with us! We look forward to welcome you back again in the near future! Best regards, General Manager, Olivia Guan

10/10 Fantastiskt

Kanit

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good
Bodde här 1 natt i oktober 2019
Svar från Olivia Guan, General Manager 30 okt. 2019
Dear valued guest, thank you for choosing Hilton Shijiazhuang and rate us a 10 points! We look forward to welcome you back again in the near future. Best regards,

2/10 Väldigt dåligt

Renaldo

Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Very upset with Hilton
This was a very bad stay, ended up there for 2 nights. The first morning for breakfast the lady sent me back to my room very rudely from the breakfast area and told me I must change my shoes, the sign that they have is not clear and she embarrassed me infront of other guests , staff were laughing at me and made me feel very uncomfortable, I was very upset. When I brought it to management they did nothing about it.
Bodde här 1 natt i oktober 2019
Svar från Olivia Guan, General Manager 30 okt. 2019
Dear Renaldo, thank you for choosing Hilton Shijiazhuang and take your time to provide us with your feedbacks. Slippers are not allowed in the breakfast area because the floor is very slippery and wearing slippers will increase the chance of falling. Please accept my most sincere apologies for the inconvenience it might brought to you. We will also conduct more trainings with our team members to make sure they explain the reason more clearly in the future. Thank you so much for you understanding. My team and I look forward to welcome you back again in the future.

10/10 Fantastiskt

Charles

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good on all points. For USD, it was a great value -- spacious and generously appointed rooms, refreshed bottled waters daily, excellent amenities in bathroom so if you forgot anything, it was already there. Good food in restaurant -- especially if you're not Chinese and unsure of what to do/try. Staff was prompt on all inquiries, and helpful. Would stay again for sure.
Bodde här 5 nätter i september 2019
Svar från General Manager, Olivia Guan 30 okt. 2019
Dear Guest, Thank you for choosing to stay with us at Hilton Shijiazhuang and also for taking time to give such detailed feedback to us. I'm so glad to know that you've enjoyed a nice experience in our hotel, which is great motivation for us to make progress continuously. Hilton SJZ is located in the business center and is the landmark building of the whole province, beside which are Hebei Museum and Future Mall shopping center, and Yutong Stadium is also just within 5 minutes’ walk. It will take 20 minutes to get to Shijiazhuang Station and 45 minutes to the airport by car. So Hilton Shijiazhuang is absolutely the first choice for all leisure and business travelers. My team and I are looking forward to welcoming you back soon. Best regards,

10/10 Fantastiskt

Graham

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2019
Svar från General Manager, Olivia Guan 30 okt. 2019
Dear valued guest, thank you for choosing Hilton Shijiazhuang and rated a 10 points for your stay. We look forward to welcome you back again in the future.

10/10 Fantastiskt

Cheng-Yi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2019
Svar från Olivia 16 aug. 2019
Dear valued guest, thank you for choosing Hilton Shijiazhuang and rate 10 out of 10 for us. We look forward to welcome you back again in the near future. Best regards, Olivia Guan General Manager

10/10 Fantastiskt

Verifierad resenär

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
New hotel. tallest hotel in the city. Location is great
Bodde här 3 nätter i juli 2019
Svar från Olivia Guan 22 juli 2019
Dear Guest, Thank you so much for choosing to stay with us at Hilton Shijiazhuang and taking time to give feedback. I noticed that you are not satisfied with hotel location as you just gave 5 point, so I'd like to take this chance to have s simple introduction about our hotel location. Hilton is located in the business center of Shijiazhuang and is the landmark building of the whole province, beside which are Hebei Museum and Future Mall shopping center, and Yutong Stadium is also just within 5 minutes’ walk. It will take 20 minutes to get to Shijiazhuang Station and 45 minutes to the airport by car. So Hilton Shijiazhuang is absolutely the first choice for all leisure and business travelers. My team and I are looking forward to welcoming you back soon. Thank you and best regards, General Manager Olivia Guan

4/10 Dåligt

YuhLong

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Poor quality Hilton
Air condition is kind of not working, date info in elevator is not correct, breakfast quality doesn’t meet global Hilton quality bar; building smell is kind of dusty
Bodde här 1 natt i juli 2019
Svar från Olivia Guan 22 juli 2019
Dear Guest, Thank you for choosing to stay with us at Hilton Shijiazhuang and also for taking the time to give feedback to us. We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. I’m sorry to hear the challenges you experienced during your stay. We will be consistently focusing on delivering our brand service standard and will continue improving our services based on guests’ feedbacks. I’m certain you will see the improvements on your next stay. My team and I look forward to welcoming you back to our hotel in the near future. Thank you and best regards, General Manager Olivia Guan

10/10 Fantastiskt

Lloyd, Auckland, New Zealand

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is a beautiful property with great amenities and staff, with excellent restaurant.Maybe they could have a directory at ground level because reception is level 31
Bodde här 1 natt i juni 2019
Svar från Olivia 14 juni 2019
Dear Guest, Thank you for choosing to stay with us at Hilton Shijiazhuang and also for taking time to give such detailed feedback to us. I'm so glad to know that you've enjoyed a nice experience in our hotel, which is great motivation for us to make progress continuously. Hilton SJZ is located in the business center and is the landmark building of the whole province, beside which are Hebei Museum and Future Mall shopping center, and Yutong Stadium is also just within 5 minutes’ walk. It will take 20 minutes to get to Shijiazhuang Station and 45 minutes to the airport by car. So Hilton Shijiazhuang is absolutely the first choice for all leisure and business travelers. My team and I are looking forward to welcoming you back soon. Thank you and best regards, General Manager, Olivia Guan

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent hotel, very helpful staff. The WIFi was not great on floor 34 but a member of staff brought an internet router to the room and it worked well
Bodde här 4 nätter i maj 2019
Svar från Olivia 14 juni 2019
Dear valued guest, thank you for choosing Hilton Shijiazhuang and take your time to rate us! We will let our IT and ENG team know your feedbacks regarding the internet connection and make sure you have a better experience on your next stay. We look forward welcoming you back soon! Best regards, General Manager Olivia Guan

10/10 Fantastiskt

wei khee

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2019
Svar från Olivia Guan, General Manager 14 juni 2019
Dear guest, thank you for choosing Hilton Shijiazhuang and we look forward welcoming you back in the near future.

10/10 Fantastiskt

Xiandong

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
各方面都挺好的
Bodde här 1 natt i april 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i mars 2019
Svar från Olivia 2 apr. 2019
Dear valued guest, Thank you for choosing Hilton Shijiazhuang and we hope you had an enjoyable stay with us. We look forward to welcome you back in the near future. Best regards, Olivia Guan General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best one in Shijiazhuang
Nice
Bodde här 1 natt i februari 2019
Svar från Olivia Guan 12 feb. 2019
Dear guest, Thank you for choosing Hilton Shijiazhuang and we are glad to hear that you had an enjoyable stay with us. We look forward welcoming you back in the near future. Best regards, Olivia Guan General Manager

10/10 Fantastiskt

Pei Chun

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
優質飯店
對於飯店的整潔服務品質都非常滿意,位於市中心非常便利,下次去會再去住!
Bodde här 2 nätter i januari 2019
Svar från Olivia Guan, General Manager 2 feb. 2019
尊敬的客人:感谢您选择入住石家庄希尔顿酒店,同时也非常感谢您与我们分享您的入住体验。酒店地处石家庄中心商业区,紧邻省博物馆和先天下购物中心,为河北省标志性建筑,高达53层,主体建筑高245米,酒店客房均在32层以上,健身房配备城市最高的四季恒温全景空中泳池,酒店全日制餐厅及西餐厅均为最高景观用餐区,享受世界美食的同时欣赏城区风景。我们期待您的再次入住,谢谢并致以最诚挚的问候! 总经理 关广华

10/10 Fantastiskt

YOONSEOK

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2019
Svar från Olivia Guan, General Manager 30 okt. 2019
Dear valued guest, thank you for choosing Hilton Shijiazhuang and rate us a 10 points! We look forward to welcome you back again in the near future. Best regards,

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
2.0不太好 "千萬不要住35樓層以下 否則整天根本都跟廚房睡在一起了!"
特別叮嚀我們不要住35樓層以下但櫃臺說高樓層的被團客訂滿了 但我住過粉多次 每次只要是35樓以下的都會有粉濃的油煙味 一天是煮三餐 每次都幾個小時 唯一沒有味道的時後只剩睡覺了 這麼貴的飯店還要這樣受這樣的遭遇 倒不如隨便選一間假日酒店都還更舒服!
Bodde här 2 nätter i december 2018
Svar från Olivia Guan, General Manager 15 jan. 2019
亲爱的客人: 感谢您选择入住石家庄希尔顿酒店,并且花费时间给予宝贵的反馈,帮助我们不断改进。我们会对您反馈的问题展开相应的调查并做出积极的改善,如方便,请留下您的联系方式,我们的宾客服务经理将与您取得联系并提供给您一个满意的答复。希望您能再次入住我们的酒店,让我们有机会向您提供更高品质的服务。再次感谢您的包容和理解,我们期待您的再次入住。 谢谢并致以最诚挚的问候!总经理 关广华

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
역시 좋아요!
올때마다 묵는 호텔인데. 친절하고 청결하고 위치도 너무 좋습니다.
Bodde här 1 natt i november 2018
Svar från Olivia 27 dec. 2018
Dear guest, thank you for choosing Hilton Shijiazhuang and reviewing a 5-point for you stay. Hilton Shijiazhuang is located in the business center and is the landmark building of the whole province, beside which are Hebei Museum and Future Mall shopping center, and Yutong Stadium is also just within 5 minutes’ walk. It will take 20 minutes to get to Shijiazhuang Station and 45 minutes to the airport by car. We look forward to welcoming you back soon. Thank you and best regards, General Manager, Olivia Guan

8/10 Bra

Joan

Overall experience was good. Check in could be better. Staff is alert when I left my electronic toothbrush in the room and promptly alert me upon checking out.
Bodde här 1 natt i november 2018
Svar från Olivia 27 dec. 2018
Dear guest, thank you for choosing Hilton Shijiazhuang and we are glad to hear that you had a good experience with us. We encourage you to join Hilton Honors program to enjoy more exclusive benefits including digital check-in on mobile phone. It will allow the guest to pick out their room according to their personal preference and customize amenities prior check-in. We look forward to welcoming you back again in the future. Thank you and best regards, General Manager, Olivia Guan

4/10 Dåligt

Mr., Florida

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
像住在天堂裡面的霧霾,這個不是飯店可以控制的,加油!
Bodde här 2 nätter i november 2018
Svar från Olivia 14 nov. 2018
亲爱的客人:感谢您选择入住石家庄希尔顿酒店,并且花费时间给予反馈。很抱歉雾霾影响到了您的心情,感谢您理解酒店对于天气的不可控力。此处的评分是对于酒店服务上的评价,期待您再次光临时,能给予酒店满分的认可。谢谢并致以诚挚的问候!总经理 关广华

10/10 Fantastiskt

Zhuo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
不错的一次体验,石家庄的楼真多。
酒店位置非常好,旁边就是省博物馆和图书馆,酒店本身大厦也是石家庄最高点,所以晚上夜景看起来很棒。(石家庄好多房子啊~) 大堂在31层,住客停车也是付费的,如果不怕麻烦,可以在博物馆西边居民区找地方停。 行政酒廊的菜品不多,尤其是happy hour,但胜在无敌的风景(如果没有雾霾的情况下)。 酒店东北有北国先天下(高档商场),西北有北国奥莱(中档商场),博物馆西边的街南侧有很多吃的,可以试试中和轩,还有点儿特色。
Bodde här 1 natt i oktober 2018
Svar från Olivia 14 nov. 2018
亲爱的客人:感谢您选择入住石家庄希尔顿酒店,同时也非常感谢您与我们分享您的入住体验。酒店地处石家庄中心商业区,紧邻省博物馆和先天下购物中心,为河北省标志性建筑,高达53层,主体建筑高245米,酒店客房均在32层以上,健身房配备城市最高的四季恒温全景空中泳池,酒店全日制餐厅及西餐厅均为最高景观用餐区,享受世界美食的同时欣赏城区风景。我们期待您的再次入住,谢谢并致以最诚挚的问候! 总经理 关广华

10/10 Fantastiskt

DannySharma, Hamilton, Ontario

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Just opposite Hubei Museum and between the hustle bustle of the city. Plenty of options for food and travel. Nice cozy bed and all amenities one needs for a wonderful night.
Bodde här 1 natt i oktober 2018
Svar från Olivia 29 okt. 2018
Dear Guest, Thank you for choosing to stay with us at Hilton Shijiazhuang and also for taking time to give such detailed feedback to us. I'm so glad to know that you've enjoyed a nice experience in our hotel, which is great motivation for us to make progress continuously. Hilton SJZ is located in the business center and is the landmark building of the whole province, beside which are Hebei Museum and Future Mall shopping center, and Yutong Stadium is also just within 5 minutes’ walk. It will take 20 minutes to get to Shijiazhuang Station and 45 minutes to the airport by car. So Hilton Shijiazhuang is absolutely the first choice for all leisure and business travelers. My team and I are looking forward to welcoming you back soon. Thank you and best regards, General Manager Olivia Guan

10/10 Fantastiskt

I Fang

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2018
Svar från Olivia 29 okt. 2018
Dear Guest, Thank you for choosing to stay with us at Hilton Shijiazhuang and also for giving full-score comments. My team and I are looking forward to welcoming you back soon. Thank you and best regards, General Manager Olivia Guan

10/10 Fantastiskt

Hui

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice to stay
It is a affordable luxury hotel. The hotel is clean and nice. Front desk staff was very friendly and flexible. The staff at the door sent us all the way to the room. Breakfast and bar are both nice. Wine is pricey though. Location is perfect for searching good food and shopping. It takes about 30 min to get to the airport without traffic.
Bodde här 2 nätter i september 2018
Svar från Olivia 29 okt. 2018
Dear Guest, Thank you for choosing to stay with us at Hilton Shijiazhuang and also for taking the time to give feedback to us. I'm glad to know that you had a nice experience in our hotel and my team and I are looking forward to welcoming you back soon. Thank you and best regards, General Manager Olivia Guan

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
飯店前台人員服務態度不佳
飯店前台人員服務態度不佳,無法感受到希爾頓酒店的質感
Bodde här 2 nätter i augusti 2018

8/10 Bra

Guohua

Gillade: Renlighet, personal och service och rummets bekvämlighet
环境一般吧,然后就是通风设备不好,前台早餐油烟很大,其他一般真的
Bodde här 4 nätter i juli 2018
Svar från Olivia Guan 11 aug. 2018
亲爱的客人:首先感谢您选择入住石家庄希尔顿酒店,并且花费您宝贵的时间给予我们反馈。同时我们也关注到您对房间通风系统上的评分,由于酒店是高层建筑,处于安全的考虑设计为全封闭的,但是酒店的中央通风系统是持续运行的。再次感谢您的反馈,您的反馈对于提高我们的产品和服务有极大的帮助和促进。同时诚挚地希望您能再次入住我们的酒店,让我们有机会及时提供令您满意的入住体验,期待您再次光临! 谢谢并致以诚挚的问候!总经理 关广华

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
位置極之便利,性價比高
Bodde här 1 natt i juli 2018
Svar från Olivia Guan 11 aug. 2018
亲爱的客人:感谢您选择入住石家庄希尔顿酒店,很高兴了解到您在酒店享受了一次愉快而舒适的入住体验。以酒店为圆心,步行5分钟为半径可轻松到达多个商务、休闲目的地,如河北省博物院、河北省图书馆、先天下购物广场、河北体育馆、地铁1号线等。我们期待您的再次入住,谢谢并致以最诚挚的问候!总经理 关广华

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel. The staff were friendly. It’s newer hotel.
Bodde här 1 natt i juli 2018
Svar från Olivia Guan 9 aug. 2018
Dear Guest, Thank you for choosing to stay with us at Hilton Shijiazhuang and also for taking the time to give feedback to us. I'm glad to know that you had a nice experience in our hotel and my team and I are looking forward to welcoming you back soon. Thank you and best regards, General Manager Olivia Guan

6/10 Okej

Su Chew

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Beware of smoke smell & stuffy room.
Aircon is very weak despite turning on to the max fan speed. Couldn't stand the still air although is not warm in the room. Asked for a fan to keep the air well ventilated, hotel staff is helpful and prompt with the request. They actually allow people to smoke inside the building. (Bar area) Very smoky when we pass through the bar to get to the restaurant at 30 floor. My colleague complaint the room is with smoke smell from aircon outlet even we requested for non smoking room. The lift lobby and the corridor to the room at 31 floor always very dim and stuffy. Could be the energy conservative effort but l think the lift lobby and corridor should always be well ventilated and having good lighting condition to make guest feel welcome. Washing machine is available in the room.
Bodde här 3 nätter i maj 2018

10/10 Fantastiskt

Evangeline

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Hotel
Great Hotel
Svar från Olivia 28 mars 2018
Dear Guest, thank you for choosing to stay with us at Hilton Shijiazhuang and also for taking the time to give feedback to us. I'm glad to know that you had a nice experience in our hotel and my team and I are looking forward to welcoming you back soon. Thank you and best regards, General Manager Olivia Guan

10/10 Fantastiskt

james

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Truly 5 star
Only stayed one night. Excellent accommodation. Restaurant was fantastic with the best buffet dinner I have ever had. Breakfast was first class. Will definitely return.
Bodde här 1 natt i januari 2018
Svar från Olivia 9 feb. 2018
Dear Guest,Thank you for choosing to stay with us at Hilton Shijiazhuang and also for taking the time to give feedback to us. I'm glad to know that you had a nice experience in our hotel and my team and I are looking forward to welcoming you back soon. Thank you and best regards, General Manager Olivia Guan