Pensionat i Shiner

“Great!”

“Horrible customer service. We arrived at midnight to check in and were not informed that there was any construction going on. At 7am we’re awaken by loud construction on the roof we were on the third floor. I called the front desk and asked if there was construction going on since it was loud which she confirmed and she didn’t even apologize for the inconvenience nothing she just stayed quiet. Toilet was broken and tv did not work.”

“Rummet var helt ok för priset. Sängarna var lite korta (är 1,75 m lång). Lyhört, och värmeanläggningen lät väldigt högt.”

“A clean, functional place to rest and get cleaned up.”

“Melinda, the manager was extremely helpful! Really enjoyed our stay. Would definitely go back!”

“Breakfast consisted of coffee and toast with cereal. The jelly was nasty. It was in a squeeze bottle that looked like it had been sitting there for about a year. I would not go back again.”

“Best fresh brewed coffee ever! Room was Clean. Staff was attentive..”

“I booked this online and reserved it. They charged me $96 on my credit card (I didn’t know they had charged me until I looked at my card days later. I thought I was going to pay when we got there. When we got there that evening, they said that there are no rooms available. So we left and stayed at another hotel in Schulenburg. I realized days later they still charged my credit card online. & he is REFUSING to refund me even tho we didn’t stay there cz they said there were no rooms left...

“Room was smelly...smelled like mildew and felt damp, it was really unpleasant. Hotel itself was fine, clean, ok breakfast.”

“D”