Hotell nära Shiozawa Tsumugi Museum

“The staff were great & the room was what we paid for but we were not accustomed to sleeping on floor.”

“食事、客室、施設からおもてなしまで、全てが上質な旅館でした。”

“공간과 미식의 아름다움을 알려주는 곳입니다. 늦가을의 정취를 보았는데 눈 내린 겨울도 기대가 됩니다!”

“We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

“the room was huge, amazing. 2 showers very nice bed, living room with sofa to relax and a beautiful view to the mountains. amazing !”

“Private onsen is really good. Dinner and breakfast are good. I will come again.”

“素晴らしい温泉旅館でした。”

“Good”

“Always love coming here during the winter time for the slopes”

“The person that ran the inn was one of the nicest people I have met in my life, didn’t speak much English but she was very sweet”

“綺麗で良かったです。”

“スタッフのお姉さんがとてもにこやかで流暢な日本語で丁寧に対応してくれました。夕食も頼んで暖かなリビングルームでゆっくりしたり、ほかのスキーヤーの方と喋って楽しい時間でした。朝方キーを室内においたまま歯磨きに行ったら部屋のドアにロックがかかってしまったのも嫌な顔せずにすぐに対応してくれて有り難かったです。”

“Absolutely fantastic. It's beautifully decorated and very clean. The staff were very warm and kind and made my stay very comfortable. My Japanese is very limited, but they took the time to carefully explain things for me at a level I could understand, including the food. If you can get out to Tsunan (and the train there was quite scenic, so do try), I really can't recommend it enough. My only regret is that I didn't stay longer.”

“被客房人員質疑自己找不到備用衛生紙 , 感覺真的很不好”

“よかった。”