Hotell nära Sinai Grand Casino

"The hotel is not suitable for families with children but rather caters to an adult audience. The service level was poor and the staff were unprofessional. At check-in the reception tried to charge us extra, fictitious costs. These experiences led to a very negative stay. We strongly advise against booking this hotel if you are travelling with children. Thank you to Expedia who helped us at the last minute with the reception"

".The hotel is medium sized and clean both inside and out. The staff are very friendly - especially 10 stars to Nabil who worked at the main pool. He was always happy and willing to help. There is also a free shuttle bus to the beach in Naama Bay."

"Trevligt litet hotel som känns familjärt.. Bra frukost. Bra meny och priser för lunch och middag. Kan tänka mig att komma tillbaka. "

"The hotel was clean and the Egyptian staff were friendly. However, the food was just average and not very impressive. Prices at the local restaurant were extremely high — a 200 ml bottle of water cost 5 USD, which is unacceptable. The hotel is clearly focused almost entirely on russian tourists. All evening entertainment is in russian, and the children’s program is also only in russian. In addition, some staff members are russian and mainly assist russian guests, including reserving sunbeds by the pool and securing the first row at the beach for them. This created an unfair and uncomfortable experience for other guests."

"Vi fick inte det rumsalternativ vi bokat och fick byta efter första natten. Vårt nya rum med havsutsikt vette dessvärre mot Beach club och DJ. Volymen var outhärdlig från 9.30-03.00 och efter 2 sömnlösa nätter blev det byte igen. Det sista rummet var modernt och fint längst bort från allt oväsen. Personalen har varit mycket tillmötesgående och levererade både blommor och frukt för besväret. På avresedagen fick vi behålla rummet till kl 15 vilket vi uppskattade mycket 🙏"

"Väldigt gott bemötande från all personal. En bra service och trevliga personal överallt. Lyhörda och de är väldigt måna att kunden ska trivas. En väldigt bra hotel som passar alla. "

"Nice personnel. Good service. Food could be better. But overall a very good hotel. You got your room, pool, beach and restaurant all close to each other."