Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 284 av 1003 recensioner" "
10 - Fantastiskt
284
8 - Bra i betyg. 388 av 1003 recensioner" "
8 - Bra
388
6 - Okej i betyg. 183 av 1003 recensioner" "
6 - Okej
183
4 - Dåligt i betyg. 90 av 1003 recensioner" "
4 - Dåligt
90
2 - Väldigt dåligt i betyg. 58 av 1003 recensioner" "
2 - Väldigt dåligt
58
7,6/10
Renlighet
7,8/10
Personal och service
7,6/10
Bekvämligheter
7,4/10
Boendets skick och faciliteter
7,4/10
Hållbarhet
Recensioner
4/10 Dåligt
Josefin
18 dec. 2023
Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Hotellet låg bra i närheten av tunnelbanan och vi fick ett trevligt bemötande när vi checkade in. Däremot fanns det inte varmvatten till duschen och dörrarna var väldigt tunna och man hörde allt från korridoren. Hotellet kan nog hålla 1000-1500 pers men de hade endast 6 hissar, vilket inte var optimalt.
Josefin
Bodde här 3 nätter i december 2023
Svar från Yu Ming 18 dec. 2023
Thank you for taking the time to share your feedback about your stay at v hotel Lavender. It is disheartening to read that your experience was not up to our usual standards. We strive at every opportunity to deliver an exceptional level of service and hospitality, and it appears we fell short of our goal. We value all feedback as it helps us improve our services and delivery for our guests. Once again thank you for taking the time to share your experience with us.
6/10 Okej
Verifierad resenär
Reste med familjen
28 aug. 2023
Gillade: Renlighet och boendets skick och faciliteter
Inte riktgt som tänkt men ganska nöjd
Inte precis som på bilden
Verifierad resenär
Bodde här 4 nätter i augusti 2023
Svar från Yu Ming 30 aug. 2023
Dear Guest, I am sorry to here that our hotel did not meet your expectations of a good stay. Could you please share with me what areas were you displeased about or how are can improve. If you can let me know, I sincerely request your help. Thank you.
4/10 Dåligt
Felicia
28 juni 2023
Felicia
Bodde här 4 nätter i juni 2023
Svar från Yu MIng 2 juli 2023
We apologize we did not live up to your expectation. We hope you would choose us again for us to provide you with an improved experience in the near future.
8/10 Bra
Kent
Affärsresenär
19 dec. 2022
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Återbesök
Ett helt ok mellanklass hotel, det du behöver finns varken mer eller mindre.
Enda klagomålet är hiss kapaciteten, alltid väntan och fulla hissar.
Kent
Bodde här 8 nätter i december 2022
Svar från Yu Ming 20 dec. 2022
Thank you for your review. We have taken note of your comments and will review for future improvements. We do hope to welcome you back again soon!
10/10 Fantastiskt
Tomas
10 mars 2020
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
very good!
Nice hotel in good place!
Tomas
Bodde här 1 natt i mars 2020
Svar från Ms Nurul 10 mars 2020
Thank you for your review! We look forward to welcome you back again!
8/10 Bra
Anders
Reste i grupp
31 jan. 2020
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Value for the money
My third stay at this hotel and if I wasn't happy with it I wouldnt be back, but I am :-)
Perfect if you arrive with the MRT from airport and just at the Lavender MRT station. Subway and Burgerking right outside. My 1st choise for a "Stop over" in Singapore.
Anders
Bodde här 2 nätter i januari 2020
Svar från yu ming 1 feb. 2020
Thank you for your positive rating. Looking forward to have you with us again
8/10 Bra
alexander
19 okt. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra
Bra och trevlig personal
alexander
Bodde här 3 nätter i oktober 2019
Svar från Ms Nurul 20 okt. 2019
Thank you for your kind compliments on our staff whom continuously work hard to ensure our guest has a positive experience overall! We look forward to welcome you again in the near future!
6/10 Okej
Bin, Eden Prairie
Reste med familjen
25 apr. 2024
Gillade: Renlighet och personal och service
Good location right on MRT but small rooms. There are good food options right outside the hotel.
Bin
Bodde här 1 natt i april 2024
6/10 Okej
Eileen
24 apr. 2024
Gillade: Renlighet och boendets skick och faciliteter
Close to MRT
Eileen
Bodde här 3 nätter i april 2024
Svar från Yu Ming 24 apr. 2024
Thank you for your review. We are delighted you enjoyed our hotel location and we look forward to welcome you back again soon
8/10 Bra
David
23 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pretty good except for a very small standing shower
David
Bodde här 2 nätter i december 2023
Svar från Yu Ming 24 apr. 2024
We are glad you had an overall pleasant stay with us and we look forward to welcome you back again soon
6/10 Okej
CHEN
Reste i grupp
21 apr. 2024
The rooms were sprayed with a kind of pungent chemical smell, and it was very unpleasant.
CHEN
Bodde här 2 nätter i april 2024
Svar från Yu Ming 21 apr. 2024
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the smell in your room. Please rest assured that we take guest feedback seriously, and we will investigate this matter further to ensure that our rooms meet the highest standards of cleanliness and comfort. If you have any further concerns or if there is anything else we can assist you with, please don't hesitate to contact us directly. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
8/10 Bra
Yuvaraj
Reste med familjen
12 apr. 2024
Gillade: Renlighet och boendets skick och faciliteter
Breakfast spread is not great, can improve
Yuvaraj
Bodde här 5 nätter i april 2024
Svar från Yu Ming 12 apr. 2024
Thank you for your review. We have taken note of your comments and will review for future improvements. We hope to welcome you back for an improved experience in the near future
4/10 Dåligt
Taryn
3 apr. 2024
Gillade inte: Personal och service
Taryn
Bodde här 3 nätter i mars 2024
Svar från Yu Ming 12 apr. 2024
We apologize that we did not meet your expectation during your recent stay. Should there be any issues you may wish to highlight, please do contact hotel directly so that we may look at it and address them.
8/10 Bra
Markus
29 mars 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Lifts are totally over crowded with the need to wait 10min. Breakfast ist not worth the 15SGD.
Pool ist very nice with offered Pool towels.
Try to get a room away from the lift.
Markus
Bodde här 3 nätter i mars 2024
Svar från Yu Ming 1 apr. 2024
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.
6/10 Okej
Jiranut, Bangkok
26 mars 2024
Gillade: Bekvämligheter
Hotel location may seem away from city center but still very easy to access to underground train or MRT. The hotel condition is fair, though looks dated but still function and acceptable clean; suitable for a traveller who spends most time out from the room. Wi-Fi is available in the room for free with separate SSID and password this is nice for a little extra security; Wi-Fi speed is fine. I like the power outlet next to the bed which may be very important now a day for people who like to scroll social media before sleep or reach out the first thing in the morning.
Jiranut
Bodde här 2 nätter i mars 2024
Svar från yu ming 1 apr. 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
6/10 Okej
Sato
23 mars 2024
Gillade inte: Personal och service
Sato
Bodde här 3 nätter i mars 2024
Svar från Yu ing 1 apr. 2024
Thank you for your rating, please do not hesitate to contact us if you require any assistance or need to highlight any issues to us.
6/10 Okej
TOSHIYASU
20 mars 2024
TOSHIYASU
Bodde här 4 nätter i mars 2024
Svar från Yu Ming 1 apr. 2024
Thank you for your rating, please do not hesitate to contact us if you require any assistance or need to highlight any issues to us.
8/10 Bra
Katrina
Reste med sin partner
20 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel while not fancy was comfortable and clean. It was very conveniently located close to MRT and a variety of food options.
Katrina
Bodde här 5 nätter i mars 2024
Svar från Yu Ming 1 apr. 2024
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.
8/10 Bra
Siwoo
18 mars 2024
Siwoo
Bodde här 4 nätter i mars 2024
Svar från Yu Ming 9 apr. 2024
Thank you for your positive rating
2/10 Väldigt dåligt
Yolanda
Reste med sin partner
17 mars 2024
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The ONLY good thing about this hotel is the location! The room was smelly, the pillow cover was dirty with stains, the toilet smelled like sewage, and some spots on the ceiling were cover with mold.
Yolanda
Svar från yu ming 1 apr. 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
10/10 Fantastiskt
Bridget
16 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We stayed here for one night & it was great. Very helpful staff & nice room. There was a taxi outside for us at 4:45am ready to take us to the airport! Highly recommend
Bridget
Bodde här 1 natt i mars 2024
Svar från Yu Ming 16 mars 2024
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.
4/10 Dåligt
TAT
16 mars 2024
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
They don't have enough staff and facilities to handle travellers. = Waiting, waiting and waiting. Air circulation is not good. Air conditioning is not cold enough in the room. Convenient, it locates right on top of MRT.
TAT
Bodde här 2 nätter i mars 2024
Svar från Yu Ming 16 mars 2024
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. Your comments regarding the wait times, air circulation, and the effectiveness of our air conditioning system have been duly noted.We understand the importance of providing efficient service and a comfortable environment for our guests, and it's disappointing to hear that we fell short in meeting your expectations in these areas. We are actively reviewing our staffing levels and facilities to ensure that we can better accommodate our guests, especially during busy periods.We appreciate your positive note about our convenient location atop the MRT, and we're glad to hear that it was advantageous for your travels.Your feedback is invaluable to us as we strive to continually improve our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory stay.
10/10 Fantastiskt
Sheryl Joy
15 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Sheryl Joy
Bodde här 3 nätter i mars 2024
Svar från Yu Ming 16 mars 2024
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.
10/10 Fantastiskt
Ratna
27 feb. 2024
Ratna
Bodde här 2 nätter i februari 2024
Svar från Yu Ming 1 apr. 2024
Thank you for your rating, please do not hesitate to contact us if you require any assistance or need to highlight any issues to us.
10/10 Fantastiskt
Boisie
Reste med sin partner
14 feb. 2024
Gillade: Bekvämligheter
Great location nice & clean hotel
Boisie
Bodde här 2 nätter i februari 2024
Svar från Yu Ming 14 feb. 2024
Thank you for your lovely review look forward to welcome you back again soon
10/10 Fantastiskt
Pradip
Reste med familjen
12 feb. 2024
Washroom didn’t have enough air circulation so it was smell
Pradip
Bodde här 3 nätter i december 2023
Svar från Yu Ming 13 feb. 2024
We are glad to know that you had an overall pleasant stay with us and we look forward to welcome you back again soon
10/10 Fantastiskt
Yoshinori
10 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Yoshinori
Bodde här 1 natt i februari 2024
Svar från Yu Ming 22 feb. 2024
Thank you for your full score rating!
8/10 Bra
Lily, San Leandro
Reste med familj och småbarn, Reste med familjen, Reste med sin partner
10 feb. 2024
Gillade: Renlighet, personal och service och bekvämligheter
Pretty old hotel, overall cleaniness good, but room had an old moldy smell.
Lily
Bodde här 1 natt i februari 2024
Svar från Yu Ming 13 feb. 2024
We are glad to know that you had an overall pleasant stay with us and we look forward to welcome you back again soon
8/10 Bra
Lucas
7 feb. 2024
Gillade: Renlighet och personal och service
The staff gave excellent services.
Manager extended our checkout time by 2 hours; without additional charges; n allowed us to catch in one more site.
Lucas
Bodde här 2 nätter i februari 2024
Svar från Yu Ming 13 feb. 2024
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.
10/10 Fantastiskt
Djoko
6 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Djoko
Bodde här 2 nätter i februari 2024
Svar från Yu MIng 13 feb. 2024
Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.
6/10 Okej
Pavan Kumar
3 feb. 2024
Gillade: Renlighet
location is convenient, but not the standards definitely not worth 3 star rated hotel
Pavan Kumar
Bodde här 1 natt i januari 2024
Svar från Yu Ming 5 feb. 2024
We are glad you had an overall pleasant stay with us and we look forward to welcome you back again for an even better experience
10/10 Fantastiskt
Christian
Reste med sin partner
3 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
relativ zentrale Lage - vernünftiges Preis - Leistungsverhältnis zum Zeitpunkt der Buchung
Christian
Bodde här 1 natt i januari 2024
Svar från Yu Ming 3 feb. 2024
Thank you for your lovely review! We look forward to welcome you back again soon
8/10 Bra
Shaabanullah S
28 jan. 2024
Shaabanullah S
Bodde här 3 nätter i januari 2024
Svar från Yu Ming 3 feb. 2024
Thank you for your positive rating. We look forward to welcome you back again soon
8/10 Bra
Jenny
28 jan. 2024
Jenny
Bodde här 6 nätter i januari 2024
Svar från Yu Ming 1 apr. 2024
Thank you for your rating, please do not hesitate to contact us if you require any assistance or need to highlight any issues to us.
6/10 Okej
Patricia
27 jan. 2024
Patricia
Bodde här 5 nätter i januari 2024
Svar från Yu Ming 28 jan. 2024
Thank you for your positive rating
8/10 Bra
Brian
27 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Value for money
Brian
Bodde här 6 nätter i januari 2024
Svar från Yu Ming 28 jan. 2024
Thank you for your positive rating
8/10 Bra
Jade
Reste med familjen
24 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jade
Bodde här 5 nätter i januari 2024
Svar från Yu Ming 28 jan. 2024
Thank you for your positive rating
10/10 Fantastiskt
Ting-Chien
23 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ting-Chien
Bodde här 2 nätter i januari 2024
Svar från Yu Ming 24 jan. 2024
We are glad you had an overall pleasant stay and we look forward to welcome you back again for an even better experience.
8/10 Bra
Verifierad resenär
Reste med familjen
22 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good place to stay, easy and convenient to get around for the price. Only draw back is the very small shower stall which leads out to the toilet area when showering. The breakfast was ok.
Verifierad resenär
Bodde här 3 nätter i januari 2024
Svar från Yu Ming 22 jan. 2024
Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your positive feedback about our hotel being a good and convenient place to stay, especially considering the price point. It's wonderful to hear that you found our location convenient for getting around.We take note of your concern regarding the size of the shower stall, and we apologize for any inconvenience this may have caused. We understand the importance of a comfortable and functional bathroom, and we will certainly look into possible solutions to enhance this aspect of our rooms.Regarding breakfast, we appreciate your honest feedback. We continuously strive to improve our offerings, and your comments help us identify areas where we can enhance the dining experience for our guests. If you have specific suggestions on how we can improve the breakfast selection, we would be grateful for your insights.We value your feedback and hope to have the opportunity to welcome you back in the future.
8/10 Bra
Kao
22 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient and nice place to stay for the price. Just wish the shower was bigger as you can barely turn around and water always leaks out to the toilet area when showering.
Kao
Bodde här 2 nätter i januari 2024
Svar från Yu Ming 22 jan. 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're pleased to hear that you found our hotel convenient and a good value for the price.We sincerely apologize for any inconvenience you experienced with the size of the shower and the water leakage issue. Your comfort is important to us, and we appreciate you bringing this to our attention. Please be assured that we will investigate and address these concerns promptly to ensure a more comfortable and enjoyable experience for our guests in the future.We value your feedback as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back for a more satisfying stay. If there's anything specific you would like us to address or if you have further comments, please don't hesitate to contact us directly.Thank you again for choosing our hotel, and we look forward to serving you better in the future.
8/10 Bra
BADRISH
Reste med sin partner
21 jan. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Lavender is a clean and decent place. Best part is its adjacent to Singapore Metro (MRT) which makes it very convenient to move around. Also there are quite a few eating and daily need shopping places nearby
BADRISH
Bodde här 4 nätter i januari 2024
Svar från Yu Ming 22 jan. 2024
Thank you for your review. We are glad you had an overall pleasant stay with us and we look forward to welcome you back again in the near future.
8/10 Bra
Diane Lucille
Reste i grupp
20 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Diane Lucille
Bodde här 3 nätter i januari 2024
Svar från Yu Ming 21 jan. 2024
Thank you for your positive rating
10/10 Fantastiskt
woo Funny Suet Fan
Reste med sin partner
19 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place to stay, will come agian
woo Funny Suet Fan
Bodde här 4 nätter i januari 2024
Svar från Yu Ming 21 jan. 2024
Thank you for your full score rating!
8/10 Bra
Tsz Ching
17 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Tsz Ching
Bodde här 3 nätter i januari 2024
Svar från Yu Ming 21 jan. 2024
Thank you for your positive rating
4/10 Dåligt
Toshiya
16 jan. 2024
Gillade inte: Personal och service
チェックインの際のスタッフが横柄
Toshiya
Bodde här 2 nätter i januari 2024
Svar från Yu Ming 17 jan. 2024
Thank you for your review. We apologize for any bad experience faced during your stay with us and you may wish to contact us directly should there be any issues faced during your stay with us that we need to address. We do hope to have the opportunity to welcome you back for an improved experience in the near future.
8/10 Bra
chuan kee
Affärsresenär
16 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location. Clean and friendly hotel
chuan kee
Bodde här 3 nätter i januari 2024
Svar från Yu Ming 17 jan. 2024
Thank you for your positive review. We are glad you had an overall pleasant stay with us and we look forward to welcome you back again soon
2/10 Väldigt dåligt
Mahomed
15 jan. 2024
Mahomed
Bodde här 1 natt i januari 2024
Svar från Yu Ming 21 jan. 2024
Thank you for your review. We do hope to be given the opportunity for us to provide you with an improved experience in the near future.
8/10 Bra
Kok Liong
15 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kok Liong
Bodde här 3 nätter i januari 2024
Svar från Yu Ming 17 jan. 2024
Thank you for your positive review. We are glad you had an overall pleasant stay with us and we look forward to welcome you back again soon
6/10 Okej
Masayuki
14 jan. 2024
可もなく不可もなく
Masayuki
Bodde här 2 nätter i januari 2024
Svar från Yu Ming 21 jan. 2024
Thank you for your review. Please accept my apology for any shortfalls in service delivery during your stay with us. We will look into the issues highlighted and review for future improvements. We do hope to be given the opportunity for us to provide you with an improved experience in the near future.