Pensionat i Sintra

“Cute boutique hotel. They were working on restoring hot water when I arrived, at 9pm there was loud drilling just outside my villa. After that, staff was nowhere to be found for the next two days - although their mobile no. is left in the room. Breakfast room was dead in the morning. Left the keys inside the room when I left, since there was noone to leave it with.”

“Utmärkta rum och fantastisk service. Vi kände oss oerhört omhändertagna av personalen som var lyhörda och väldigt serviceminded. Jag kan inget annat än att rekommendera hotellet❤️”

“No answer to emails or any help when contacted ”

“The bed was clean enough, the floors could have been cleaner, the bed hangings from the photos were missing. But the most concerning part was that it was quite loud, both nights I stayed there was a clamor upstairs in the wee hours of the morning. There was no staff present but the instructions provided were adequate and the response from property management was quick. ”

“For the high price we paid, I was hoping to get a clean room. We got only 1 towel pp, non a face towel, or a bath floor towel mate. Instead there was a plastic mate in the bath, and another plastic mate when you get out from the bath. It seems it was dirty and oily when our clean legs caused black stains on the floor. Also the window shutter is broken. Looks like a bad maintenanced place”