Hotell nära Smith Park

“The front desk staff could definitely benefit from additional customer service training. While some interactions were fine, one particular staff member—an older woman working the front desk—was consistently unpleasant and took away from the overall experience. On a positive note, the food options were a highlight. The availability of a buffet was convenient and appreciated, and the manager seemed to make an effort to maintain consistency in that area. Unfortunately, the service at the front...

“Great stay, breakfast good, clean rooms recommend. ”

“It was great!”

“We had hair behind the door in the bathroom. Then when we pulled back the blankets of our bed there was a wad of hair, hole in the sheet and something dried on the flat sheet. When my husband took a shower his towel had a large worn hole in it. At check in i was informed that the $60 deposit per room was cash only”

“Worn out linen very old , dirty blanket ,old uncomfortable matress ,chair riped off leather , no staff electronic check in over screen .Never stay again ”

“Breakfast is excellent ”

“The heat didn’t start getting warm until the next morning we checked in at 8pm and then when time to check out the 3rd shift worker left before the 1st worker got in. So I had to double back to get my deposit. We waited for about 30 mins with no employee on site. I live out of town had a appoint appointment so for me to have to double back was very inconvenient. ”

“Room was clean staff was nice breakfast was ok but im not a fan of liquid eggs and the cheese they had”

“Tip - park by the back patio (they have ten spots and easy to get in and out. But, shhhhh!”

“Estoy esperando que me regresen el dinero ( así hablamos con el hotel !! Aguardo saber cómo sigue el proceso ”

“The free breakfast was only coffee and the non-smoking room smelled like smoke. Otherwise I knew what I was paying for:-/”

“great room, with lots of space. nice to have BBQs on site and the fire pit was nice to sit at.”

“Did not have breakfast”

“The warming cabinet did not keep the food warm. The pool was closed for maintenance. ”

“The best part of this property is the staff. However, we won't ever stay here again unless it's mid-week because of the proximity to the outlet mall as well as the Flea Market. The hotel was packed. The pool is tiny just in case you might want to use it. We didn't. Also, the pool is right by the elevator and the floor stayed wet. There were lots of loud preteens running around. We are seniors and will choose a bit pricier property next time and maybe it will be quieter. The floor tiles...

“The room was disgusting.There was black mold in the bathroom.They charged my card twice for a one night. Stay when I've tried to call them 2. Resolve it they won't answer the phone if I could give 0 stars. I would”