Hotell nära Smith Park

“Friendly staff and clean rooms”

“Great staff. Clean rooms.”

“All good very clean space”

“Staff was okay. Went to check in and waited an hr because rooms weren't clean. in my booking I requested a first or second story case of emergency since am in a knee brace I would not be able to take the stairs. A gentleman said he would take care of it and then a woman called me to check whom heard me tell the gentleman and told me I was on the 4th floor. I get in the room with my family for all to shower and we had 2 full sets of towels. My husband went down and was told they had none...

“The staff was informative and very accommodating. For the area, the Inn of Rockwall, is an understated Holiday Inn.”

“Great location, good pricing and fantastic room. Highly recommend ”

“Very nice hotel. Rooms were clean and accommodating”

“Everything good”

“I booked 2 rooms because my mom had to have surgery.. the hospital called the last minute and canceled the surgery. The hotel management would not agree to refund. Under the circumstances I would think they had a enough empathy & compassion not to charge us. That's over $300 that i can't get back..”

“If I could give a -1 rating I would. This property and rooms were the worst I have ever experienced. Mold and filth in the shower. Smoke detectors and carbon monoxide detectors not working and hanging off the walls. The man at the desk was rude and most unhelpful. The pool area was trashed and filthy. The ADA lift was broken. The elevator was out of order. I am actually contacting the Health Department. Do not stay here!”

“Clean and comfortable”

“Helt ok. Nära vägen.”

“Decent hotel, but lacked promised amenities and housekeeping The Good: • The breakfast was okay (not too bad!). • The staff was generally fine. • The pool and gym were decent amenities. The Bad (False Advertising): • No Cribs: The website advertises "free cribs/infant beds," but when I asked the receptionist, I was told they didn't have any. • No Daily Cleaning: The site says they offer daily cleaning, which was not provided. My mom explicitly asked the cleaning staff in the hall to clean our...