Pensionat i Society Islands

"Good location and nice hotel "

"extremly helpfull and friendly staff"

"The rooms are located on the inland side of the road, while the reception and amenities are by the sea. I loved the room decorations and design with a 70s style. The bed is comfortable, and there is a daybed as well. The surrounding grounds are lush and beautiful. The hotel has great bikes for rent. If you walk or bike north of the hotel, you can reach abandoned luxury hotels and enjoy views over the mountain. At a shorter distance to the south, you’ll reach some restaurants, grocery shops, and Matira beach. The beach at the hotel has coral. There is plenty of fish and also stingrays. The lights at night make it possible to observe the fish, which is a nice feature. The pool is small but nice, though it is located by the bar, so I preferred using it outside of meal hours. Unfortunately, I got sick after dinner on my last night, so my final evening was not pleasant. Despite this, I would recommend this hotel, and it feels good to support a Polynesian-managed property. "

"The pictures look much better than the reality. The hotel is old and worn out. The service was the most disappointing thing though. I understand the worn out furnitures etc due to the climate and general state of hotels in the area. But the service was poor. Would barely help with restaurant reservations - and when going down to reception to get help, the man working got annoyed I came down for help. He even told me to talk to the restaurant myself and handed me the phone from reception. Moreover, their restaurant staff does not speak english very well. He would not understand our questions regarding the fish and how it was cooked (pregnant wife) and seemed to get annoyed/frustrated by our questions. Simply no warmth in this hotel from the staff. The only time the service was (or seemed) good was during check-in when they explained everything and told us they were there for us and to come to them for any kind of questions or requests. But saying it is different than actually doing it. The waters by this property is not the best either. Only good thing is that Matira public beach is nearby. I would not come back to this hotel honestly. Our next stay at the Conrad was MILES ahead in terms of service (not even comparing the facilities). "

"It does the job of getting a nights sleep before an early flight the next day. No more, no less. The walk to the hotel is a bit tedious with luggage. "