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Recensioner av CityHome Aparthotel

3 out of 5
CityHome Aparthotel
Ul. Konstantin Poprusinov 1, Sofia, Sofia

Recensioner

6,6
10 - Fantastiskt i betyg. 9 av 34 recensioner" "
8 - Bra i betyg. 8 av 34 recensioner" "
6 - Okej i betyg. 5 av 34 recensioner" "
4 - Dåligt i betyg. 5 av 34 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 34 recensioner" "

6,4/10

Renlighet

6,2/10

Personal och service

7,0/10

Bekvämligheter

6,4/10

Boendets skick och faciliteter

6,4/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Grigorios

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worst ever
Our stay was only for one night but it was bad enough, the only positive was the receptionist when we arrived he was polite and helpful , the room was in bad condition the second room was even worst bugs was walking around the air-condition was not working. The night receptionist and next day the receptionist in the morning looked like they were in bad mood and they were not polite. This hotel is not recommended
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Alice

Reste i grupp
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
The stuff was so nice to us and very helpful, will come back
Bodde här 6 nätter i oktober 2019
Svar från Manager 6 nov. 2019
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending CityHome Aparthotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Best Regards, /Hotel management/

6/10 Okej

Valentin

Bodde här 3 nätter i april 2024

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good stay, nice studio flat.
All good for a night syay before flying out of Sofia. Good underground parking space but be careful of the high kerbs as it scraped the bottom of the rented car.
Bodde här 1 natt i februari 2024

6/10 Okej

Dario

Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Mohammad

Gillade: Bekvämligheter
Very good 👍
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Silyan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023

2/10 Väldigt dåligt

Casey

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 14 nätter i juni 2023

4/10 Dåligt

Yancho

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Do not recommend!!!
The room was not clean properly. It was smelly. In my last day in the hotel the door could not be open from the inside. I called receptionist to unlock me and I had to wait 15 minutes. The door wasn’t fixed until the end of my stay. The following morning the staff unlocked me again to get out. Do not recommend!!!
Bodde här 4 nätter i juni 2023

10/10 Fantastiskt

BYUNG CHUL

Bodde här 2 nätter i maj 2023

2/10 Väldigt dåligt

Jack

Reste med familjen
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Skuffende
Vi fik ikke det værelse vi havde bestil og betalt for. Vi havde betalt for et med køkken/komfur og også med 2 værelser og 1 stue. Vi fik et med 1 værelse og 1 stue. Der var ingen komfur som vi havde betalt for. Der er meget lyt på hotellet og der var meget larm også om natten. Fik rent sengetøj på men de havde lagt lagen på sengen som var for lille. Desuden skal man være opmærksom på taxa chafførene kan have svært ved og finde hotellet. Desuden er der meget mørkt udenfor ved hotellet så der kunne godt være mere lys, så det ville være nemmere og finde. Der var skab ved køleskabet som var i stykker. Lampen i værelset var der kun 2 pærer der virkede. Ved udsugningen var det helt i stykker. Der var ikke nok tallerkner, knive og gafler. Der var slet ingen skåle og heller ingen skarbe skære knive. Skulle man vaske noget op skulle man gøre det på badeværelset fordi der eller ingen håndvask var.
Bodde här 4 nätter i februari 2023

8/10 Bra

Emiliya

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Place were very clean inside room , pleasant house keeping every day . Areas outside is not much fun or stuff to do like restaurants. If you need to stay for a work meeting somewhere that is close to airport and downtown Sofia it’s a good location!

4/10 Dåligt

Katya

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Do not recommend
We needed multiple sleeping places and chose this aparthotel for its location which was good for what we needed. The apartment was quite outdated with some broken and rusty furnishings which can be tolerated in most cases but at least some things need to be fixed/replaced. There was a broken mirror on the wardrobe in one of the bedrooms which made it impossible to open the wardrobe without risking cutting yourself and my little nephew did CUT his hand while trying to open it. This definitely needs to be replaced to remove the danger! The lift was not working when we were checking in but it was fixed afterwards. There is free parking on the street close to the hotel. As we needed to also use the sofa for sleeping, when reserving the apartment, I asked that stuff for sleeping is provided for the sofa too. When we checked in such was not provided so I asked again. Then I had to ask for the third time and was promised that such will be left in the apartment before we come back at night. When we came back at night I had to ask the guy at reception yet again to which he started yelling at me that 'he is not a house maid and that there are no pillows and pillow cases left'. This was extremely rude and unprofessional behaviour. I would NOT stay again here. It's not a decent place even for a one night stay.
Bodde här 1 natt i augusti 2022

6/10 Okej

evgenia

Reste med familjen
Bodde här 3 nätter i februari 2022

10/10 Fantastiskt

Fernando

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2022

8/10 Bra

Nilofar

Gillade: Renlighet
Bodde här 4 nätter i december 2021

4/10 Dåligt

Sibtain

Reste i grupp
Gillade inte: Personal och service
Bodde här 2 nätter i oktober 2021

2/10 Väldigt dåligt

Bozhidar

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was our second booking within two weeks! Again not ones our room was cleaned despite putting the sing on the door. We had to buy our own toilet paper since no one cared to visit the check on our apartment. Kitchen wear was poorly washed covered with stains and fingerprints. Avoid!
Bodde här 3 nätter i september 2021

4/10 Dåligt

Bozhidar

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not ones our room was cleaned despite putting the sing on the door. We had to buy our own toilet paper since no one cared to visit the check on our apartment. Kitchen wear was poorly washed covered with stains and fingerprints. Good location is the only thing worth mentioning! Avoid!
Bodde här 4 nätter i september 2021

6/10 Okej

PATRICIA

Gillade: Renlighet
Appart'Hôtel correct. L'équipement de la cuisine est très insuffisant (3 assiettes plates,un assiette à dessert, 2 tasses, 3 verres, 1,ramequin, 2 fourchettes, trois cuillères, 2 petites cuillères et 3 couteaux qui ne coupent pas, une minuscule poêle et une casserole). Nous avons dû acheter un saladier et un couteau. Problème de wifi dans les appartements pendant notre séjour, accessible seulement près de la réception.
Bodde här 6 nätter i september 2021

6/10 Okej

Mustapha

Ok til kort overnatning
Elendigt internet der ikke virkede. Larmende Air condition. Store rum velegnede til familie
Bodde här 1 natt i juli 2021

2/10 Väldigt dåligt

Muhammad

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bad place to stay
Booked a studio with balcony end up getting a smaller room with roaches in it and management kept on delaying to change the room . Always had to talk to the manager who was never at the property . Bed sheets and duets were smelly and bathroom door didnot even close . Water floods out everytime after shower .
Bodde här 3 nätter i december 2020

10/10 Fantastiskt

Krasen, Varna

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
*Convenient location (for our needs). *On-site parking at a reasonable price. *Friendly staff. *Great view of Vitosha mountain.
Bodde här 1 natt i oktober 2020
Svar från Petar Kostov 17 nov. 2020
Dear Krasen, Thank you so much for the review and excellent score for CityHome Aparthotel Sofia. We do take care of our customers, at best we could. best regards,

10/10 Fantastiskt

margarita

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic time
Great place to stay , very clean and lovely receptionist lady Will come back there soon
Bodde här 1 natt i augusti 2020

4/10 Dåligt

shadia

Reste med familjen
Gillade inte: Personal och service
Bodde här 1 natt i augusti 2020

2/10 Väldigt dåligt

Aleksandrina

Gillade: Renlighet
Gillade inte: Personal och service
Bad experience
We arrived at 2am in the morning on 23/06/20 and we had only 5h and 30 min time to sleep but we could not sleep at all. There are people above our room (which was 102B), they were really noisy all night long. Around 3:30am we asked the receptionist if he can cahnge rooms but he said NO. At the end we could not sleep at all... :( At the next day, we had to do a lot of things and we wrere really tired!
Bodde här 1 natt i juni 2020

10/10 Fantastiskt

Steven

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent place to stay near the centre.
Nice property in the city centre.
Bodde här 1 natt i maj 2020
Svar från Petar Kostov 20 juli 2020
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending BEST WESTERN Lozenetz Hotel hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Best Regards, Petar Kostov /General Manager/

8/10 Bra

Robert

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2020

8/10 Bra

Elena

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2019

8/10 Bra

Verifierad resenär

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2019
Svar från Reception 26 dec. 2019
Dear Happy Guest. Thank you for giving us a perfect rating and for your needs as much as you enjoyed your stay. Take care!recommending CityHome Aparthotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your Best Regards, /Hotel management/

8/10 Bra

Darko

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2019
Svar från Hotel management 26 dec. 2019
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending CityHome Aparthotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Best Regards,

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The room itself was nice and clean, a with newish decor, I also liked the electric kettle, at last I saw one in a Bulgarian hotel! However, I circled around for almost an hour because the hotel was impossible to find and the locals didn't know about it either. There was no street sign with the hotel street name and the hotel itself is hidden between residential buildings and trees so you can't see it. The hotel staff should've acknowledged the area's lack of street signs and should've put some directions for visitors to find the hotel. I asked the reception guy "Where is the street sign for the hotel street?" and he responded with great confidence "I don't know". What a smart answer! Another one said to me "You don't use navigation?" Well, not everyone is glued to their smartphone for everything, and not everyone uses mobile navigation or has mobile internet. Even if they do, that doesn't replace the hotel's responsibility and usual business practice to post directions because the hotel staff know very well that the hotel area lacks any street names and it will be very difficult for visitors to find it. There is a reason why in general street names exist in almost any place around the world and why hotels put "How to find us" directions for all their guests. The staff's response was that they are planning (?!) to put signs for their hotel. Hello! You should've done that before you opened the hotel for business! Catch up with the rest of the civilized world
Bodde här 1 natt i oktober 2019
Svar från CityHome Aparthotel 27 okt. 2019
Dear Guest. Thank you for taking the time to review your stay at CityHome Aparthotel! I am very pleased to hear that our staff made your stay pleasant. Furthermore, we do our best to improve the quality of services. You where wright, that we should have a SIGN, so we will install one in the coming weeks. Looking forward to seeing you again. Best Regards, /Hotel management/

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The reservation made through Expedia was not recognise. Lost the money. Had to pay for an emergency staying at a different hotel. Dirty place. Very near violent responses.Bad mannered people.
Bodde här 1 natt i oktober 2019
Svar från Niccoleta Georgieva 19 okt. 2019
Dear guest, I appropriate your comment, but still. You came at 2 am at the night since the check in time is 2 pm. can`t expect to make the check in during the night. you made a reservation for next day, but not the day you came. Next time hope to make the right reservation. Also, you did not use our services at all, how you supposed that the place is dirty ? Best Regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really nice, staff was helpful and very enthusiastic. only problem was there was no rubbish bin in the room so i used the one in the bathroom. other than that really pleasant stay
Bodde här 2 nätter i oktober 2019
Svar från CityHome Aparthotel 16 okt. 2019
Dear Guest, It was a pleasure for us to have you! Come to seen you again here at CityHome Aparthotel. best regards, Hotel management