The hotel and the room that we stayed in was amazing, the cleaning was good as well. The only big issue was the staff at the breakfast - they were so unfriendly and unprofessional. Tatiana or Tatjana don’t remember her name exactly, she wasn’t friendly at all. I asked for a cup coffee with almond milk (the time was 10:05 (breakfast was until 10am) and the answer was the coffee machine was cleaned, so they can’t offer me that). There was no “sorry” or similar. This was so disappointing, and I had never experienced something like this for a hotel with 5 stars.