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Recensioner av Park Hotel & SPA Boyana

4 out of 5
Park Hotel & SPA Boyana
18 'Vitoshko Lale' Str., District Boyana, Sofia, Sofia

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 4 av 7 recensioner" "
8 - Bra i betyg. 1 av 7 recensioner" "
6 - Okej i betyg. 1 av 7 recensioner" "
4 - Dåligt i betyg. 0 av 7 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 7 recensioner" "

9,2/10

Renlighet

8,4/10

Personal och service

10/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

10/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Stefan

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Its good
Bodde här 2 nätter i december 2021
Svar från Хотел Мениджър 5 jan. 2022
Здравейте Stefan, благодарим Ви за отзива. Всеки отзив ни помага да растем и да подобряваме нашите услуги. Очакваме Ви отново.

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Stay
Great place to stay in Sofia!!
Bodde här 5 nätter i november 2019
Svar från Basil - Head of Reception Desk 4 dec. 2019
Dear David, allow me to express gratitude on behalf of our entire team for your appreciation of our work. It was a real pleasure to welcome you, and we hope to see you again with us. Best regards

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Roof restaurant bar,palestra top,spa top,colazione scarsa e posizione un po’ fuori.
Bodde här 1 natt i november 2019
Svar från Maya Mileva 21 nov. 2019
Thank you for the feedback! We appreciate the opinion of our guests because that is the only way we can improve our services. We look forward to see you again during your next stay in Sofia. Kindly regards, Maya Mileva Reception

6/10 Okej

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Poor breakfast quality, fairly clean , beautiful place, nice reception staff
Bodde här 6 nätter i november 2019
Svar från Vasil Krumov - Head of Reception Desk 10 nov. 2019
Dear Guest, thank you for your review. We are doing our best to improve our service quality every day, to make our guest's stay really pleasant. Hope to see you again. Best regards

2/10 Väldigt dåligt

sean

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Hotel looked good but we had a bad stay
We had booked to stay here for 2nights while travelling around Bulgaria. It all started well when we arrived the guy on reception was really polite and checked us in. We had booked an apartment so I would be able to use the kitchen to prepare meals. Upon arriving in the room the kitchen was empty... Not a plate, pot, pan or even any cutlery. I asked the guy on reception about this and he brought up these items. The room also looked very mistreated, there was a chunk missing from the sofa arm rest, holes and cracks in the walls, blinds were tangled and broken. I still can't understand why there would be a kitchen with absolutely nothing in it! We also noticed we had a room below the restaurant, which you were able to here noise from there in our room it wasn't constantly or excessive. We then checked out the spa and gym and it was really nice and everyone was really friendly. Then at around 12am when I was in bed, there was banging and shouting coming from the room nextdoor, it was unbelievable... A group of guys sounded like they were smashing up the place! I went to reception and was given another room at the other end of the hotel. I know its no fault of the hotel but I can only assume the type of people staying here are pretty inconsiderate drunks. I had hoped it was going to be an upmarket hotel as the pics looked great. Any way I didn't stay the next night and instead found a lovely quiet hotel else where, I highly recommend sofia life apartments in Central sofia
Bodde här 2 nätter i september 2019
Svar från Vasil - Reception Manager 10 okt. 2019
Dear Sean, first, we would like to say that we are really sorry that you were going through some unpleasant moments during your visit at "Park Hotel & SPA Boyana", though not our fault, but anyway, the bad impression remains. Unfortunately, we can not assume the behavior of our guests after check-in. Therefore, those guests were asked to leave the hotel on the next morning. Once again, we are apologize for the other guest's behavior, thank you for choosing us, we did our best to make your stay really pleasant, we hope we could do it more times in the future.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
HTLS.COM JPのウェブサイト等には「チェックイン午前3時まで」になっているけれど24時間空いている。深夜着で翌朝プロブディフに車で行く予定で市街地に入らなくて良いため利用したけれど、市内観光には不便。ブルガリアナショナルフットボールチームと関係があるようで、ホテルの真前が練習場になっている。
Bodde här 1 natt i maj 2019
Svar från Vasil - Head of Reception Desk 27 maj 2019
Dear Guest, thank you for rating us. Each review is very important for us to improve our quality. He hope to see you again.

10/10 Fantastiskt

Sinan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2019
Svar från Vasil - Head of Reception Desk 4 maj 2019
Dear Sinan, thank you for your review. We are really happy that you had a great experience visiting our hotel. See you next time.