Spahotell i St. Catharines

“Overall a great place”

“Beautiful property and very friendly, knowledgeable staff. ”

“Uppgraderade till juniorsvit. En fantastisk utsikt över fallen, badkar m.m. Synd bara att vädret inte var med oss. ”

“The room had an amazing view to the falls and for that alone it is worth to stay. The staff were great and gave us great tips to go around. The only small problem was that the renovations recently made were not made to the luxury level that the Brook once had. Some carpets in the common areas were worn out and look dirty. The rooms on the 12 floor windows are over the room with balconies wich make privacy a bit hard if you are on 12 floor. ”

“Personalen var trevlig och väldigt service minded. Vi fick en uppgradering när vi checkade in, alla 3 rum vi hade bokat, och rummen var fantastiska. Stora, rena, de kändes lyxiga (bubbelbad, ångdusch, etc) Hotellet låg nära utelivet och vattenfallen. Frukost på rummet var pricken över iet. Parkeringen kostade 18$ (kanadensiska), men det var det värt. Rekommenderas varmt.”

“Perfect!”

“Good hotel but terrible service. No service mindset what so ever. Charging extra for beds included in original booking, blaming Hotels.com for "error in booking" which was not true. The staff's negative attitude and desire to charge extra for anything possible is really giving Hilton a bad image. Will probably not book Double Tree again. ”

“Nedslitet hotell som behöver renoveras ”