Familjehotell i Stafford

“Clean rooms. Available parking. ”

“Upon checking in, I waited 15 minutes for someone to return to the desk once checked in location of the room wasn’t explained so I had to come back to the front to find the correct location of the room. We left to grab something to eat when we return to use the toilet it was clogged when I went to the front to alert them of this. They stated there was nothing that they can do because maintenance was gone and it will be the morning however, the next morning no one came to check on us. I checked...

“The staffs are very nice”

“1st room had blood splats everywhere, second room had make up all over the walls bathroom had no hot water. It was miserable didnt stay my entire stay due to the conditions of the room”

“I cant understand; why no hangers? Why no amenity in the room to put your stuff , drawers etc. When i arrive my bathroom faucet is not working. I asked the front desk and the young man told me “you di t k ow how to use it, its working” I need to accompany him to my room and he convinced finally. Why so mych hassle instead of saying “I am sorry, we will fix it until your return and if not than we will give you another room”, etc I needed to visit the front desk every night as my key was not...

“From the beginning of my stay all the way to the end was perfect. The staff were phenomenal; from the man at the valet greeting me with a smile and warm embrace, to the desk receptionist being generous and bubbly, to even the waitress and cook being very nice and understanding. Overall, I would go back again because even the room was chefs kiss!!”

“Staff not helpful. Felt left out compare to everyone else. Room poor. Ugly loud restroom door”