Hotell nära Stephens College

“I enjoyed my stay- great property and service. However I was very surprised that upon checkout I was told I owed $200 for selecting a “package” that included a daily resort credit and free bike rentals. I was there for work and never would have opted in for this. I feel deceived and disappointed that when I checked in it wasn’t called to my attention and given the option to decline it.”

“This is a nice hotel, walkable to campus. However, they tried to ignore my Expedia rate and book me in at a considerably higher rate. What was worse, I had prepaid an Expedia deposit which they had no record of. I was able to show them my email as proof. They had no interest in solving this issue for me and kept waving me off, telling me to take care of it myself later on. Upon checkout, they send you a text, instructing you to text that you have departed and they will send your final bill...

“A perfect, clean spot to stop overnight. Breakfast could’ve been better but can’t complain about continental!”

“The hotel was very clean and well kept…the 2 rooms were very clean and orderly and provided everything we needed for our party of 8…We would stay here again!”

“Nice place to stay for a short stop”

“The room was spacious and the staff were friendly. The hall way had a very strange unpleasant smell but not sure if it is a short term issue. The furniture in the room looked a little worse for wear but was functional.”

“Clean and great service”

“Our stay was good. Room was clean and there were clean linens for the pull out bed. Breakfast was good as well.”

“This place was fine for one night with good value. It is an old building maintained fairly well, but with a musty aroma given its age. The pool looked clean, but I did not swim. The breakfast was fair with a good coffee machine that provided decent flavor. I was very satisfied for the price but would not want to stay here with my wife for more than one night necessarily. I would try it again by myself at the same rate.”

“Not cleaned enough. Place seemed rundown Extreme moisture in the room, towels and sheets felt wet”

“The staff was unwilling to let me cancel my reservation the day of my reservation because I had a funeral come up. I hadn’t checked I yet. They refused to work with me or help even given the circumstances. They charged me for the full 2 nights. They wouldn’t even give me a cancellation fee. I found them rude and uncaring.”

“Room & staff were both good Parking was not a problem close to my room. TheTV only had 4 odd ball channels & 3 cartoon channels but NO LOCAL NEWS OR WEATHER! I was in bed very early due to long travel but drunks came in slamming doors at 3am! Truck drivers started slamming doors from 4:30-5am leaving. Breakfast was NOT my idea of breakfast! Dry cereal & coffee! Cracker Barrel next door but DOES NOT OPEN UNTIL 7am yet they play parking lot music so loud you can sing to the tunes from your...

“This was the friendliest morning staff I’ve ever encountered at a Hampton facility in my many stays with them.”

“I was extremely disappointed with the condition of this property. The hotel was dirty and poorly maintained, and there was a strong smell of marijuana throughout the premises. To make matters worse, I witnessed individuals apparently using drugs outside the lobby entrance, which made me feel uncomfortable and unsafe. Another issue was the number of dogs being kept in guest rooms. While I understand that some hotels are pet-friendly, the situation seemed poorly managed and contributed to noise,...

“The light above the sink didn't work. But it was clean and comfortable.”

“the staff was very friendly would like to see the breakfast menu change a little over the 3 days we stayed but it was always hot and tasty”

“The Terrible rating is really on using Expedia. Expedia is a big hassle to use them when things change unexpectedly. Very difficult to talk to anyone about a change. The savings is not worth the headaches. Yes i could have bought the insurance, but then it eats into the savings, so why use them?. I will never use Expedia again! i would rather pay full price for a hotel with the knowledge of I can simply call the hotel and rearrange things easily.”