Villor i Sterling

"Very disappointing stay. The hotel was advertised as newly renovated, but that was four years ago—come on. It felt worn out, and our room was dirty on arrival. We were promised a room change, but when we went to get the new room, it was no longer available. On top of that, they misplaced our dry cleaning and we had to ask four times before anything happened. None of the staff seemed properly trained—really not acceptable. The location was perfect, and the doormen and porter were excellent, but unfortunately that was the only positive in an otherwise frustrating experience. Ve reach out to management but no improvement. So sad!"

"En bra hotellvistelse som hade vad man behöver. Bra läge, rent och skön säng."

"Everything was perfect!"

"Fräscht hotell med trevlig personal."

"Vi har bott där många gånger och det har varit bra. Men nu var frukosten sämre, tapeterna flagnade från väggarna, badkaret helt slitet, heltäckningsmattan borta, toalettspegeln sönder och köpcentret helt nedlagt. "