Resorter i Stilla havet

“The pictures look much better than the reality. The hotel is old and worn out. The service was the most disappointing thing though. I understand the worn out furnitures etc due to the climate and general state of hotels in the area. But the service was poor. Would barely help with restaurant reservations - and when going down to reception to get help, the man working got annoyed I came down for help. He even told me to talk to the restaurant myself and handed me the phone from reception....

“Breakfast was delicious, got to choose my own food, love the koko kopai Room was clean apart from the bedspread layed under the top sheet and it felt rough on the skin. Staff were cheerful and very helpful Aircon was great”

“Fantastiskt läge med helt orörda stränder. Att kunna vandra längst stranden utan att se ett enda hus, hotell eller ens andra människor är fantastiskt! Inte ens någon annans fotspår än de egna. Personalen är mycket vänlig och försöker, men servicen lämnar lite övrigt att önska. Resorten är inte så stor och rummen består uteslutande av enskilda små hus. Det känns aldrig trång. Särskilt på stranden är det allt annat än trängsel. Revet når ända in till stranden, så det är lätt att snorkla direkt...

“Bra rum och bra personal. Bra förbindelse med buss.”

“This hotel does not meet my expectations for a Sheraton property. It may be time for Sheraton HQ to either improve it or remove the Sheraton sign here. The bathroom was incredibly dirty, likely not cleaned properly for months or even years. While the staff is friendly, they are extremely disorganized and forget things all the time. If you decide to stay at this hotel, keep your expectations in check.”

“The resort is nicely located by the sea with nice garden . Pool and pool deck also good. The room was spacious, but a bit dated with some minor issues such as loose toilet seat. The main drawback is that the beach is not swimmable. There is a bay which looks inviting, but the bottom is not sandy, but made up of slippery and soggy mud. Staff was friendly and helpful as always on Samoa. All in all, not really value for the money charged.”

“Lever inte upp till Hiltons normala standard. Saknas många detaljer samt tveksam service, ej ok med tanke på priset.”