Hotell nära Storm Lake

“Room was dirty. Floors were filthy. Bedding sheets were clean but top comforter was also dirty. I didn't expect the RItz for the price we paid but basic cleaning was.”

“Front desk staff was not professional. Upon my arrival I felt like I was imposing on the staff at the front desk. Later in the evening when I returned from dinner, there were several men getting high just outside the main entrance to the hotel. The smell was atrocious! The men leared at me as I walked up to the front door of the hotel. As I entered the hotel, the men followed me in. I felt very uncomfortable! I went to the front desk and shared my concerns. The staff said the men were harmless....

“Melanie at the front desk was awesome! Quick check in… had a great clean room! I’ve stayed here many times. Never a complaint!”

“The staffs were very helpful & nice-frontdesks(night, day, weekdays, weekend) & housekeeper. The towels,sheets, bed cover & blankets were at least 10-15 yrs old. The blanket was full of holes a man’s thumb can poke into each easily. The fridge was super filthy with black molds. i cleaned it for an hour so i can use it. Yet, it was still dirty. I wanted to rest but couldnt, due to the adjustment i had to deal with in the room. The bedside lamp was broken & the outlet was down i had to use...

“Love this place!”

“Muy viejo, afuera en el parking parecía un drug dealer, y el cuarto olía feo”

“It wasn’t what we expected”

“Quick check-in. Staff was welcoming. Breakfast was typical of HI. HI needs gluten free options though.”

“Breakfast very good”

“The location was great was able to walk to places to eat, coffee and cocktails. Such a pretty area loved all the boats while out walking in the AM and the sunset were amazing. Very clean and well maintained.”

“Nika went above and beyond for us.”

“Nice quiet clean hotel, with super comfy beds!!! Breakfast in the morning, coffee bar all day and into the evening. Casino across the street, a few fast food restaurants with in walking distance. I would definitely stay there again. Staff very friendly, grounds tidy. ”

“While I appreciate that the staff accommodated our request for different rooms, and I would like to thank them for their efforts, I was disappointed with the overall condition of the hotel. We had to be placed in four different rooms during our stay. The first room was absolutely very unclean. The second room had a sign on the door that triggered my anxiety. The third room had a weird, distinctive smell to it, which either smelled like cleaning product or pesticide. Our fourth room was...