Spahotell i Stuttgart

“Hotellet var som en gammal finlandsfärja, AC’n fungerade inte, hissarna var kaos och frukosten var som ett fältslag. Blev väldigt besvikna med tanke på att vi trodde detta var ett bra hotell.”

“Very good staff and overall experience of the hotel”

“Good location”

“Bra service, rent rum, fin frukost”

“Basics of working in service is to say hello to guests entering the reception srea. That does not always happen at Arcotel. So simple but still very important. If you would have been occupied with a customer so off course no worries. But that was not the case. It was like I did not even exist...Not so professional. A simple hello or st least look up so I can say hello myself.”

“Bra frukost ”