Hotell nära Sugarlands Distilling Company

“Somewhat my fault for not recognizing this is sort of a hybrid Bed and Breakfast/VRBO type facility. Expedia did not really make that clear. Requires signing up for check-in web app to get entry code. No on-sight desk staff. Not a problem, but should be more prominent on Expedia listing. Promised evening dining options were not available due to apparent staff turnover. We had hoped to have a quick evening dining option that did not require driving/parking in Gatlinburg (roughly 1 mile...

“The staff were friendly and it was pretty clean. They had a pretty small fridge in the room that could keep very few things. The bathroom was very tiny. The room was fairly clean. Kept finding long black hairs everywhere. It was really hot in the room even when the air was turned to the lowest setting. I would definitely bring my own drinks and snacks while staying here because the vending machine prices were outrageous but over all it was an okay place to stay for a couple nights. The room we...

“Good parking”

“We very much enjoyed our stay here! It’s just far enough from the gatlinburg downtown strip that you feel like you’re still in nature. If you’re like us coming to explore the national park and not the “Vegas Vibes” then I strongly recommend this hotel. The people who work the front desk were incredible and took amazing care of us! There’s laundry on site (the front shop sells detergent), the gym was great and the pool was a nice evening activity. Will definitely be staying here again if we visit...

“We have stayed here several times and we have always been very pleased”

“Great stay! We will be returning.”

“Great place to stay”

“It is a wonderful place to stay because it is close to everything in Gatlingburg.”

“Mycket fint ställe med en balkong över en rinnande flod. Trevlig personal och smidig check in. Nackdel är att städningen var lite bristande då det var döda insekter runt väggar och spindelnät nära tak. ”

“Breakfast and splash pad”

“The room was always cleaned and beds made every day when we came back to our room. The restaurant was great in the morning with the breakfast bar or continental breakfast not so much if ordering in the evening. They needed a few more options. Also a lot of the staff couldn’t understand English or speak it very well. Overall it was a great stay. Would definitely stay there again.”

“Comfortable bed, clean, quite. Friendly staff. Breakfast was OK, served on paper plates and cups with plastic cutlery.”

“I will start with the positives, the property is close to the strip and there is a shuttle stop right outside, which makes it easier to get to the strip and any other stops within Gatlinburg or Pigeon Forge area. Now the negatives, the manager on duty (who is usually there in the morning), is very rude and not helpful at all. Being in hospitality, she does not have a basic courtesy to take to someone who is a retiree and an aged person. Don’t try to even ask them for a different room, because...

“Great service and nice clean rooms. We would stay in the exact place again when we go again.”

“You will be charged to park your car in their lot of the hotel The toilets are very low to the ground The showers have one door meaning very little water pressure The chairs in the room are not comfortable to set in”

“The location of the property is solid. The front desk employees were very friendly and helpful. They have been renovating and our room was clean and comfortable. The pool area is nice, however there was a lot of debris in the pool. There were big chunks of white material that was blowing out of something that looked like a chimney. It was landing all around and in the pool. I would also add that if you have small children, you should bring life jackets. The pool is very deep overall, 3ft to...

“Last minute decision to meet our kids in Gatlinburg and I found this place with great reviews! It exceeded our expectations and we will certainly be back!”