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Recensioner av Sumner Motor Inn

2 out of 5
Sumner Motor Inn
15506 Main St E, Sumner, WA

Recensioner

6,4
10 - Fantastiskt i betyg. 38 av 255 recensioner" "
8 - Bra i betyg. 71 av 255 recensioner" "
6 - Okej i betyg. 65 av 255 recensioner" "
4 - Dåligt i betyg. 43 av 255 recensioner" "
2 - Väldigt dåligt i betyg. 38 av 255 recensioner" "

6,6/10

Renlighet

7,4/10

Personal och service

5,8/10

Bekvämligheter

5,8/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

6/10 Okej

Vickie

Gillade: Personal och service
Bodde här 3 nätter i april 2024
Svar från Management 16 maj 2024
Thank you

4/10 Dåligt

Adam

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Management 28 apr. 2024
Sorry you did not enjoy your stay. Please indicate what issues you were having while you stayed. Thank you

6/10 Okej

tammy

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I called front office saying my hot water wasnt working. Her response, im not sure what to do, try in a couple hours. I usually enjoy my stay here as i do often. But when i cant take a shower when id like makes it a problem.
Bodde här 2 nätter i mars 2024
Svar från Management 27 mars 2024
Sorry for your experience at our motel. Front desk should of offered to reach owner or move you to another room.

10/10 Fantastiskt

Akshaf

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i januari 2024

8/10 Bra

Deborah

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mostly positive
Nice people mostly clean room. Stuff on wall by light switch for bathroom sink area. Great shower. Quiet. Over priced for the amenities or perks available. I like hard mattresses but not everyone does. And not for a longer than 3 day stay.
Bodde här 2 nätter i februari 2024
Svar från Management 27 mars 2024
Thank you for your review

8/10 Bra

Miranda

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Can’t ask for too much for the price. We stayed a night when visiting family nearby so just picked the most economical option. The room was clean but super dated, staff was super nice. Walls were paper thin though so I kept waking up when people upstairs were walking around and when people are leaving in the morning (we were on the first floor). Something kept making noise at night as well, may be the water heater or the heater, again it’s just dated infrastructure. Water was warm and the heater worked well. It was a nice little spot if you want inexpensive options.
Bodde här 1 natt i december 2023
Svar från Management 27 mars 2024
Thank you for your review.

8/10 Bra

Aurelia

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Management 2 dec. 2023
Thank you

10/10 Fantastiskt

David

Bodde här 1 natt i november 2023
Svar från Management 2 dec. 2023
Thank you

10/10 Fantastiskt

TIM

Reste i grupp, Affärsresenär
Gillade: Renlighet och personal och service
Cheap,easy check in
Bodde här 1 natt i november 2023
Svar från Management 4 nov. 2023
Thank you. We look forward to your next stay.

8/10 Bra

Noreen

Was great for what we needed
Bodde här 1 natt i september 2023
Svar från Management 11 okt. 2023
Thank you. Look forward to your next stay.

6/10 Okej

Brian

Reste i grupp
Gillade: Personal och service
PROS **Front Desk catered to our check-in and room needs in a timely manner despite working by herself **Rooms are cleans **Got a 3 Queen Bed Room, something i don’t see often **Lots of dining area nearby within walking distance CONS **Rooms are starting to show their age particularly the washroom/ shower room
Bodde här 1 natt i september 2023
Svar från Management 13 sep. 2023
Thank you for you review. We are in the process of remodeling and updating rooms.

4/10 Dåligt

Robert

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Overall this room and property was run down. The room had no closet or even a place to hang close. The bed was worn out. There were sketchy people hangin out around the room for hours after dark. For the price of $130, the room was not worth the cost. Would not stay here again.
Bodde här 1 natt i augusti 2023
Svar från Management 13 sep. 2023
Thank you for your review. We are in the process of remodeling the rooms. Hanging racks and hangers just came in, and being hung in all rooms. Not sure what sketchy people hanging around. We have camera all over property, and unless you have a room here, we have people leave property.

2/10 Väldigt dåligt

Takako

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från Management 23 aug. 2023
Thank you

4/10 Dåligt

Roxanne

Affärsresenär
Gillade: Personal och service
Gillade inte: Bekvämligheter
Fulltime occupants for most of what I saw.. a bit creepy.
Bodde här 1 natt i augusti 2023
Svar från Management 23 aug. 2023
We do have guests that extend their stay with our motel, like many motels for workers that come in to do work in the area.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Nice room
The room was as clean and spacious. Renovated recently. Could use a couple of towel bars. There was no coffee. Wifi worked well except for first morning. Good restaurants nearby. Check in clerk was friendly and helpful. Clerk on second night was rude. Plenty of electrical outlets and light. Sink stopper needs to be reconnected. Bed pretty good. I would come back. Price reasonable.
Bodde här 1 natt i augusti 2023
Svar från Management 13 aug. 2023
The towels are located in the vanity area. Our coffee is located in the lobby for guests. All of our staff is professional and helpful with our guests. We are still in the process of updating to new vanities and other furniture for the rooms.

2/10 Väldigt dåligt

trinette

Gillade inte: Renlighet och boendets skick och faciliteter
Broken tile in the bathroom. The only way to shut the bathroom door was to lift the toilet seat because someone didn't measure right putting in the toilet. You have to push on the front door in order to use the dead bolt and when you leave you need to pull on the front door to have it close.
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Roberta

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i juli 2023
Svar från Management 13 aug. 2023
Thank you so much for your review. I will let the stay know.

8/10 Bra

Brenda

Bodde här 1 natt i juli 2023
Svar från Management 2 aug. 2023
Thank you for your review. We look forward to your next stay with us.

8/10 Bra

Stanley

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter
Our room had no place to hang clothes, but it was clean.
Bodde här 1 natt i juli 2023
Svar från Management 2 aug. 2023
Thank you for your review. We have the rack to hang, but we are still waiting for the hangers to come in. Sorry for the inconvenience.

8/10 Bra

Bonnie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean and fairly quiet. Great location!
Bodde här 1 natt i juli 2023
Svar från Management 29 juli 2023
Thank you for the review. We look forward to your next stay with us.

4/10 Dåligt

sammie

Gillade inte: Renlighet och boendets skick och faciliteter
Wasn’t worth the money I paid, the flooring had big gaps between planks had a musty smell, poorly painted, not updated. The guests in the room above me were very noisy, bath towels were a joke, had trouble with the T.V.
Bodde här 3 nätter i juli 2023
Svar från Management 19 juli 2023
Thank you for your review. We will look into the issues.

8/10 Bra

robert

Gillade: Renlighet och personal och service
Bodde här 3 nätter i juli 2023
Svar från Management 23 juli 2023
Thank you for the review. Have a wonderful day!

8/10 Bra

George

Bodde här 1 natt i juli 2023
Svar från Management 13 aug. 2023
Thank you for your review. I will let the staff know.

6/10 Okej

gary l, arlington

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lumpy bed.
Bodde här 1 natt i juli 2023
Svar från Management 19 juli 2023
Can you tell us what room you stayed in, so we can address the issues. Thank you

6/10 Okej

J Ricardo

Bodde här 1 natt i juli 2023
Svar från Management 19 juli 2023
Thank you for your review.

8/10 Bra

Jeanna

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Never had a room with 3 beds before. Area was quaint, quiet, clean. Only area for improvement I can think of is if 4 people are going to check in, please have more than 3 towels. Thank you.
Bodde här 2 nätter i juni 2023
Svar från Management 2 juli 2023
Thank you for you comment. Have a wonderful day!!

6/10 Okej

Kao

Gillade: Personal och service
Easy and simple in a up and coming area. It was convenient and for what I needed and it fit the bill.
Bodde här 2 nätter i juni 2023
Svar från Management 21 juni 2023
Thank you

10/10 Fantastiskt

Janeen

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We enjoy the staff specially cheyenne neat girl
Bodde här 1 natt i juni 2023
Svar från Management 21 juni 2023
Thank you

4/10 Dåligt

Verifierad resenär

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Management 17 juni 2023
Thank you for the review. What could we do different to improve your stay with us.

4/10 Dåligt

Leon

Affärsresenär
Find a different hotel. Really.
Proverbial no tell motel. Only thing missing were the hourly rates. Check in was conducted by a very nice lady and I understand that she has no control over the overall condition of the property. The owner should be ashamed of the rate they charge for a stay. Could have done better with amenities for the same price. There was a woman "passed out" at the wheel of her vehicle in the parking lot when I left the property.
Bodde här 1 natt i juni 2023
Svar från Management 17 juni 2023
Sorry, your experience was not good. We are working hard to update rooms for a better experience with us.

6/10 Okej

Gary

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Although the check in person went out of their way to change our room from the upper level to the lower to accommodate my wife’s disability, The condition of the room was disappointing. We found crumbs in one bed, the safety latch on the door was broken and did not work.
Bodde här 1 natt i juni 2023
Svar från Management 17 juni 2023
Thank you. I will forward this review to my hiusekeeping stay. Sorry

8/10 Bra

Clayton

Reste med familjen
Gillade: Personal och service
Rooms are old and there was no where to hang clothes. But the staff was awesome and friendly and helpful.
Bodde här 1 natt i juni 2023
Svar från Management 3 juni 2023
Thank you. Yes, we ordered new clothes racks, but they are still on back order. Sorry for the inconvience.

10/10 Fantastiskt

Shane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff at the front desk was very friendly. The area was quiet and my family felt safe. There were good places to dine that were within walking distance. My family and I will be back again.
Bodde här 2 nätter i maj 2023
Svar från Management 3 juni 2023
Thank you. We look forward to your next stay with us.

2/10 Väldigt dåligt

Francisco

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från Management 21 maj 2023
Sorry you did not enjoy your stay. We would like to know what you were unsatified with at the motel. Thank you

4/10 Dåligt

Sara

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2023
Svar från Management 2 maj 2023
Thank you

2/10 Väldigt dåligt

Jeffrey

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Filthy. Broken security system on front door. Toilet had literal bugs on the seat, which was covered with a 'Sanitized for your Safety' strip. TV remote would not work, had to unplug the TV from the wall. Beds looked like the sheets had not been changed. We bought blankets and slept on top. Left before the 2nd full night of our stay. We'll never stay there again.
Bodde här 2 nätter i mars 2023
Svar från Management 1 apr. 2023
We would of gladly moved you to another room if you contacted the front desk of the issues with the room. We strip ALL BEDDING and TOWELS when cleaning our rooms, and would of checked and or replaced the remote in the room and had maintenance check TV and other issues.

4/10 Dåligt

Padme

Affärsresenär
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Their card machine wasn’t working. The window curtain was broken. Bathroom door couldn’t close. Trash on the floor. “High speed internet” was no internet. Wouldn’t hold for a minute. Their internet tv had the same problem.
Bodde här 1 natt i mars 2023
Svar från Management 1 apr. 2023
Sorry for your experience, when checking remarks, no mention was made you called front desk with your concerns, we would of gladly moved you to another room.The payment was a virtual card for your reservation, and we had credit card transaction on the day of your stay. We clean our rooms, and inspect them. We do have internet, we have 2 networks our guests can us.

10/10 Fantastiskt

Jacob

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
It’s okay for the price that is asked. The cleanliness could be better and maybe having towels for showers would be good.
Bodde här 1 natt i januari 2023
Svar från Management 2 feb. 2023
Thank you for your review. The motel provides 2 bath towels, 2 hand towels, 2 wash and a bath mat that is in the vanity area.

10/10 Fantastiskt

Sinisha

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like the location, friendliness of the staff, it was clean, air condition unit worked well. Thank you for pleasant staying. See you again in the future.
Bodde här 1 natt i december 2022
Svar från Management 22 dec. 2022
Thank you for your review. Look forward to your next stay with us.

8/10 Bra

Jonathan

Bodde här 1 natt i december 2022

10/10 Fantastiskt

Milo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Is nice
Bodde här 1 natt i november 2022
Svar från Management 30 nov. 2022
Thank you. We look forward to your next stay with us.

10/10 Fantastiskt

Milo

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Seems legit so far
Bodde här 1 natt i november 2022
Svar från Management 29 nov. 2022
*

10/10 Fantastiskt

Robert

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly and accommodating. Room with spacious and clean parking was great and even though my car was full of my belongings I was in a safe place. Great experience. Highly recommend.
Svar från Management 8 nov. 2022
Thank you for your review. Look forward to your next stay with us.

10/10 Fantastiskt

Toni

Bodde här 1 natt i oktober 2022
Svar från Cheri, General Manager 16 okt. 2022
Thank you. We look forward to your next stay !

2/10 Väldigt dåligt

Deena

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This property was run down and filthy. When you walk in the room the nasty smell is overwhelming. Would never stay there again.
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Pam

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was cheery & helped carry luggage to my room. Had a smooth, quick check-in. The room was clean, though it smelled very stale. Adequate & well-lite parking. Quick walk to mall for food & shopping; nice residential area to extend your walk.
Bodde här 2 nätter i augusti 2022
Svar från Management 24 aug. 2022
Thank you for your review. Look forward to your next stay with us.

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Adequate for our stay
Room was clean, but not the best condition. Peeling paint and the front door was not properly hung so there were gaps at the top and bottom of the door..as much as an inch at the top of the door. The staff was helpful and friendly, location was perfect for our one night trip, the room air was surprisingly stuffy and humid.
Bodde här 1 natt i augusti 2022
Svar från Management 17 aug. 2022
Hi, Thank you for your review. We are in the process of remodeling rooms. Summer time is always a busy time, so we have to do 1 room at a time until it slows back down

4/10 Dåligt

STEPHANIE

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
There was no coffee maker in the room, and the lobby (which did have a coffee maker) was closed until 9 am. There was hair in the bathroom and makeup on the pillows when I arrived. There was no "Do Not Disturb" sign for the door. Also, even though I was carrying a baby in a carrier and had to schlep all of his things to the room, they put me on the second floor. I didn't see an elevator.
Bodde här 1 natt i augusti 2022
Svar från Management 12 aug. 2022
Sorry you were not happy with the room. After reviewing your reservation, you did not ask for a ground floor. Due to short staffing, we have the lobby open at 9:00am. Front desk never received call concerning issues with the room.

6/10 Okej

Jill

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The room smelled and the WiFi didn't work. When we asked to move there were no other rooms available, but no discount was offered. We called not long after we checked it, so they had plenty of time to address our concerns, but they just "explained" the smell, like I cared why it smelled. Paid WAY TOO MUCH for one night given the situation. Will never book there again.
Bodde här 1 natt i augusti 2022

8/10 Bra

Marty

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2022