Hotell i Sungai Rokam

“Room very clean. Good service and spacious room.We very happy .See you again. We Highly recommend this hotel .Thank you .”

“Ok la..hotel baru, barangan baru. agak selesa. Mungkin lokasi dan persekitaran hotel yg tak best. Keadaan bilik, terbaik juga.”

“Very comfortable clean room and friendly staffs.”

“Toilet need repair ,no fresh air ”

“1층 숙소 정원이 아담하고 아주 이쁘네요”

“at the check in , 1. reception unable to find my booking . it take her a while to find it. only has one staff attending to one big grp check in Hotel room 1. House cleaning - checked in with room no towel n toilet roll. 2. Internet connection - not working at all despite inform the reception 3. Aircon started to leaked at 2nd night ( room 110) ”

“Clean room, comfortable air-con and bed, nice shower. Corridors looked very run down.”

“The room is clean and their staff were very helpful, e.g find a room near to lift lobby when they found out my mum has mobility issues. Special mention to the malay male staff who is on morning shift during our stay.”

“Need to refinish ”

“The place that I stay it's like never been clean before guest come in, it's full of dust and sand even on the bed. The curtain at the porch very dirty and a little smelly and also please put roof at the toliet it's very uncomfortable when rain and u want take a poop for a while but u are drenched because of the rain like it is in the middle of the night and it's very cold. Otherwise all okay just the room it's a little bit uncomfortable for me, yes on the day we likely not in the room much. But...

“First room we were given the beds were unmade and there was still trash in the garbage bin. The bathroom had cockroaches in it and it wasn't given a clean vibe at all. We were then given a different room. However this room was having mold on the walls, as well as a smell of mold. We then left the hotel cancelling our stay, and the manager said if wishing for a refund go through Expedia through which I did, however management decided not to refund the situation and time we had wasted, and instead...