When I booked a hotel for my stay in Noosa it was important for me to have wifi because I needed to work, so I booked one that I thought looked nice and had free unlimited wifi. I also wrote a special request to the hotel when I booked that I needed to have good wifi connection. Upon arrival I'm being told that the wifi is in fact not free, 500MB is all that is included for our whole stay (we were two people staying for 5 days!!!). When I comment on this the receptionist doesn't really seem to care and she asks me to wait for the manager before I can check in to talk about the wifi issue?? I'm trying to point out to her that this isn't any information that you give the guests before booking and that they should just offer me what I have been promised, but no. When we get our room there is zero connection in the room, in fact you can't even connect to the network. I'm asking the staff to fix this about 3 times and they "try" (not really) but nothing happens. I ended up using my whole data instead (which wasn't that easy because there was actually almost no signal with the phone network either). This is just very bad management. Hotel room was pretty old, not as good as the pictures showed.