Hotell nära Surat Diamond Bourse

“The hotel was closed and it is nothing like what is shown in the pictures ”

“The room was clean and comfortable. Room services were amazing from laudry to taking our luggage up to room and down to reception. We were part of a wedding party so had 5 rooms and we all thr best experience which as you can imagine can be a problem but lords was amazing. We stayed for 2 nights and moved to a villa somewhere else and came back as the villa was terrible Thanks to all the staff ”

“In catering to and expecting international travelers, I would expect a hotel to have electric points adaptable for US plugs. Only certain rooms have it, many others don't. The sizes of the rooms are very small, a queen deluxe room barely has space for 2 persons to keep their bags and squeeze around. There was leakage in many parts of the hotel, including rooms. An ironing board provided by the hotel had a cover sheet which bled color. On using a steam iron for a white shirt, it had severe color...

“Office complex converted to hotel. It's not a four star property. It's a 2 star cateogory. Purely misleading on the web portals. ”

“Arrived at the hotel and reception said they had no bookings. Even that I booked and paid 10 days before. They had no empty rooms, so had to find another hotel. Luckily hotels.com was fast to refund my money. But was glad, hotel looked nothing like the pictures, it looked really run down and dirty.”

“Not so good property and they have worst breakfast also surrounding is really terrible 24hrs noise of buses if you are spending this much money don’t waste your money over here ”

“Room not properly clean, mosquito were there, couldn't able to sleep properly. Bathroom fittings were bad condition, room telephone not working for calling reception, I had to call their Landline from my phone again and again, staff was not cooperative, not going to stay here again even if provided for free. ”

“Rude staff. Booked the room with breakfast and they never gave me breakfast. When i asked them they said the chef is not here sorry!”

“Taken extra charges 😔”

“Nice big room. Really nice powerful shower”

“Pricing is like a 5* hotel yet the facilities and service nowhere like it. It’s pricing should be 10-20% of what they are asking. Wouldn’t even provide hand towels. ”

“Do not stay here. The hotel smells bad and is very dirty. My room had piss left on the toilet and a used condom under the bed. When I complained and asked the staff to clean it they refused and continued playing PUBG on their phones. I left after 1 night dispiting having paid for 3 nights. Could not get my money refunded for the rest of the nights despite the terrible conditions of the room. Very unprofessional place. ”