Andelslägenheter i Suwakyo-promenaden

“スタッフ対応が良かった”

“煎餅布団に隙間風の部屋、煩い宿泊者… 全く眠れませんでした。”

“The greatest retreat from the hectic streets of Tokyo, Osaka and Kyoto. After all those cities we came to this hotel in Minakami and never wanted to leave. We had the best time here. The people working at this hotel were always attentive and ready to help us with more than we could ask for and we hope to be back soon.”

“施設はそれなりに経年劣化している部分はありますが、水回りにはちゃんと手を入れているし、掃除もきちんとしているのであまり古さは気になりませんでした。 朝晩のブュッフェ形式の食事はとても美味しくお刺身やイクラが沢山食べれて大満足でした。 お風呂はやや熱くとても良い温泉でした。GWでも料金がかなりリーズナブルだったのでとても満足しています。また利用したいと思いました。”

“Loved this hotel. Was next to the ski slopes. Staff was friendly and the spa was incredible!! ”

“客室も大浴場も広くて綺麗でした”

“Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations....

“We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

“It is ski resort so unless skiing no activity to do.”

“朝食が無かったのが残念でした。後はきれいでした。”