Lägenheter i Suwakyo-promenaden

“客室も大浴場も広くて綺麗でした”

“食事がおいしいです”

“煎餅布団に隙間風の部屋、煩い宿泊者… 全く眠れませんでした。”

“四万温泉の奥に位置する旅館なので周りはとても静か。 食事が美味しく、目でも楽しませてくれてとても満足しました。 部屋に露天風呂があり、気軽に入る事もできゆっくり過ごすことができました。”

“Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations....

“The greatest retreat from the hectic streets of Tokyo, Osaka and Kyoto. After all those cities we came to this hotel in Minakami and never wanted to leave. We had the best time here. The people working at this hotel were always attentive and ready to help us with more than we could ask for and we hope to be back soon.”

“スタッフ対応が良かった”

“フロントの対応が素晴らしく気持ちよく宿泊できました。”

“We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...