Pensionat i Sway

“Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

“Great location and very good price. We stayed after a concert. So literally just slept there. Good that some parking was available too. V basic room but clean & airy. Tea and coffee facilities were good. No towels for bathroom or hand soap so that was abit of a shame. We got a little confused by the digital door key pads but the staff were v helpful and showed us how to use. Comfy beds and somewhere to rest before heading back off. Not the usual guest house or B&B set up but was clean, good...

“First of all, there was no staff or anyone to welcome you. We reserved a room with a private bath, and when we arrived we had been assigned a different room with no private bathroom. The shared bathroom available was filthy and the linoleum was coming off the floor. The bedroom was dirty as well and the beds were like cots, horrible mattresses. We tried to reach property owner with no avail. They never responded to any of our inquiries. Within 15 mins, we booked a room at local hotel and left...

“This was very budget but the price reflects that. Good vfm. Only problem was landing light not working and the bathroom light also not working. ”

“There is nothing to like about this property. They had no knowledge of my booking through Expedia when I ran to check but then subsequently told me that the room was still available and they booked the room directly for me. I heard nothing from them prior to my arrival regarding key code entry to the property and to the room. Having been informed the day before my arrival that they were open on the Saturday (the day of my arrival), when I phoned I got a message saying the office was...

“fridge not working no cleaning during two weeks 2 towels for 18 days no trash bin no soap for dishes discusting bed seeing plastic all around No response from the staff about those issues Not felt safe at all”

“Very comfortable & clean accommodation. Forgotten something, it's probably available in the room or from Wendy. Highly recommended with eateries available within half a mile and peaceful, considering its proximity to some major roads”