Resor till Swords

Had a great stay and very helpful staff in every way. Although not being able to get two duvets / covers for single bed but instead have to sleep with two giant ones for a king bed was too great. As a Swede you are used to having your own duvet/ cover

We were warmly welcomed by Merve at reception truly the highlight of our stay. Room 509 was spacious and modern, which we appreciated. Unfortunately, the sink hadn’t been cleaned, and our room was placed directly across from the ice machine - which woke our 6-month-old multiple times during the night. Surprisingly, the room only had outdated USB2 charging ports, which didn’t work for our devices. When we asked for an adapter, we were told we had to come down and buy one for €7, even after explaining we had a toddler asleep in the room. The lack of basic service and flexibility really let the experience down. We won’t be recommending this hotel to others expecting attentive or guest-oriented hospitality.