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Recensioner av Holiday Inn & Suites Sydney Bondi Junction, an IHG Hotel

3.5 out of 5
Holiday Inn & Suites Sydney Bondi Junction, an IHG Hotel
28 Spring Street, Bondi Junction, -, Bondi Junction, NSW

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 53 av 113 recensioner" "
8 - Bra i betyg. 37 av 113 recensioner" "
6 - Okej i betyg. 16 av 113 recensioner" "
4 - Dåligt i betyg. 4 av 113 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 113 recensioner" "

8,6/10

Renlighet

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Felicity

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We didn’t spend a lot of time in the room, but it was close to shops and food outlets and close to where we were going for our event. Nothing remarkable about the accomodation or the location.
Bodde här 2 nätter i mars 2024
Svar från Simon 26 mars 2024
Dear Felicity, Thank you for your review. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

8/10 Bra

Cassandra

Reste med familjen
Gillade: Renlighet
Good hotel for a quick stay for sports and close enough by Uber to Bondi beach, they did put someone else in our room however were great at rectifying this, even got a bottle of bubbles and free coffees to make up for the inconvenience, staff communication was great
Bodde här 1 natt i mars 2024
Svar från Simon 19 mars 2024
Dear Cassandra, thankyou for your review. Sorry again for our mistake. I am glad you enjoyed your time with us! We hope to see you again soon. Kind regards,Simon AndersonHotel Manager

8/10 Bra

Phil

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Clean rooms, friendly staff and great location. Lifts required some minor work.
Bodde här 10 nätter i mars 2024
Svar från Simon 19 mars 2024
Dear Phil, Thankyou for your review. I am glad you enjoyed your time with us! We hope to see you again soon. Kind regards,Simon AndersonHotel Manager

4/10 Dåligt

Bud

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Smoking by neighbours on the deck meant had to keep windows closed. Lamps broken in the room
Bodde här 4 nätter i februari 2024
Svar från Simon 28 feb. 2024
Dear Bud, Thank you for your review. I am sorry hear about the issues you experienced during your stay. We hope to welcome you back to show this is not the usual experience.Kind regards,Simon AndersonHotel Manager

10/10 Fantastiskt

Difan

Gillade: Renlighet
Bodde här 8 nätter i februari 2024
Svar från Simon 20 feb. 2024
Dear Difan, Thank you for your rating. I am glad you enjoyed your time with us. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

8/10 Bra

Mary Ann

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Nice location, clean
Bodde här 4 nätter i februari 2024
Svar från Simon 17 feb. 2024
Dear Mary Ann, Thankyou for your review. I am glad you enjoyed your stay with us! We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Fantastiskt

Yadi

Gillade: Renlighet och boendets skick och faciliteter
World Class Customer Service.
Bodde här 1 natt i januari 2024
Svar från Simon 30 jan. 2024
Dear Yadi, Thank you for your review. I know the team will be delighted to here your comments. We hope to see you again soon. Kind regards,Simon AndersonHotel Manager

6/10 Okej

Asha

Gillade inte: Bekvämligheter
I honestly was disappointed that I wasn’t able to cancel my reservation with the property after finding the room dismal. It was dated and felt like I wasn’t really on vacation. The cleaning staff was excellent and super friendly and the area was convenient for public transportation. I checked into another hotel right by bondi beach my last day in Sydney and felt a world of difference. Paying and additional $100 really does make you feel so much better
Bodde här 4 nätter i januari 2024
Svar från Simon 24 jan. 2024
Dear Asha, Thank you for taking the time to tell us about your experience at the Holiday Inn Bondi Junction. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am glad you enjoyed the staff and location.Kind regards,Simon AndersonHotel Manager

8/10 Bra

Addy

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Simon 21 jan. 2024
Dear Addy, Thankyou for your rating. I am glad you enjoyed your stay. We hope to see you again soon.Kind regards,Simon AndersonHotel Manager

8/10 Bra

Daniel

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från Simon 19 jan. 2024
Dear Daniel, Thank you for your review, I am glad you enjoyed your time with us! We hope to see you again soon! Kind regards,Simon AndersonHotel Manager

8/10 Bra

Roxanne

The room had a strong odour of smoke and the outside lights came through curtains all night , kitchen area is great but needs a deep clean to get rid of all the grime in cracks etc
Bodde här 1 natt i januari 2024
Svar från Simon 19 jan. 2024
Dear Roxanne, I sincerely apologise for the issue you experienced during your stay, I will have our Housekeeping investigate to ensure its not repeated. Thank you for your constructive feedback.Kind regards,Simon AndersonHotel Manager

10/10 Fantastiskt

Oliver

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 12 nätter i januari 2024
Svar från Simon 19 jan. 2024
Dear Oliver, Thank you for your review, I am glad you enjoyed your time with us! We hope to see you again soon! Kind regards,Simon AndersonHotel Manager

10/10 Fantastiskt

Mark

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Nice spot for our overnight stay, close to the things we planned to do and a clean modern room with good amenities
Bodde här 1 natt i januari 2024
Svar från Simon 19 jan. 2024
Dear Mark, Thank you for your review, I am glad you enjoyed your time with us! We hope to see you again soon! Kind regards,Simon AndersonHotel Manager

10/10 Fantastiskt

Lindsay

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 10 nätter i januari 2024
Svar från Simon 21 jan. 2024
Dear Lindsay, Thankyou for your rating. I am glad you enjoyed your stay. We hope to see you again soon.Kind regards,Simon AndersonHotel Manager

10/10 Fantastiskt

ZANG

Bodde här 1 natt i januari 2024
Svar från Simon 12 jan. 2024
Dear Zang, Thank you for your review. I am glad you enjoyed your stay with us! We hope to see you again soon!Kind regards,Simon Anderson

8/10 Bra

Tierney

Bodde här 11 nätter i december 2023
Svar från Simon 12 jan. 2024
Dear Tierney, Thank you for your review. I am glad you enjoyed your stay with us! We hope to see you again soon!Kind regards,Simon Anderson

8/10 Bra

Pam

Gillade: Renlighet och rummets bekvämlighet
Good location & room
Good location for Allianz and Bondi Good sized room. Some traffic noise on our side of the building. Bus stop right outside was convenient. Room not serviced everyday.
Bodde här 3 nätter i december 2023
Svar från Simon 4 jan. 2024
Dear Pam, Thank you for your review. I am sorry your room was not serviced everyday. I will follow up with our housekeeping team. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Fantastiskt

Lucas

Bodde här 3 nätter i december 2023
Svar från Simon 27 dec. 2023
Dear Lucas, Thank you for your review. I am glad you enjoyed your time with us! We hope to see you again soon!Kind regardsSimon AndersonHotel Manager

8/10 Bra

Blair

Gillade: Renlighet och boendets skick och faciliteter
Nice quiet hotel very close to trains and buses
Bodde här 1 natt i december 2023
Svar från Simon 27 dec. 2023
Dear Blair, Thank you for your review. I am glad you enjoyed your time with us! We hope to see you again soon!Kind regardsSimon AndersonHotel Manager

10/10 Fantastiskt

Primi

Bodde här 3 nätter i december 2023
Svar från Simon 4 jan. 2024
Dear Primi, Thank you for your review. I am glad you enjoyed your stay with us. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Fantastiskt

Bjarne

Bodde här 12 nätter i november 2023
Svar från Simon 7 dec. 2023
Dear Bjarne,Thank you for your review. I am glad you enjoyed your time with us. We hope to see you again soon.Regards,Simon AndersonHotel Manager

8/10 Bra

Vicki

Gillade: Renlighet och bekvämligheter
Central location to shops trains and buses
Bodde här 3 nätter i november 2023
Svar från Simon 6 dec. 2023
Dear Vicki,Thankyou for your review. I am glad you enjoyed your time with us! We hope to see you again soon.Kind regards,Simon AndersonHotel Manager

10/10 Fantastiskt

Emerson

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Simon 6 dec. 2023
Dear Emerson,Thankyou for your review. I am glad you enjoyed your time with us! We hope to see you again soon.Kind regards,Simon AndersonHotel Manager

10/10 Fantastiskt

Felolina Rose

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i november 2023
Svar från Simon 6 dec. 2023
Dear Felolina,Thankyou for your review. I am glad you enjoyed your time with us! We hope to see you again soon.Kind regards,Simon AndersonHotel Manager

10/10 Fantastiskt

Craig

Gillade: Renlighet och boendets skick och faciliteter
The staff are always very accommodating. Clean rooms and excellent location
Bodde här 2 nätter i november 2023
Svar från Aldana 29 nov. 2023
Hello Craigthank you so much for your feedback,It makes us really happy to know you had a lovely stay with usSee you next time!Holiday Inn Bondi Junction

4/10 Dåligt

Graeme

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I used to live in the area, nice to look around again. Booking in was very poor. Dropped our luggage at 12.15 and completed our paper work, we were assured everything was ok and we went shopping. On our return at 3.15 we went to our room it was still being cleaned so we were moved to another room on a different floor. This mucking around was a big inconvenience as we had to be at a function by 5.00. They originally wanted us to wait till the cleaning was completed. NOT VERY PROFESSIONAL.
Bodde här 1 natt i november 2023
Svar från Simon 29 nov. 2023
Dear Graeme, Thank you for taking the time to share your feedback.I was truly disheartened to read your review and want to apologize for not meeting your expectations. Please know that we take all guest feedback very seriously and will be reviewing the details with staff to ensure we do better next time.If you’re willing to give us another shot when you’re back in town, please reach out directly as I would love to personally oversee your stay.Sincerely,Simon AndersonHotel Manager

4/10 Dåligt

Joseph

Reste med sin partner
Gillade inte: Renlighet
As soon as I arrived to check in there were three staff members at the service desk and not one employee f them had greeted myself upon arrival. Not even a welcome. My room was on level 4 to where this Hotel has a permanent resident living there. The outdoor coming from her room was absolutely disgusting. The whole level smelt terrible. And that resident kept her door open all day and night. Upon my checkout, I explained to the staff member about the situation and she was completely not in interested in hearing my concerns. This is one place I will never consider staying at again. Bad experience
Bodde här 1 natt i november 2023
Svar från Simon 28 nov. 2023
Dear Joseph, I am truly sorry that we weren’t able to provide you with a great experience during your last stay with us.However, your feedback will be shared with staff to ensure we continue to improve. If you are willing to give us another chance, I would love to show you the hospitality that we are known for.Please let me know when you return and I’ll ensure you have a great stay.Sincerely,Simon AndersonHotel Manager

10/10 Fantastiskt

Matt

Gillade: Renlighet och boendets skick och faciliteter
Great experience
Bodde här 1 natt i november 2023
Svar från Simon 28 nov. 2023
Dear Matt, Thank you for your review. I am glad you enjoyed your time with us! We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

8/10 Bra

Brendan

Gillade: Renlighet och boendets skick och faciliteter
Fair value
Bodde här 2 nätter i november 2023
Svar från Simon 28 nov. 2023
Dear Brendan, Thank you for your review. I am glad you enjoyed your time with us! We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

2/10 Väldigt dåligt

Elena

Bodde här 5 nätter i november 2023
Svar från Simon 10 dec. 2023
Dear Elena,I am truly sorry that we weren’t able to provide you with a great experience during your last stay with us.However, your feedback will be shared with staff to ensure we continue to improve. If you are willing to give us another chance, I would love to show you the hospitality that we are known for.Please let me know when you return and I’ll ensure you have a great stay.Sincerely,Simon AndersonHotel Manager

10/10 Fantastiskt

Wood Ling

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Simon 16 nov. 2023
Dear Wood Ling, Thank you for your review. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Fantastiskt

Jack, Gold Coast

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Reasonably priced friendly staff great location to shops and transport…
Bodde här 2 nätter i november 2023
Svar från Simon 14 nov. 2023
Dear Jack,Thank you for your review. We hope to see you again soon!Kind regards,Simon Anderson

8/10 Bra

Michael

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Simon 3 nov. 2023
Dear Michael,Thank you for your review! We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Fantastiskt

Bernadette

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i oktober 2023
Svar från Simon 2 nov. 2023
Dear Bernadette, Thank you for your review. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

8/10 Bra

John

Reste med familjen, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nice clean quiet room staff friendly and helpful. Great to be near good public transport
Bodde här 1 natt i oktober 2023
Svar från Simon 2 nov. 2023
Dear John, Thank you for your review. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Fantastiskt

JOSEPHINE

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Overall very good
Bodde här 2 nätter i oktober 2023
Svar från Simon 5 okt. 2023
Dear Josephine, Thank you for your review. I am glad you enjoyed your time with us! We hope to see you again soon!Kind regards,Simon Anderson

10/10 Fantastiskt

Clayton

Gillade: Renlighet och boendets skick och faciliteter
Easy and friendly reception check in. Close to shops and good range of eating options near by. Room clean and well designed.
Bodde här 1 natt i oktober 2023
Svar från Simon 6 okt. 2023
Dear Clayton, Thank you for your review. I am Glad you enjoyed your time with us! We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Fantastiskt

Sheryl

Reste med familjen
Gillade: Boendets skick och faciliteter
Fast and easy check in with friendly receptionist. Excellent location.
Bodde här 1 natt i september 2023
Svar från Aldana 25 sep. 2023
Hello there,thank you so much for your nice reviewIt makes us really happy to know you've enjoyed your stay with usSee you next time!Holiday Inn Bondi Junction team

8/10 Bra

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Convenient location and very quiet, given how close it is to shops and transport. Room was spacious and kitchenette facilities adequate.
Bodde här 2 nätter i september 2023
Svar från Simon 22 sep. 2023
Thank you for your review. We hope to see you again soon!Kind regardsSimon AndersonHotel Manager

6/10 Okej

Caroline

Bodde här 1 natt i augusti 2023
Svar från Simon 25 aug. 2023
Dear CarolineThank you for your rating, We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Fantastiskt

Norman

Bodde här 2 nätter i augusti 2023
Svar från Simon 21 aug. 2023
Dear Norman, Thank you for sharing your experience and we hope your next visit will be as pleasant as your last. Sincerely, Simon Anderson, Hotel Manager.

10/10 Fantastiskt

Norman

Bodde här 2 nätter i augusti 2023
Svar från Aldana 17 aug. 2023
Thank you so much for your feedbackIt make us happy to know you enjoyed your stay at a maximumThank youHoliday Inn team

10/10 Fantastiskt

Phillip

Gillade: Bekvämligheter
Location, clean and courteous.
Bodde här 2 nätter i augusti 2023
Svar från Reservation 13 aug. 2023
Dear Phillip, Thank you for your review. We hope to see you again soon!kind regards,Simon Anderson

10/10 Fantastiskt

Debra

Gillade: Renlighet och boendets skick och faciliteter
Good place for short stay. Great location
Bodde här 1 natt i augusti 2023
Svar från Aldana 11 aug. 2023
Thank you so much for your feedback,it makes us really happy to know you had a great staywe hope to see you back soon!Holiday Inn reception

10/10 Fantastiskt

Darren

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The staff were very helpful and allowed early check in as i had just returned from Europe and was very jet lagged.
Bodde här 1 natt i augusti 2023
Svar från Simon 10 aug. 2023
Dear Darren, Thank you for your review, I am glad we could assist with your jet lag recovery. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Fantastiskt

Sheila

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was convenient for a meeting I needed to attend
Bodde här 2 nätter i augusti 2023
Svar från Simon 7 aug. 2023
Dear Sheila, Thankyou for your review! I am glad you enjoyed your stay with us! We hope to see you again soon.Kind regards,Simon AndersonHotel Manager

8/10 Bra

Olivia

Bodde här 1 natt i juli 2023
Svar från Simon 25 aug. 2023
Dear OliviaThank you for your rating, We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

4/10 Dåligt

Tim

Gillade: Renlighet och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Could not see street signage even when following phone map Walked for half an hour in the dark around the area no stand out sign. The door lock would not open after going back down to desk Twice with luggage in tow. The man at desk had to go up and see for himself to keep working card keys till tyre was a response. Hence I only left the room once there after to go! No bottled water in room, drink tap water or boil it.
Bodde här 1 natt i juli 2023
Svar från Aldana 1 aug. 2023
Hlelo Tim,It is so unfortunate to read you have not enjoyed your stay with us. We really appreciate you leave this feedback and we will take it to improve our service in the future, hope you can give us a second opportunity to make it upKind regardsHoliday Inn Bondi Junction

6/10 Okej

Joanne

Thanks ok
Bodde här 1 natt i juli 2023
Svar från Simon 31 juli 2023
Dear Joanne, Thank you for your rating. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager

10/10 Fantastiskt

Liane

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I was happy with my room, bed was comfortable. The area around the property is commercial but it is only two blocks from the major shopping centre and transport interchange. The plug in the bathroom sink was blocked, which I reported at checkout. I have the same plug at home and know how easy that can happen. Good toiletries in the room and additional emergency items were listed that could be obtained from front desk, complimentary. I would stay there again.
Bodde här 1 natt i juli 2023
Svar från Simon 20 juli 2023
Dear Liane Thank you for your review. I am glad you enjoyed your stay with us. We hope to see you again soon!Kind regards,Simon AndersonHotel Manager