Exteriör

Recensioner av Hotel Indigo Sydney Potts Point, an IHG Hotel

5 out of 5
Hotel Indigo Sydney Potts Point, an IHG Hotel
2-14 Kings Cross Road, Potts Point, NSW

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 414 av 666 recensioner" "
8 - Bra i betyg. 184 av 666 recensioner" "
6 - Okej i betyg. 35 av 666 recensioner" "
4 - Dåligt i betyg. 17 av 666 recensioner" "
2 - Väldigt dåligt i betyg. 16 av 666 recensioner" "

9,2/10

Renlighet

9,4/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Malin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i januari 2020
Svar från Caitlin 31 jan. 2020
Dear Malin, Thanks so much for your score! I am glad to see you enjoyed your stay with us and we look forward to seeing you again! Warm regards, Caitlin Welch Front Office Manager

10/10 Fantastiskt

Mari

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Modernt hotell
Modernt hotell som passade oss perfekt
Bodde här 4 nätter i december 2018
Svar från Cesar - Front Desk 28 dec. 2018
Good evening Mari, Thank you for choosing to stay at Larmont Sydney. We hope you enjoyed your time with us and we are looking forward to welcoming you back! Warm regards, Cesar - Front Desk.

10/10 Fantastiskt

Oliver

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2018
Svar från Kenza 30 juli 2018
Dear Oliver, Thank you so much for staying with us and for posting your review. We are so pleased that you enjoyed your visit so much. Please come back and see us again soon. Warm Regards, Kenza Sebti Executive Assistant Manager

10/10 Fantastiskt

Andreas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i februari 2018
Svar från Maria 17 feb. 2018
Thanks for your feedback. Hope to see you soon!

8/10 Bra

Tatjana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2018
Svar från Kenza 7 feb. 2018
Dear Tatjana, Thank you for your review. We hope that you enjoyed staying with us and will think of us when you are returning to Sydney. Warm Regards, Kenza Sebti Executive Assistant Manager

10/10 Fantastiskt

deborah

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very accommodating and friendly staff. Easy access to trains; wonderful neighborhood restaurants. Potts Point has some sketchy spots but I never felt unsafe. I would return to stay at the indigo again
Bodde här 2 nätter i mars 2024
Svar från Shannon 16 mars 2024
Hi Deborah! I am so glad to hear you enjoyed your stay with us and you were able to enjoy everything our neighborhood has to offer. We look forward to welcoming you back soon! Warm regards, Shannon shannon.jenkins@proinvesthotels.com

2/10 Väldigt dåligt

DAMIEN

Reste i grupp
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Below average!
It’s just not worth the money they charge.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Jessica

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great overall experience
Bodde här 1 natt i februari 2024

6/10 Okej

Jo-Anne

Gillade: Renlighet och personal och service
The room was clean but average. No great tv options like Netflix. No pool, spa etc but has a gym. I think for the price there are better options in the area. Location is good.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Benjamin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Shannon 18 feb. 2024
Hi Benjamin, Thank you for your positive feedback after your stay. I am very glad to see you enjoyed your stay! I look forward to welcoming you back to the neighborhood soon!

10/10 Fantastiskt

Sally

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a groovy hotel that has been done up in keeping with the location of Kings Cross. It is not a 5 star hotel and I don't think that's what they're trying to be but it has a very nice feel to it, staff are super friendly and helpful. Beds are clean and comfortable, we had a suite so plenty of space, big spacious bathroom. Great location to explore all the cool eateries, cafes and bars in Potts Point, a lovely walk to the city and Botanical Gardens, Woolloomoloo etc. We are Sydney residents just having a weekend in the city and it was perfect. The little cafe in the lobby does great coffee and an excellent bacon and egg roll. I would definitely recommend the Indigo for business or pleasure.
Bodde här 2 nätter i januari 2024
Svar från Denise 12 jan. 2024
Dear Sally,Thank you very much for taking the time to review your recent stay with us!I am delighted to read you had an enjoyable time with us and made the most of our coolest neighborhood. We look forward to welcoming you back very soon!Warmest Regards,DeniseFront Office Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i december 2023
Svar från Denise 12 jan. 2024
Dear Anonymous,Thank you very much for taking the time to review your recent stay with us!I am delighted to read you had an enjoyable time and look forward to welcoming you back soon in the coolest neighborhood!Warmest Regards,DeniseFront Office Manager

10/10 Fantastiskt

Kimberly

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff and a great location. Happily stay again.
Bodde här 2 nätter i november 2023
Svar från Denise 12 jan. 2024
Dear Kimberly,Thank you very much for taking the time to review your recent stay with us!I am delighted to read you had an enjoyable time and look forward to welcoming you back soon in the coolest neighborhood!Warmest Regards,DeniseFront Office Manager

2/10 Väldigt dåligt

Cj

I arrived & they were CLOSED, had not been informed! Pretty disappointing!
Bodde här 3 nätter i april 2023

2/10 Väldigt dåligt

Dee

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel has entered foreclosure.. Not advised by Expedia or hotel prior to arrival
Bodde här 4 nätter i mars 2023
Svar från Larmont Sydney 31 mars 2023
Hi Drew, We sent a message to your booking agent on the 7th and the 10th of March via Expedia to advise of the sudden hotel closure and offer the option to relocate to the Kimpton Margot Sydney with no additional cost. I sincerely apologise on behalf of your agent that they did not relay this information to you ahead of your trip. Nevertheless, we hope you enjoyed your stay at the upgraded 5 star hotel- it is a wonderful property!

10/10 Fantastiskt

Annette

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i februari 2023

6/10 Okej

Rakesh

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Great location, service was ok
Location is great. On hotel.com the pictures indicated I was getting a balcony but was disappointed to be told Superior rooms do not come with balcony Room was not cleaned properly but otherwise a decent place to stay
Bodde här 2 nätter i februari 2023

10/10 Fantastiskt

Nayani

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Kind staff, convenient location, easy stay.
Bodde här 8 nätter i februari 2023
Svar från Ivana- Larmont Sydney Team 23 feb. 2023
Hi Nayani,Thank you so much for taking time to leave such a positive review. We are delighted to hear you had a fantastic stay wit us.Kind regards,Ivana- Larmont Sydney Team

10/10 Fantastiskt

Anna

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Oca did a great job of making up my room. The T2 teabags and Hunter toiletries are really appreciated. I liked having a robe and slippers. The beds are as comfortable as the Four Seasons in Sydney. The hotel is really close to Kings Cross Station so a handy place to commute all over the city from. I liked having the blinds and curtains to keep the light out. The area in the foyer was really handy as a place to work from after checking out. The reception and cleaning staff were very friendly. I felt safe as a female solo traveler. I'll be back here next time I'm in Sydney.
Bodde här 3 nätter i februari 2023
Svar från Ivana- Larmont Sydney Team 23 feb. 2023
Hi Ana,It is so pleasing to hear you had a fantastic experience with all our staff and they made you feel comfortable and safe. Here at Larmont Sydney, we take pride in our teams ability in ensuring that all guests feel safe and ease when staying with us. We are so happy you enjoyed the amenities in your room and look forward to hopefully welcoming you back here in the future.Kind regards,Ivana- Larmont Sydney Team

10/10 Fantastiskt

Kara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bedding & pillows!!! Luxury! Location - very central Staff - polite & helpful. Loved our stay, thank you
Bodde här 1 natt i februari 2023
Svar från Ivana- Larmont Sydney Team 23 feb. 2023
Hi Kara,It is so great to hear you enjoyed your stay and in particular, the bedding and pillows. We are so glad our staff were so helpful throughout your stay.Kind regards,Ivana- Larmont Sydney Team

10/10 Fantastiskt

Mark, Kelowna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is perhaps the best quality hotel we have stayed in. Ever. North America $1000 night places not as good Bed pillows ultra comfortable. Shower intense. Finishing wood marble exemplenary😍
Bodde här 2 nätter i februari 2023

10/10 Fantastiskt

Joniece

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Stay
Friendly staff-great location-very SoHo-wonderful stay
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Maggie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were wonderful, couldn’t have been more helpful & accommodating
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Yoshiyuki

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
スタッフが明るく印象が良い。
Bodde här 3 nätter i februari 2023

10/10 Fantastiskt

John

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I’ve stayed here many times as it’s a very convenient location, great staff, and supe comfortable beds - I always wake up very relaxed and can make a nice pod coffee before I start my day.
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Faye De

Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Elvis

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and clean property. The staff were very helpful and friendly and made the check in/check out experience feel seamless. Would recommend to anyone considering to stay here.
Bodde här 1 natt i januari 2023

6/10 Okej

Sam

Gillade: Personal och service
Bodde här 1 natt i januari 2023

2/10 Väldigt dåligt

Kristy

Reste med husdjur
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I liked that I will never go there again

10/10 Fantastiskt

Emre

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A high-class stay! The room was very clean, the bed was super comfy, the location is great and the staff are friendly. Highly recommend!

8/10 Bra

Dale, Horsley

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Price and location excellent
Bodde här 3 nätter i januari 2023

8/10 Bra

Chan

Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Maki

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ホテルのスタッフさんが親切

6/10 Okej

Guodong

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Not worth the money
Friendly staff and good service. Location is close to train station. There is no on-prem restaurant/gym or other standard facilities you would expect. Room is OK size but the bathroom is disappointingly small. No hand held shower rose, no switch to control exhaustion fan. The curtain is stuck, and no TV set top box as the TV menu says. The bed however is very comfortable. Cleaning is problem because the dirt and hair from last night still remain on the carpet & bathroom floor. The most annoying thing is the air con noise which is like ages old machine powered on periodically. Even a motel A/C can be quieter than this. This place is good for short stay and sleep only (if don't care about the A/C noise). Nothing to enjoy at the hotel unfortunately. For the price of single night, I would get other 5 star hotels next time to be honest.
Bodde här 5 nätter i december 2022
Svar från Denise 22 jan. 2023
Dear Guodong,Thank you very much for taking the time to review your recent stay with us. I am sorry to understand your stay did not meet your expectations and I would like to deeply apologize for that.Kindly note that I am investigating on this case and will ensure to work on the improvement of all the points you have brought to my attention. All relevant departments have been informed and regular follow ups will be done from my end to ensure our maintenance and housekeeping standards are met at all times. Our guest's satisfaction and high levels of hygiene standards are our main priority; I am sorry we failed in delivering the service we are here to provide on a daily basis. Allow me to kindly invite you to contact me personally to discuss this with you further on dtarozzo@lancemore.com.au.Once again thank you for your time and I hope to hearing back from you soon.Warm Regards,Denise TarozzoFront Office Manager

10/10 Fantastiskt

Deepak

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice stay for business travellers especially. located very close to kings cross station.

10/10 Fantastiskt

Peter

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2022

8/10 Bra

Helmut

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location and overall a nice hotel.

10/10 Fantastiskt

John

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My number one selection to stay when passing through Sydney. Great central location for getting around without having to be in the CBD. Excellent facilities and staff top off this perfect choice.

8/10 Bra

Martin

Gillade: Renlighet och personal och service
Decent location but some minor maintenance issues
Hotel was in a pretty good location, not centr but then not too far from the harbour area. Generally the hotel was clean and tidy but lacked a bit of maintenance with some minor issues with the room.
Bodde här 3 nätter i december 2022
Svar från Denise Tarozzo - Front Office Manager 26 dec. 2022
Dear Martin,Thank you very much for taking the time to review your recent stay with us.I am glad to hear you had an enjoyable time and enjoyed our location: Potts Point is a real gem!Sorry to read you experienced some minor maintenance issues in the room, I will ensure the feedback is passed to the relevant department for investigation.Once again thank you for your time and we look forward welcoming you back soon!Warm Regard,Denise TarozzoFront Office Manager

8/10 Bra

Gregory

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
It was a good property in a convenient location

8/10 Bra

David

Bodde här 1 natt i december 2022

10/10 Fantastiskt

Gareth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place!
Large clean room with friendly staff, what more could you need?
Bodde här 4 nätter i november 2022

8/10 Bra

peter

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2022

2/10 Väldigt dåligt

Cees

Reste i grupp
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Midnight noise which felt very unsafe and went on for hours . No security nor manager on site . Lots of items broken in the room ( phone , door to bathroom ) . The place looked run down and does not reflect the premium price . The only up is the lovely cafe Frankie’s opposite the place…
Bodde här 2 nätter i december 2022

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love staying here - great staff and so convenient to transport & dining.

6/10 Okej

Corey, DARLINGHURST

Affärsresenär, Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
The hotel itself was very pleasant but they didn’t honour the food and beverage credit. We were unimpressed by the attitude of the front desk when we asked how we could use this credit; they didn’t know and they simply didn’t care.

8/10 Bra

Danny

Affärsresenär
Gillade: Rummets bekvämlighet
Bodde här 3 nätter i oktober 2022

2/10 Väldigt dåligt

Ekaterina

Bodde här 2 nätter i november 2022

8/10 Bra

Hilda

Gillade: Bekvämligheter