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Recensioner av Lucas Heights Motel

3.5 out of 5
Lucas Heights Motel
New Illawarra Road and Rutherford Ave, Lucas Heights, NSW

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 57 av 205 recensioner" "
8 - Bra i betyg. 100 av 205 recensioner" "
6 - Okej i betyg. 37 av 205 recensioner" "
4 - Dåligt i betyg. 8 av 205 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 205 recensioner" "

8,6/10

Renlighet

8,0/10

Personal och service

7,8/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

4/10 Dåligt

Chandra

Gillade inte: Personal och service och boendets skick och faciliteter
Just very poor in comparison to other motels. Food outlets 10km. Nothing on site like a vending machine.
Bodde här 3 nätter i april 2024
Svar från David 19 apr. 2024
HiSorry to hear you did not enjoy your stay, Unfortunately the cafe is only open from 7am-3pm, The are multiple takeaway options in each room that deliver.A vending machine will be coming soon

10/10 Fantastiskt

Seth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great motel
Bodde här 1 natt i februari 2024
Svar från David 25 feb. 2024
Thankyou for your comments We really do appreciate it

4/10 Dåligt

Pamela

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It smelled really bad, like mold
Bodde här 1 natt i februari 2024
Svar från David 25 feb. 2024
Sorry your stay wasn’t up to standards Please note we take all comments seriously All our rooms have recently be painted which does leave an odor.Please also know we clean and sanitize all rooms daily. Upon investigation there was no odors untoward. We will continue to monitor this issue and thank you for the comments

6/10 Okej

Stefan

Gillade inte: Renlighet och personal och service
Bodde här 8 nätter i januari 2024
Svar från David 25 feb. 2024
Thanks for the rating

6/10 Okej

Ian

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
This property has gone downhill, and the price has nearly doubled since we 1st stayed here. There was a lot of black mould in the bathroom. It was awkward to get into the shower. The opening was too small. The towel rail collapsed when I attempted to place a towel on it. The toilet seat would not stay up. On the plus side is the longbench, which holds a lot of stuff. This motel is conveniently located, very quiet, and has a Cafe open during the week for breakfasts and lunch. There are also BBQ's and a large pool. The beds were so LOW, it was awkward to get up from it.
Bodde här 1 natt i december 2023
Svar från David 25 feb. 2024
Thank you for your comments Issues will be addressed

8/10 Bra

Linda

The motel is in a convenient location. Staff were friendly. Bathroom could be a little cleaner but all in all it was very lovely stay.
Bodde här 4 nätter i december 2023

10/10 Fantastiskt

Silvester

Bodde här 1 natt i december 2023

6/10 Okej

Cathy

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Shower was terrible, toilet seat was broken.
Bodde här 1 natt i november 2023
Svar från David 19 nov. 2023
Thank you for your comments toilet seat has been fixed. Not sure what is wrong with the shower.

8/10 Bra

Julieta Ruth

Bodde här 1 natt i november 2023

8/10 Bra

Heloisa

Bodde här 9 nätter i november 2023
Svar från David 15 nov. 2023
Thank you for the rating Hope to see you again soon

2/10 Väldigt dåligt

Naoya

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 6 nätter i november 2023
Svar från David 8 nov. 2023
Thanks

6/10 Okej

Samantha

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Poor quality motel for the high price point. Dirty shower and bathroom. No iron or ironing board.
Bodde här 1 natt i oktober 2023
Svar från David 25 okt. 2023
Very sorry to hear your room was not up to standards. This will be addressed. Iron and board are located in the laundry.

6/10 Okej

Damian

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från David 25 okt. 2023
Thanks for your review

10/10 Fantastiskt

Rav

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Quite and clean
Bodde här 1 natt i september 2023
Svar från David 15 okt. 2023
Thank you for your feedback. We hope to see you again soon.

8/10 Bra

Victoria

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nice quiet area. Seeing a Black Cockatoo was a treat.
Bodde här 1 natt i oktober 2023
Svar från David 25 okt. 2023
Thanks for your review

6/10 Okej

Emma

Gillade: Boendets skick och faciliteter
Perfectly acceptable, clean and well maintained. Quiet area.
Bodde här 2 nätter i september 2023
Svar från David 2 okt. 2023
Thank you kindly for your comments

6/10 Okej

Kevin

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från David 25 sep. 2023
Thankyou for your review

8/10 Bra

Doug

Gillade: Renlighet och boendets skick och faciliteter
The area was quiet but be aware that you cannot park near you room. There is s short walk from a car park to your room and vehicle security is a potential issue. You will need to drive some way to get dinner or breakfast.
Bodde här 1 natt i juni 2023
Svar från David 6 juli 2023
Thank you for your comments, please note that federal police patrol the area every 30 minutes, so vehicles security is ok.

8/10 Bra

Christine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 2 nätter i juli 2023
Svar från David 6 juli 2023
Thank you for your rating

6/10 Okej

Bruce

Affärsresenär, Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
It was ok
Bodde här 2 nätter i februari 2023

10/10 Fantastiskt

Jaiden

Bodde här 1 natt i februari 2023

8/10 Bra

Brady

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great secluded location, quiet, good layout.

8/10 Bra

Ian

Bodde här 1 natt i december 2022
Svar från David 29 dec. 2022
Thank you for your kind rating, Hope to see you again soon

6/10 Okej

Cheryl

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
The property is very dated and parking is approx 75m from the rooms which was an issue with my disabled husband and carrying luggage to the room. Basin hot water was very slow to heat, the soap dispenser didn’t work and we had no coffee. A bonus is that it is a very quiet location.
Bodde här 1 natt i oktober 2022

8/10 Bra

Rhett, Warriewood

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
The king bed was very comfortable, and the surroundings were certainly peaceful. Bathroom, while functional, was in need of renovation. The wife noted that there was no hair dryer also.
Bodde här 1 natt i september 2022

6/10 Okej

Ron

Gillade inte: Boendets skick och faciliteter
The hotel is away form suburbia so it's quiet, parking and check in was easy. All rooms are ground floor, the buildings are dorm like with external entrances in a row. The buildings are quiet old however the room interior was OK and generally clean. However the room I had smelt of mould and the ceiling had mould stains in several places obviously caused from recent rains. I had a poor night's sleep from the odor of mould, this caused me some lung irritation. I would suggest this is a health risk for some people and I am glad I stayed just one night.
Bodde här 1 natt i september 2022
Svar från David 25 sep. 2022
Thank you for the feedback, i will address your comments with site facilities.

8/10 Bra

Mark

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well run accommodation
Bodde här 1 natt i september 2022
Svar från David 30 sep. 2022
Thank you for your kind comments

8/10 Bra

Meegan

Bodde här 2 nätter i september 2022

8/10 Bra

Andra

Bodde här 2 nätter i juli 2022

8/10 Bra

André

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juli 2022

8/10 Bra

Elizabeth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We appreciated the comfortable room & bathroom. We missed having a microwave but found one in the games room. The beds were comfortable but the doona was very heavy & too hot. We eventually were given another blanket (the first was too small for the bed) & sleeping was much more comfortable. WiFi was only possible using my phone as a hot spot. We had fun playing darts in the games room. We found the motel a good place to stay supporting our family as they headed overseas from the international airport. It's a nice quiet environment & we enjoyed staying there. Had a walk around the perimeter of the property.
Bodde här 3 nätter i juli 2022
Svar från David 27 juli 2022
Thank you for your positive feedback

8/10 Bra

Michael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i juni 2022

10/10 Fantastiskt

Maree

Bodde här 2 nätter i juni 2022

10/10 Fantastiskt

Adam

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not extravagant but very clean and comfortable
Bodde här 1 natt i maj 2022
Svar från Manager 17 maj 2022
Thank you for the positive feedback

10/10 Fantastiskt

Catherine

Bodde här 1 natt i april 2022

10/10 Fantastiskt

Romeo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pleasant, basic accommodation which was clean and maintained. I'd certainly stay there again.
Bodde här 1 natt i mars 2022
Svar från Manager 17 maj 2022
Thank you for the positive feedback

8/10 Bra

Paul

Gillade: Personal och service
Bodde här 2 nätter i mars 2022

4/10 Dåligt

Sojeong

Bodde här 8 nätter i februari 2022
Svar från David 8 mars 2022
Good Morning Im sorry to see you rated us so low, is there any particular reason you gave us this rating? We do pride ourselves of positive feedback but we also need to show improvement if people are unhappy, I hope i can clarify anything that you feel was not up to standards. kind Regards: David Motel Manager

6/10 Okej

john

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Quite location room and bed comfortable for what we needed. Went to have a shower no towels, bath matt and hand towel..
Bodde här 1 natt i februari 2022
Svar från David 28 feb. 2022
Hello Im sorry to hear that something was not right in your room, I wish you would have called the number and i could have fixed this, im very sorry this happened, i hope this does not deter you from staying with us again.

8/10 Bra

Peter

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean and Tidy
Clean and tidy, very comfortable bed and pillows. Everything worked well, aircon, shower, etc. Also very quite location. Would stay again
Bodde här 1 natt i januari 2022
Svar från David 28 feb. 2022
Thank you fro the kind comments

8/10 Bra

Tom

Gillade: Personal och service och boendets skick och faciliteter
Lovely and quiet
Bodde här 1 natt i februari 2022
Svar från David 28 feb. 2022
Thank you for the kind comments

8/10 Bra

Sue

Bodde här 3 nätter i december 2021

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location close to ANSTO
Bodde här 2 nätter i juni 2021

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was clean & tidy
Bodde här 1 natt i juni 2021
Svar från David 16 juni 2021
Thank you for Choosing Ansto Motel

10/10 Fantastiskt

JEFFERY R

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Handy spot
Nice, tidy, clean & would stay here again if needed. *The shower is not so good, designed for someone no taller than 120cm and the shower rose is rubbish
Bodde här 1 natt i maj 2021
Svar från David 16 juni 2021
Thank you for Choosing Ansto Motel

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is a lovely Motel, it was very clean, warm and comfortable. They accommodated my late check in and check out with no difficulties. I was particularly pleased that they still offered in room tea and coffee amenities.
Bodde här 1 natt i maj 2021
Svar från David 16 juni 2021
Thank you for Choosing Ansto Motel

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Quiet surroundings made for a good nights sleep
Bodde här 1 natt i februari 2021
Svar från David 21 feb. 2021
Thank you for the positive feedback, we hope to see you again soon.

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We have stayed here a few times and enjoyed it. Sadly this time a very noisy party went into the small hours of the morning in the games room. As there is no on site manager it wasnt controlled. Disappointed but will us them again :)
Bodde här 1 natt i februari 2021
Svar från David 9 feb. 2021
Hello Thank you for the review, I was actually onsite and shut them down when they became too much, apologies for any inconvenience

10/10 Fantastiskt

Francis

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good place to stay
Handy motel close to where I needed to be. Easy parking, clean good wifi secure. I would stay again.
Bodde här 2 nätter i januari 2021
Svar från David 9 feb. 2021
Great review thank you

8/10 Bra

Rellie, Maitland

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly and clean, very quiet. Showing its age, but aren't we all! Always a good place to stay in The Shire
Bodde här 2 nätter i juli 2020
Svar från Kerrie 5 juli 2020
Thanks Rellie. Great having you stay at the Motel.