Bar (på boendet)

Recensioner av Pullman Quay Grand Sydney Harbour

5 out of 5
Pullman Quay Grand Sydney Harbour
61 Macquarie Street, Sydney, NSW

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 715 av 1000 recensioner" "
8 - Bra i betyg. 203 av 1000 recensioner" "
6 - Okej i betyg. 46 av 1000 recensioner" "
4 - Dåligt i betyg. 18 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 1000 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

jonatan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i oktober 2023

10/10 Fantastiskt

Sven

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful stay. Perfect location, great suite, and a very good breakfast.
Bodde här 1 natt i januari 2019
Svar från Sam 16 jan. 2019
Dear Sven, Thank you for sharing your experience and we hope your next visit will be as pleasant as your last. Sincerely, Sam Panetta, General Manager.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell i fantastiskt läge
Bra hotell med schyssta rum och bra pool. Vissa mindre service-utmaningar när vi var där.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dröm Hotel sydney
Fantastiskt 70kvm, 2 gången vi bor där, fantastik yta med eget kök, tvätt maskin och tumlare frukost och matlatgningsmöjligheter. 10+ kvm balkong. Kan bara rekommenderas

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nära till hamnen och botaniska trädgården

8/10 Bra

Claes, Bålsta

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Claes i Sydney
Uruselt wifi

10/10 Fantastiskt

Ross

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A lovely stay for family of 4. Excellent location for opera house, and very pleasant and helpful staff.
Bodde här 1 natt i april 2024
Svar från Pullman Quay Grand Management Team 21 apr. 2024
Dear Ross,We very much appreciate your comments regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pullman Quay Grand Management Team

6/10 Okej

Benjamin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Sincerely, The Pullman Management Team 19 apr. 2024
Dear Benjamin,Thank you for staying with us at Pullman Quay Grand Sydney Harbour.It truly saddens us to see your post stay rating. May you kindly give us a call at your convenience of time so we could know what went wrong in your stay. Your feedback is important to us, so we would like to know and discuss about it.

10/10 Fantastiskt

Irina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 3 nätter i april 2024
Svar från Pullman Quay Grand Management Team 13 apr. 2024
Dear Irina, Thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

6/10 Okej

Stephanie

Bodde här 7 nätter i mars 2024
Svar från Kind regards, Pullman Quay Grand Management Team 9 apr. 2024
Dear Stephanie,Thank you very much for staying with us at Pullman Quay Grand Sydney Harbour.It truly saddens us to see your rating after your stay, however we know that it is there for a reason. Your feedback is important to us, and we would like to know and discuss about it. Please kindly give a call directly at your time of convenience, and one of our Management Team members will be more than happy to assist you further.Thank you again for staying with us, and we are looking forward to hear from you.

10/10 Fantastiskt

Ross

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic location and view. Well maintaied and very good staff. Overall great experience
Bodde här 1 natt i mars 2024
Svar från The Pullman Management Team 4 apr. 2024
Dear Ross,Thank you very much for your rating and feedback after the stay with us.We are very glad to hear that you had a lovely stay with us and enjoyed our hotel with different aspects. You are right about our hotel location, it is priceless. The Harbour view from the apartment is unbeatable. Your feedback as yours is a great motivation for our team to work harder and strike our guest's expectation.Once again, thank you very much for staying with us. We hope to see you again in the near future. Your sincerely,

10/10 Fantastiskt

Gunnar

Bodde här 7 nätter i mars 2024
Svar från Sincerely, Pullman Quay Grand Management Team 20 apr. 2024
Dear Gunnar, We very much appreciate your rating regarding your stay at the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

2/10 Väldigt dåligt

Sharryn

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Sincerely, Sammie Nguyen, Assistant Manager 3 apr. 2024
Dear Sharryn,Thank you for staying with us at Pullman Quay Grand Sydney Harbour.It truly saddens us to see your rating. Please note that your feedback is important to us, and it has been passed on to our higher management. We wish to have another chance to welcome you back to our hotel, and we will ensure you a well-taken-care-of stay in the future.

10/10 Fantastiskt

Robin, Overland Park

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
So much to love about the Pullman Quay Grand Sydney Harbor! Location, location, location! Right near Circular Quay ferry access as well as Circular Quay trains/trams. Beautiful location right on Sydney Harbor with views of the Sydney Harbor Bridge. Staff were exceptional friendly, helpful and welcoming!
Bodde här 9 nätter i februari 2024
Svar från Pullman Quay Grand Management Team 19 mars 2024
Dear Robin, thank you very much for your review. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

6/10 Okej

Maria

Reste med familjen
Gillade: Renlighet och personal och service
This hotel was suitable for a single night pre cruise, and was clean enough. We just found the furnishings and paintwork very tired and in need of a thorough revamp. The balcony and views overlooking the cruise terminal on the other hand was first class.
Bodde här 1 natt i februari 2024
Svar från Pullman Quay Grand Management Team 19 mars 2024
Dear Maria,Thank you for taking the time to tell us about your experience at the Pullman Quay Grand Sydney Harbour. I am sorry that your room did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Quay Grand Management Team

2/10 Väldigt dåligt

Oanh

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Huge disappointment. Our bathroom completely flooded after showering because there was a huge gap at the bottom of the door. They had no solution for us. The dryer was broken. Room was dated and very underwhelming. We paid on average 900 aud for this crappy room. How is that a five star hotel?
Bodde här 3 nätter i februari 2024
Svar från Pullman Quay Grand Management Team 19 mars 2024
Dear Oanh,Thank you for taking the time to tell us about your experience at the Pullman Quay Grand Sydney Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Quay Grand Management Team

8/10 Bra

Matthew

Bodde här 1 natt i januari 2024
Svar från Pullman Quay Grand Management Team 24 mars 2024
Dear Matthew, thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

10/10 Fantastiskt

Kurt

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Pullman Quay Grand Management Team 19 mars 2024
Dear Kurt, thank you very much for your review. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

10/10 Fantastiskt

Savva

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Pullman Quay Grand Management Team 19 mars 2024
Dear Savva, thank you very much for your review. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

10/10 Fantastiskt

Jason

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent accommodation with amazing views.1 bedroom size was perfect for 2 adults & a small child.Would definitely stay again.
Bodde här 1 natt i januari 2024
Svar från Pullman Quay Grand Management Team 19 mars 2024
Dear Jason, thank you very much for your review. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

2/10 Väldigt dåligt

Dean

Bodde här 1 natt i januari 2024
Svar från Pullman Quay Grand Management Team 19 mars 2024
Dear Dean,Thank you for taking the time to tell us about your experience at the Pullman Quay Grand Sydney Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pullman Quay Grand Management Team

10/10 Fantastiskt

Melanie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024

4/10 Dåligt

Cheyne

Gillade: Renlighet
Gillade inte: Personal och service
Nice large room, poor general experience, great location.
Bodde här 1 natt i januari 2024

6/10 Okej

Georgina

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024

8/10 Bra

Kwong Wang

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Dave

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms are awesome for a family and staff always friendly and helpful.
Bodde här 1 natt i december 2023

6/10 Okej

Saad

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 4 nätter i december 2023

10/10 Fantastiskt

Reece

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Out of this world
Svar från Pullman Quay Grand Management Team 19 mars 2024
Dear Reece, thank you very much for your review. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

10/10 Fantastiskt

William

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stunning Hotel
Fantastic hotel in stunning location! Loved sitting in balcony in the afternoon with friends and cold drinks flowing. Will definitely return and can definitely highly recommend.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Rohan

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great accommodation in wonderful location.
Bodde här 2 nätter i november 2023

2/10 Väldigt dåligt

Douglas, Newtown Square

Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Sue

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The on-site restaurant was very dirty…. Food not cleaned up that had been dropped on the floor…otherwise all good
Bodde här 1 natt i oktober 2023

6/10 Okej

Megan

Reste med familjen
Gillade: Bekvämligheter
Great location. The property itself is getting tired. The pool are is in desperate need of attention. Many missing pool tiles, rusty ceiling vents. Concrete falling out of the stairs. Breakfast is not a buffet. The pull out sofa bed for our daughter was very uncomfortable. The location is this hotel’s saving grace. For the price bracket we would stay elsewhere in future. Definitely not on par with the Four Seasons or Shangri La.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Lee

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We enjoyed our stay, so easy to go to the opera house for the show we watched walking distance. So many food options to pick from.
Bodde här 1 natt i september 2023
Svar från Pullman Quay Grand Management Team 27 sep. 2023
Dear Lee, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

10/10 Fantastiskt

Lionel

Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Geoff

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i september 2023

10/10 Fantastiskt

Christina

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Deidre

Reste med familj och småbarn
Great place and location
Bodde här 4 nätter i september 2023
Svar från Pullman Quay Grand Management Team 27 sep. 2023
Dear Deidre, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

10/10 Fantastiskt

Matthew, Williamstown

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good view of Sydney Harbour bridge
Bodde här 4 nätter i augusti 2023
Svar från Pullman Quay Grand Management Team 27 sep. 2023
Dear Matthew, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

6/10 Okej

Akitoshi

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 4 nätter i augusti 2023
Svar från Pullman Quay Grand Management Team 27 sep. 2023
Dear Akitoshi,Thank you for your review with us, we hope to see you again soon! Kind Regards,Pullman Quay Grand Management Team

6/10 Okej

Gary

Reste med sin partner
Gillade: Renlighet
Definitely not 5 star hotel , need more staff , phones ring out , location definitely 5 star
Bodde här 2 nätter i augusti 2023
Svar från Pullman Quay Grand Management Team 27 sep. 2023
Dear Gary, Thank you for taking the time to comment on your stay at the Pullman Quay Grand Sydney Harbour. I do apologise for your disappointment with your stay. Here at the Pullman we strive to provide and uphold the quality of service that at we Accor carry out through all our properties each in a unique and individual way. We will take all of your feedback on board and hopefully welcome you back so you can notice improvement in this department. Thank you again for sharing your experience. Sincerely, Pullman Quay Grand Management Team

10/10 Fantastiskt

Nattalie

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel the apartment we got it was amazing and nice stuff!!! The pool is what we liked the most differently going again!
Bodde här 1 natt i augusti 2023
Svar från Pullman Quay Grand Management Team 27 sep. 2023
Dear Nattalie, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

10/10 Fantastiskt

Terry

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet room with a marvellous location
Bodde här 3 nätter i augusti 2023
Svar från Pullman Quay Grand Management Team 27 sep. 2023
Dear Terry, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
全て完璧
カジュアルでありながら、品の良さもあり、また、都会の喧騒のなかで、部屋では充分なほどのプライベート空間が保たれ、最高の滞在先です。
Bodde här 3 nätter i augusti 2023
Svar från Pullman Quay Grand Management Team 27 sep. 2023
Dear Guest, Thank you very much for your rating. We are delighted that you enjoyed your time with us! Kind regards, Pullman Quay Grand Management Team

10/10 Fantastiskt

lauren

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay!
Bodde här 3 nätter i juli 2023
Svar från Pullman Quay Grand Management Team 27 sep. 2023
Dear Lauren, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

10/10 Fantastiskt

Katherine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i juli 2023
Svar från Pullman Quay Grand Management Team 27 sep. 2023
Dear Katherine, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to see you again soon! Kind regards, Pullman Quay Grand Management Team

6/10 Okej

Anderson

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
LIMPEZA
A limpeza do apartamento deixou muito a desejar. O atendimento no Café da manhã foi “ Excepcional “, principalmente quando feito pela Ariana. Obrigado,
Bodde här 7 nätter i juli 2023
Svar från Pullman Quay Grand Management Team 27 sep. 2023
Dear Anderson, Thank you very much for your rating. We are delighted that you enjoyed your time at the restaurant! Kind regards, Pullman Quay Grand Management Team

8/10 Bra

rob

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juli 2023

8/10 Bra

Donald

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Has nice veiw of the water. Easy walk to sightseeing points. Lots of entertainment options. Disappointed there was no hotel transportation to and from airport.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Melanie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2023