Thank you for your review, none of our rooms are advertised as having private bathrooms... Guests are emailed day before advising of our check in procedure.. There is no paying extra for a private bathroom when none of our rooms advertise this.. you paid extra for a kitchenette in your room... We offered you a studio at our sister property but this refused!!!

The place is cleaned due to strict Covid guidelines!!

Thank you

Thank you for taking the time to do a review, could you please advise why you left a 2/5 so we can possible better our services in the future??

Thank you

Thank you for your positive review, we look forward to hopefully welcoming you again..

Bed collapsed, this was not reported to us.. Disappointed that you did not discuss with Management your concerns before leaving an Anonymous review!!

Thank you, it was a pleasure to have you stay with us..

Thank you for your review, we appreciate it!!

Dear Barbara, Thank you for your review, we tried to do the best we could with the rooms that we had to work with.. Its a perfect place to get some sleep if thats all you are after!!! We look forward to welcoming you again soon..

Thank you

Thank you for your review.. 1. We will chase uo with housekeeping to ensure the cleaning is undertaken correctly.. 2. Air Conditioners will be installed to a number of rooms late 2019. 3. Bins are emptied twice during the day. 4. During the week we have limited staff as it is quiet, weekends we have 2-5 staff members working around the property.. 5. An extra towel is $2.50 you are already given a towel, we have a washing machine available for guests should you wish to wash your bedding otherwise if you stay 7 days or more we change your bedding and towels FREE of charge - to keep our room rates reasonable we do charge guests extra.. If you would like early check in there is a charge for staff to ensure that guests have checked out and rooms cleaned was a priority.. Check ins after 7pm do incur a fee as we are not 24hours and staff are needed to be called back to the property to check guests in.. We are not a Hostel and you will find you pay more for a room in a Hostel than what you paid for ours..

Thank you for your review, we appreciate it!!!

Thank you for your review, I will look into why you did not have a bin in your room..

Thank you Adam, we look forward to welcoming you again..

Thank you for your review Dan - being in a shared house they are usually noisy as we were full during your stay but nothing compared to a Hostel...

Thank you for your review, it is very much appreciated!!!

Thank you for your misleading review!!! You booked a twin bunk room and yes it has a tubular bunk bed. The upstairs rooms are warm during summer and you are correct their is no air conditioning, but you face the Ocean and leaving the window and block out blinds closed will ensure that your room stays cool.. In all rooms is the wifi password or you could have asked Reception for the details.. Not sure what you are referring to regarding the power, our power never shuts off and during your stay there was no outage. We have an onsite manager who is available 24/7 should you have needed them.. We are located near the beach in Manly which is part of Sydney and prices here are high compared to other areas.. We wish you all the very best.. Next time please speak with Reception and we could have moved you to a cooler room and tried to make your stay more enjoyable!!

Thank you Man Tak, we hope to welcome you again soon..

Thak you for your review, we are pleased to know that you enjoyed your stay with us.. We hope to welcome you again one day!!

Thank you for your review, some people just forget their manners!!! ('',)

Thank you

Thank you Elizabeth, have a fantastic time in Mollymook and we will see you again in a weeks time.. : - )

Thank you Ian for your review, we hope to see you again sometime soon in Manly.. Travel safely

Thank you for your review, we hope to see you again.. We do have rooms that do not face the street and are quieter..

Thank you for your review, we hope that you stay with us again should you visit Manly.. All the very best..

Thank you for your review, it was a pleasure to have you stay with us.. We hope that you do return in the futrure, safe travels..

Thank you for your review. 10am check out is standard across majority of accommodation places, as this allows housekeepers to clean rooms and communal areas prior to next lot of check ins at 2pm.

Thank you for your review, the building will be undergoing some changes in the coming months and we are looking at air conditioning to rooms. We do hope that you return in the future to see the changes.

Thank you for your review, all room sizes are mentioned in the room details on the site. If there was an issue, we would have tried to work out the matter with you should you have approached us at check in!

Thank you for your review, we will be installing Air Conditioners to a few rooms in the near future... We hope to see you again..

Thank You Manfred, we hope you enjoy the rest of your stay in Australia..

Thank you Neisha for your review - we hope the Hens party went well and you all had a great night!!!