Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 475 av 1000 recensioner" "
10 - Fantastiskt
475
8 - Bra i betyg. 313 av 1000 recensioner" "
8 - Bra
313
6 - Okej i betyg. 110 av 1000 recensioner" "
6 - Okej
110
4 - Dåligt i betyg. 67 av 1000 recensioner" "
4 - Dåligt
67
2 - Väldigt dåligt i betyg. 35 av 1000 recensioner" "
2 - Väldigt dåligt
35
8,8/10
Renlighet
8,8/10
Personal och service
8,2/10
Bekvämligheter
8,2/10
Boendets skick och faciliteter
8,0/10
Hållbarhet
Recensioner
8/10 Bra
Verifierad resenär
Reste i grupp, Reste med sin partner
16 apr. 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mycket bra frukost o bra rum. Tyvärr dock lång väntetid och rörigt vid incheckningen - kunde ha skötts bättre från hotellets sida.
Verifierad resenär
Bodde här 3 nätter i april 2019
Svar från Sofitel Sydney Wentworth Team 28 apr. 2019
Bonjour Valued Guest,
Thank you for sharing your experience. We are delighted that you had a wonderful stay.
We look forward to your next visit.
Thanks and Kindest Regards,
Sofitel Sydney Wentworth Team
10/10 Fantastiskt
Verifierad resenär
3 jan. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 7 nätter i december 2018
Svar från Sofitel Sydney Wentworth Team 30 jan. 2019
Bonjour Valued Guest,
Thank you for sharing your experience regarding your recent stay at Sofitel Sydney Wentworth. We trust you had a wonderful experience.
We look forward to your next visit!
Thanks and Kindest Regards,
Sofitel Sydney Wentworth Team
10/10 Fantastiskt
WIESLAW, Mesa
18 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sofitel is one of the best
WIESLAW
Bodde här 6 nätter i april 2024
Svar från Sofitel Sydney Wentworth 20 apr. 2024
Bonjour Wieslaw, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
4/10 Dåligt
Michael
23 mars 2024
Gillade inte: Personal och service och boendets skick och faciliteter
Toilet didn’t flush. Lifts didn’t work properly. Construction being undertaken at site and very expensive. Will not stay here again.
Michael
Bodde här 2 nätter i mars 2024
Svar från Alley 26 mars 2024
Bonjour Michael,Thank you for your review on regarding you stay. I offer you my most sincere apologies, as I see from your scores & feedback that you had a disappointing stay. We aim to provide high level service to all of our guests, and I will be sure to present your survey in our next Guest Experience Meeting, as the concerns you have mentioned are areas in which we are definitely able to improve upon.We appreciate you for your time and we respect your wish, however, it is our hope that you will give us the opportunity to better serve you at least.Kind Regards,Alley PreranaGuest Relations & Club Sofitel Luxury Manager
8/10 Bra
Graham
21 mars 2024
Very helpful staff
Air condition far too cold
Graham
Bodde här 4 nätter i mars 2024
Svar från Alley 26 mars 2024
Bonjour Graham,Thank you for sharing your wonderful experience at the Sofitel Sydney Wentworth. I am glad you enjoyed your recent visit . I will certainly share your feedback with our team and we look forward to your next visit!Kind Regards,Alley PreranaGuest Relations & Club Sofitel Luxury Manager
10/10 Fantastiskt
Bianca
Reste med sin partner
10 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet and comfortable hotel.
Bianca
Bodde här 1 natt i mars 2024
Svar från Alley 12 mars 2024
Bonjour Bianca,Thank you for taking the time to leave your comments regarding your recent stay at Sofitel Sydney Wentworth.I am very pleased to read you enjoyed staying at the hotel.We do hope we can welcome you back again soon.Kind Regards,Alley PreranaGuest Relations & Club Sofitel Luxury Manager
6/10 Okej
Diana
Affärsresenär
18 feb. 2024
Gillade: Renlighet och personal och service
The property had newly opened after renovation and I don’t think they are quite ready. The garden area is completely dug up and the restaurant is not available. A make shift breakfast buffet area is using part of the ballroom. The food was well cooked but an order of eggs Benedict came on an English muffin with just a small slice of salmon and a drizzle of hollandaise. Not really 5 star.
Once all the renovations are complete and the musty smell in the hallways and the rooms is dealt with might be worth another look.
Staff are very nice and extremely helpful.
Diana
Bodde här 1 natt i februari 2024
Svar från Alley 24 feb. 2024
Bonjour Diana,Thank you for taking the time to share your experience with us regarding your stay at the Sofitel Sydney Wentworth. Our hotel is still undergoing enhancements and we have limited services available until the project's completion until Spring 2024. We regret if this was not appropriately explained to you and if it has caused you any discomfort during your stay.Thank you again for sharing your experience, we look forward to welcoming you back to the new renovated Sofitel Sydney Wentworth.Kind Regards,Alley PreranaGuest Relation & Club Sofitel Luxury Manager
8/10 Bra
Andres
Reste med sin partner
9 jan. 2024
Gillade: Renlighet, personal och service och bekvämligheter
Andres
Bodde här 2 nätter i januari 2024
Svar från Sofitel Sydney Wentworth 11 jan. 2024
Bonjour Andres, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
8/10 Bra
Andres
9 jan. 2024
Andres
Bodde här 2 nätter i januari 2024
Svar från Sofitel Sydney Wentworth 11 jan. 2024
Bonjour Andres, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
Ryan
Reste med sin partner
7 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very convenient.
Ryan
Bodde här 1 natt i januari 2024
Svar från Sofitel Sydney Wentworth 11 jan. 2024
Bonjour Ryan, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
Jill
Reste med sin partner
7 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Left medication in fridge but was not there when I rang to ask for it to be left at reception. Staff should not have thrown it out.
Jill
Bodde här 3 nätter i december 2023
Svar från Sofitel Sydney Wentworth 11 jan. 2024
Bonjour Jill, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
Lee
Reste med sin partner
7 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the timeless elegance
Lee
Bodde här 3 nätter i januari 2024
Svar från Sofitel Sydney Wentworth 11 jan. 2024
Bonjour Lee,We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
6/10 Okej
Daniel
Reste med familjen
6 jan. 2024
Gillade: Renlighet
Sydney views
Daniel
Bodde här 1 natt i januari 2024
Svar från Sofitel Sydney Wentworth 11 jan. 2024
Bonjour Daniel, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
8/10 Bra
Tina
Reste med familj och småbarn
3 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
The stay was good. The property is dated but it was clean and walking distance to shops. Not a lot of food options nearby but it’s not a far walk from other places. Make sure you make reservations for dining. It also did not have a litttle shop for snacks, etc. or a cafe for coffee.
Tina
Bodde här 3 nätter i december 2023
Svar från Sofitel Sydney Wentworth 11 jan. 2024
Bonjour Tina, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
4/10 Dåligt
Jack
3 jan. 2024
Jack
Bodde här 1 natt i december 2023
Svar från Sofitel Sydney Wentworth 11 jan. 2024
Bonjour Jack, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
Keri
Reste i grupp
3 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Close to Curricular Quay and super classy!
Keri
Bodde här 2 nätter i december 2023
Svar från Sofitel Sydney Wentworth 11 jan. 2024
Bonjour Keri, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
Kanchan
Reste med familjen
2 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property. Nice staff. Close to circular quay
Kanchan
Bodde här 2 nätter i december 2023
Svar från Sofitel Sydney Wentworth 11 jan. 2024
Bonjour Kanchan, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
Ross
Reste med familjen
2 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Handy to cruise terminal,good breakfast
Ross
Bodde här 1 natt i januari 2024
Svar från Sofitel Sydney Wentworth 11 jan. 2024
Bonjour Ross, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
8/10 Bra
Sharon A
Reste i grupp
1 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Group Trip
Convenient location
Sharon A
Bodde här 2 nätter i december 2023
Svar från Sofitel Sydney Wentworth 31 jan. 2024
Bonjour Sharon, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback.I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again.Kind Regards, Emil BaeckstroemAssistant Front Office Manager
4/10 Dåligt
Graeme
1 jan. 2024
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Very Slow check in on 30/12 , only one person on reception at midday. Room is fairly dated & tired looking.
There are far better options better priced in Sydney CBD
Graeme
Bodde här 2 nätter i december 2023
Svar från Sofitel Sydney Wentworth 11 jan. 2024
Bonjour Graeme, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
2/10 Väldigt dåligt
Warwick
Reste med sin partner
31 dec. 2023
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
noisy old and dirty
Warwick
Bodde här 3 nätter i december 2023
Svar från Sofitel Sydney Wentworth 11 jan. 2024
Bonjour Warwick, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
Lisa, Kallangur
29 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved my stay at the Sofitel. Staff were amazing. Room was perfect. Had a small balcony that you could stand out on.
The bed was so comfortable! Slept so well.
Dining options were brilliant.
Easy walk to the botanical gardens and circular quay.
Lisa
Bodde här 2 nätter i december 2023
Svar från Lauren Job 30 dec. 2023
Bonjour Lisa,Thank you so much for your review. It is a pleasure to receive positive feedback about our location, staff, facilities & comfortable beds. We hope we can welcome you back to Sofitel Sydney Wentworth in the near future. Happy New Year!RegardsLauren JobDirector of Luxury Experience
4/10 Dåligt
Jillian
Reste med sin partner
29 dec. 2023
Gillade inte: Boendets skick och faciliteter
Desperately needs a renovation
Bellhop was acting as a concierge but had zero experience to his credit he did try his best
Jillian
Bodde här 1 natt i december 2023
Svar från Sofitel Sydney Wentworth 29 dec. 2023
Bonjour Jillian, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
Frederick
27 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Three Ideal Days in Sydney
Everything about the hotel was wonderful. The concierge service in particular was outstanding!
Frederick
Bodde här 3 nätter i december 2023
Svar från Sofitel Sydney Wentworth 28 dec. 2023
Bonjour Frederick, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
8/10 Bra
Adam
Affärsresenär
26 dec. 2023
Gillade: Renlighet, personal och service och bekvämligheter
Adam
Bodde här 2 nätter i december 2023
Svar från Sofitel Sydney Wentworth 27 dec. 2023
Bonjour Adam, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
2/10 Väldigt dåligt
Michael
20 dec. 2023
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Michael
Bodde här 1 natt i december 2023
Svar från Sofitel Sydney Wentworth 23 dec. 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
6/10 Okej
Kaiyin
Reste med familjen
18 dec. 2023
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
Kim
Reste med sin partner
18 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very nice and the bed was extremely comfortable. Food was absolutely outstanding and service above and beyond. Loved this hotel.
Kim
Bodde här 2 nätter i december 2023
Svar från Sofitel Sydney Wentworth 23 dec. 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
Victoria
17 dec. 2023
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Victoria
Bodde här 2 nätter i december 2023
Svar från Sofitel Sydney Wentworth 23 dec. 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
John
13 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Still Classy
Whilst the old Sofitel may have lost some of its shine the old class remains. From the first Bonjour at check in, to the last from the concierge as you leave. The hotel is conveniently situated in the business end of town but there is convenient access to the Quay , Wynyard and Martin Place stations and the George Street Light rail and the CBD shopping precinct.
John
Bodde här 1 natt i december 2023
Svar från Sofitel Sydney Wentworth 23 dec. 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
Melanie
12 dec. 2023
Melanie
Bodde här 2 nätter i december 2023
Svar från Sofitel Sydney Wentworth 23 dec. 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
8/10 Bra
ROBERT
Reste med sin partner
10 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
ROBERT
Bodde här 3 nätter i december 2023
Svar från Sofitel Sydney Wentworth 23 dec. 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
4/10 Dåligt
Graeme
Affärsresenär
9 dec. 2023
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
We stayed for business and had parties fly in from around the world.
The business center is terrible with one small printer that does not work. The business support services are terrible and not worth considering.
The club lounge is dated and crowded and not helpful for meetings.
The lift services are worse than terrible with average wait in the morning exceeding 10 minutes.
I will never stay here again!
Graeme
Bodde här 4 nätter i december 2023
Svar från Sofitel Sydney Wentworth 23 dec. 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
6/10 Okej
Keith
Affärsresenär, Reste med sin partner
6 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing staff though perhaps less than required with long restauarnt lines and waits, missed items in room service ie no tea coffee on some days of a multi stay.
Keith
Bodde här 2 nätter i december 2023
Svar från Sofitel Sydney Wentworth 23 dec. 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
Emily
5 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Emily
Bodde här 5 nätter i november 2023
Svar från Sofitel Sydney Wentworth 5 dec. 2023
Bonjour Emily, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
Ross
Reste med sin partner
27 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Need more staff at check in counter at busy times.
Ross
Bodde här 2 nätter i november 2023
Svar från Lauren Job 30 nov. 2023
Bonjour Ross,Wow! Thank you so much for your 5/5 rating. We truly appreciate you sharing your experience & we hope we can welcome you back soon! RegardsLauren JobDirector of Luxury Experience
8/10 Bra
Deborah
27 nov. 2023
Gillade: Renlighet och personal och service
Deborah
Bodde här 1 natt i november 2023
Svar från Sofitel Sydney Wentworth 23 dec. 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
8/10 Bra
Verifierad resenär
18 nov. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
조식빼고는 좋습니다.
방 시설은 낡았지만 로비나 청소서비스 등은 좋습니다. 아쉽다면 조식인데 조식 때 주문하지않은 커피가 나오거나 계란이 잘못 요리되어 나왔습니다. 다른 손님은 커피가 안나와서 직접 가지고 왔다고 하더라구요. 피곤해서 편하게 먹으려고 갔던 것인데 아침식사는 그냥 호텔 밖에서 하시는 걸 추천합니다.
Verifierad resenär
Bodde här 1 natt i november 2023
Svar från Sofitel Sydney Wentworth 18 nov. 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
Vallery Eileen
15 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Vallery Eileen
Bodde här 2 nätter i november 2023
Svar från Sofitel Sydney Wentworth 18 nov. 2023
Bonjour Vallery, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
Susan, Belleville
Reste med sin partner
13 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place. Lovely rooms. Close to many attractions. Highly recommend.
Susan
Bodde här 3 nätter i november 2023
Svar från Sofitel Sydney Wentworth 15 nov. 2023
Bonjour Susan, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
jenny
5 nov. 2023
jenny
Bodde här 2 nätter i november 2023
Svar från Lauren Job 30 nov. 2023
Bonjour Jenny,Wow! Thank you so much for your 5/5 rating. We truly appreciate you taking the time to share your experience. We hope we can welcome you back soon! RegardsLauren JobDirector of Luxury Experience
2/10 Väldigt dåligt
Leah
2 nov. 2023
Leah
Bodde här 1 natt i oktober 2023
Svar från Lauren Job 30 nov. 2023
Bonjour Leah,Thank you for your rating. Please accept our sincere apologies for your recent stay with us. We hope you will give us another opportunity to welcome you back in the near future. RegardsLauren JobDirector of Luxury Experience
4/10 Dåligt
Michael
Affärsresenär, Reste med sin partner
29 okt. 2023
Gillade inte: Boendets skick och faciliteter
Good location, but very old hotel and not to 5 star standard. Poor value for money. Overall disappointed with our stay
Michael
Bodde här 2 nätter i oktober 2023
Svar från Sofitel Sydney Wentworth 4 nov. 2023
Thank you very much for taking your time to provide your valuable feedback regarding your last stay at Sofitel Sydney Wentworth.I am so sorry to hear that you did not enjoy your stay. It is clear that we missed in several areas. Please accept our apologies for the shortfalls you experienced, this is not up to our usual standards and I have forwarded your comments to our Executive Committee regarding your feedback to ensure that we will take the appropriate measures to address any shortfalls in service, and deal with these appropriately in order to ensure future guest satisfaction.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
Clinton, Fort Worth
Reste med sin partner
26 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay, great area. Good trans links.
Clinton
Bodde här 3 nätter i oktober 2023
Svar från Sofitel Sydney Wentworth 3 nov. 2023
Bonjour Clinton, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
2/10 Väldigt dåligt
Donal
22 okt. 2023
Donal
Bodde här 1 natt i oktober 2023
Svar från Sofitel Sydney Wentworth 11 nov. 2023
Bonjour Donal, I am disappointed to learn that your experience at Sofitel Sydney Wentworth was less than satisfactory. if you would like to provide any additional information about your experience, you are welcome to contact us directly. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 Fantastiskt
Brian
22 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very good and helpful.
Room was nice and comfortable.
Brian
Bodde här 2 nätter i oktober 2023
Svar från Sofitel Sydney Wentworth 3 nov. 2023
Bonjour Brian, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
8/10 Bra
Joanne
Reste med sin partner
19 okt. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Continued excellent service wins every time we stay
Joanne
Bodde här 2 nätter i oktober 2023
Svar från Joao Cavalcanti 20 okt. 2023
Bonjour Joanne,Thank you very much for taking your time to leave these lovely comments regarding your last visit to Sofitel Sydney Wentworth.I am happy to hear that once again the friendly service provided by our team was appreciated. I will make sure to share your feedback with them, as I am sure they will be thrilled to know that their efforts have contributed to your positive experience.Thank you once again for your feedback, we look forward to seeing you again soon!Best regards,Joao CavalcantiAssistant Guest Relations & Club Sofitel Luxury ManagerSofitel Sydney Wentworth
6/10 Okej
Christine
15 okt. 2023
Bar and food service excellent… room very dated … didn’t top up bathroom items… no water in the fridge… ordered room service late at night not realising there is never water in the fridge . Very noisy the 3 nights from guest in room above… more staff for reception
Christine
Bodde här 3 nätter i oktober 2023
Svar från Joao Cavalcanti 18 okt. 2023
Bonjour Christine,Thank you for taking your time to leave your feedback regarding your recent stay.I am sorry to hear that you experienced noise disturbances and that the Housekeeping service did not properly refill the bathroom amenities during your stay. I will make sure to forward your feedback to the relevant departments so that they can investigate and remedy any flaws within their service. Thank you also for your suggestions regarding staffing, I will share this with our Executive Committee.Nevertheless, I am glad to know that you appreciated the Food & Beverage service. I hope we have the opportunity to welcome you again in the future and provide the standards of service that we know we can achieve. Thank you once again, we wish you all the best for your future travels!Best regards,Joao CavalcantiAssistant Guest Relations & Club Sofitel Luxury ManagerSofitel Sydney Wentworth
10/10 Fantastiskt
Maree
8 okt. 2023
Maree
Bodde här 1 natt i oktober 2023
Svar från Alley 9 okt. 2023
Bonjour Maree,We very much appreciate your scores regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive valuable guest feedback.Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one.Warm Regards,Alley PreranaGuest Relation & Club Sofitel Luxury Manager
10/10 Fantastiskt
Kelly
5 okt. 2023
Kelly
Bodde här 1 natt i juni 2023
Svar från Sofitel Sydney Wentworth 3 nov. 2023
Bonjour Kelly, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager