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Recensioner av The Lurline

4 out of 5
The Lurline
211 Avoca Street, Randwick, NSW

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 116 av 205 recensioner" "
8 - Bra i betyg. 66 av 205 recensioner" "
6 - Okej i betyg. 15 av 205 recensioner" "
4 - Dåligt i betyg. 6 av 205 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 205 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Shannon, Stony Plain

Reste i grupp, Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The bathrooms needed a deeper clean. Flooring surfaces very uneven. Temperature hard to keep consistent.
Bodde här 2 nätter i april 2024
Svar från Reception 13 apr. 2024
Hi Shannon, Thank you for staying with us and taking the time to share your feedback. We have raised the issues you have mentioned with the relevant departments.We hope to welcome you back to our hotel very soon!Warm regards,

10/10 Fantastiskt

lauren

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was lovely. The courtyard was an added bonus and quiet even though it was on a busy street. Everything you need on your doorstep
Bodde här 1 natt i mars 2024
Svar från reception 17 mars 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Fantastiskt

michael

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hi I stayed at the property for a couple of nights over Australia Day . The main issue one could have is not getting a shared balcony unless beforehand request it . The room I thought I was getting featured a balcony at the front but in reality was given a room at the back on the side just a room. Upon going back to reception and calmly detailing the situation we went from a room, to the best room imo. The only other issues for me were inside the air conditioner unit was a build up of blackish mould on the internal plastic airflow to the room. I’d prefer if it was white , no ill effects or mould smell was noticed. And finally the refrigerator is not a compressor type so it can take more than 24 hours to cool some 1.5 litre bottles of drink, an upgrade here would be easy and positive. On the plus side transport to the city is easy on the L2 tram . Parking no issue for free street parking . Noise well the front rooms would be noisier than the rest but that is expected and the noise is minimal as well sound proofed . Bedding , temperature and fresh air perfect. Would I stay again?, most definitely .
Bodde här 1 natt i januari 2024
Svar från reception 3 feb. 2024
Dear Michael,Thank you for taking the time to complete the survey about your stay at The Lurline Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart and the issues you have mentioned have been raised with the relevant departments. We hope to see you at The Lurline Hotel again soon!Kind regards,The Lurline Hotel

8/10 Bra

Craig

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our only issues would be the room we were in #20, is quite noisy at night,traffic, people walking past talking and the pedestrian traffic lights beeping. Also hot water was pretty non existent.
Bodde här 1 natt i januari 2024
Svar från Lurline Reception 28 jan. 2024
Thank you for taking the time to share your feedback. With the street becoming alive during the evenings, there are some elements of noise, which is beyond our control. We wish we could have assisted you better while you were in house at the property. We hope that you would decide to stay with us again soon. If so, please ensure you speak to the friendly reception staff about quieter room option. i'm sorry to hear that you had no water, I have reported this to the relevant department and it will be sorted. Kind regards, Reception

10/10 Fantastiskt

Andrew

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Grand property in the heart of Randwick. Comfortable, clean, nice staff. They have partnered with an excellent local coffee shop for breakfast (21 Grams)
Bodde här 7 nätter i november 2023
Svar från Sarah 30 jan. 2024
Hi Andrew, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warm regards,

10/10 Fantastiskt

Rachael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We have stayed here several times- the price is good, the location is excellent- with the light rail only across the road- so easy to access the city cheaply, rather than driving in. There is a small shopping centre up the road a short walk, with Harris Farm, Woolies and quite a few smaller shops. The location is a big win. The rooms are lovely- always clean and comfy with everything you need to stay. My only ever so slight gripe with the rooms is the bathrooms are very small...really small shower spaces, but it's not a deal breaker for me. Parking is limited, but there is plenty of street parking around, but they do have time limits on them (overnight you are good until 9am). There is a gorgeous courtyard with guest access only, which is a really lovely space to sit and relax. Be careful of some of the access steps- I have contacted the motel to let them know...they are different depths, so you must navigate them slowly. Reception staff are friendly and welcoming. Cannot fault them making a smooth check in/check out process. Too small issues for me (the showers and the stairs), but as I said- not a deal breaker for us- we'll be back at some stage I hope!
Bodde här 2 nätter i januari 2024
Svar från Sarah 30 jan. 2024
Hi Rachael,Thank you so much for the great review. We are so glad to hear you enjoyed your stay and is happy with our friendly & welcoming staff, the courtyard etc. We always aim to do our best to provide the best experience to all our guests. Apologies for the inconvenience caused. We have let the management know about the steps and hope we could fix it soon. We look forward to seeing you again soon in the near future. Warm regards,

10/10 Fantastiskt

ROBERT

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a very comfortable stay with a hike balance of hotel amenities and extras that made it feel like a home away from home. I was pleasantly surprised with access to full kitchen and washer and dryer, extra bathroom to use for shower if needed. Greta location at the end of the L2 line at Randwick that effortlessly takes you into Circular Quay downtown Sydney. Transportation is very inexpensive and easy to navigate. Hotel location is also a short bus ride away to both Coogee Beach and the popular Bondi Junction. Highly recommend!
Bodde här 12 nätter i december 2023
Svar från Sarah 30 jan. 2024
Hi Robert, Thank you so much for the great review. We are glad that you enjoyed you stay. We hope to see you again soon in the near future.Warm regards,

8/10 Bra

Leonie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable ,modern rooms in a beautiful building
Beautifully presented and renovated accomodation. Reception staff very happy and helpful ,made us feel welcome, We had astudio room,great for our needs , after a day at Randwick races. Transport to Randwick on tram across the road, and only 3 stops away. Many restaurants and a pub a short walk away. Supermarkets very handy as well. Will definitely be back. Thankyou
Bodde här 1 natt i december 2023
Svar från Reception 27 dec. 2023
Dear Leonie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards, Reception

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 1 natt i december 2023
Svar från Reception Team 30 dec. 2023
Hello Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards,

8/10 Bra

Qianxi

Bodde här 2 nätter i december 2023
Svar från Sarah 30 jan. 2024
Hi Qianxi, Thank you sharing your review with us. We hope you had a good stay with us. Warm regards,

10/10 Fantastiskt

BRIDGETA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Reception 27 dec. 2023
Dear Bridgeta,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Reception

10/10 Fantastiskt

Liz

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Our room was quiet despite being close to the front and a main intersection.
Bodde här 1 natt i december 2023
Svar från Reception 27 dec. 2023
Dear Liz, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Reception

10/10 Fantastiskt

Daran

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location
Bodde här 4 nätter i november 2023
Svar från Reception 28 nov. 2023
Dear Daran, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards, Reception

10/10 Fantastiskt

Adam

Bodde här 1 natt i november 2023
Svar från Reception 27 dec. 2023
Dear Adam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Reception

10/10 Fantastiskt

Sara

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stylish, comfortable rooms with all the amenities needed for a business or leisure stay. Right in the heart of Randwick shops, across the road from Prince of Wales Hospital and light rail to CBD and beyond.
Bodde här 1 natt i november 2023
Svar från reception 20 nov. 2023
Hi Sara,Thank you for the great review of our hotel. We are so glad that you enjoyed your stay and we hope to see you again soon in the near future.Warm regards,

8/10 Bra

Valentinos

Bodde här 1 natt i november 2023
Svar från Reception 27 dec. 2023
Dear Valentinos,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Reception

4/10 Dåligt

Andrew

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
The first room the blind fell off the wall and nearly hit me on the head. Once I was moved the key card didn’t let me back in. The office that was supposed to be manned until 10pm closed early. The lady was rude when I called her back to let me in
Bodde här 2 nätter i november 2023
Svar från Reception 8 nov. 2023
Hi Andrew ,Thank you for taking the time to share your feedback. We have raised the issues you have mentioned with the relevant departments. We hope to welcome you back to our hotel very soon!Best Regards The Lurline Group

8/10 Bra

Melissa

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The property is beautiful, gorgeous architecture and lovely courtyard. The rooms are modern and stylish with comfy beds and rainfall shower. Greater attention to room cleanliness is needed ie. room corners, walls and tiles. This is the only small negative as service was fantastic.
Bodde här 1 natt i november 2023
Svar från Reception 4 nov. 2023
Hi Melissa ,Thank you for taking the time to share your feedback. We have raised the issues you have mentioned with the relevant departments. We hope to welcome you back to our hotel very soon!

8/10 Bra

Vince

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Reception 9 nov. 2023
Dear Vince, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Fantastiskt

Dianne

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There’s nothing I didn’t like. Close to required venue.
Bodde här 2 nätter i oktober 2023
Svar från Reception 28 okt. 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 Okej

Nicholas, Wahroonga

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Right next to the main road and light rail.
Bodde här 1 natt i september 2023
Svar från Reception 13 okt. 2023
Dear Nicholas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Fantastiskt

Tony

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent service
Bodde här 3 nätter i oktober 2023
Svar från J 9 okt. 2023
Hi Tony, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards, The Lurline Hotel

10/10 Fantastiskt

Ritambara

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Relaxing and comfortable
A great location, close to lots of cafes, restaurants and beach. Staff were friendly. Room was spacious and comfortable and the courtyard area was a nice space to sit and enjoy the sun. A suggestion to improve would to add a towel holder in the bathroom and hooks on the bathroom door.
Bodde här 2 nätter i september 2023
Svar från Reception 3 okt. 2023
Hi Ritambara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warm regards,

8/10 Bra

Jørgen Jonas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hurtig ind og hurtig ud
Hurtig check in og servicemindet personale. Vi overnattede i forbindelse med bryllupfest i Sydney, og vi er glad for placeringen, tæt på lokale mad/breakfast.
Bodde här 1 natt i september 2023
Svar från Reception 1 okt. 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

2/10 Väldigt dåligt

Megan

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Inadequate parking frustration.
Hotel room was fine. We were told we couldn’t book parking We were told after arrival that we should have rung that morning to book. We already had a request for parking on site when we booked the hotel. That wasn’t relayed to us earlier on booking. Spent another $41 and distance to park in an external carpark.
Bodde här 1 natt i september 2023
Svar från Reception 1 okt. 2023
Thank you for taking the time to share your feedback. We have raised the issues you have mentioned with the relevant departments.We hope to welcome you back to our hotel very soon!

10/10 Fantastiskt

Elizabeth

Bodde här 4 nätter i september 2023
Svar från j 28 sep. 2023
Dear Elizabeth, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.The Lurline Hotel

10/10 Fantastiskt

Hugh

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Charming character, lovely front desk staff, spacious rooms, quality in decor
Bodde här 2 nätter i september 2023
Svar från Reception 19 sep. 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Bra

Kathryn, Auckland

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have stayed before and given five stars for a heritage room. This time I booked a studio. I would advise booking the heritage or courtyard rooms as a couple of the studio rooms were dark and uninviting, and had no view because they were under street level. However, I am giving five stars for the staff who were accommodating and friendly and managed to move us to a better room. Would definitely stay again in one of the better rooms.
Bodde här 2 nätter i september 2023
Svar från Reception 15 sep. 2023
Thank you for the review of our hotel! We are glad that you enjoyed your stay and staff service. We hope to see you again very soon.

8/10 Bra

Jason

Bodde här 2 nätter i september 2023
Svar från Reception 1 okt. 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Fantastiskt

Anthony

Bodde här 1 natt i september 2023
Svar från J 28 sep. 2023
Dear Anthony, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Regards, The Lurline Randwick

6/10 Okej

AeroPM

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 3 nätter i augusti 2023
Svar från Best Regards, The Lurline 27 aug. 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Fantastiskt

Sara

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay, as always. Convenient location, can walk across the road to light rail, shops that stay open at night, plenty of dining options, walk to the beach in 20 minutes. Comfy room, great facilities. Helpful staff.
Bodde här 2 nätter i augusti 2023
Svar från Reception 23 aug. 2023
Thank you for the great review of our hotel! We are glad that you liked our friendly staff-service and the convenient location of the hotel. We are happy that you enjoyed your stay with us and hope to see you again very soon. Regards, Reception

10/10 Fantastiskt

Steven, Lake Illawarra

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel with great staff
Bodde här 1 natt i augusti 2023
Svar från Reception 16 aug. 2023
Hi Steven, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Reception

10/10 Fantastiskt

Gavin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean. Easy check in. Definitely recommend to friends and family
Bodde här 1 natt i augusti 2023
Svar från Reception 13 aug. 2023
Hi Gavin, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Reception

8/10 Bra

Saki

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i augusti 2023
Svar från Reception 13 aug. 2023
Hi Saki, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Reception

8/10 Bra

Akiyo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice property, clean and good amenities. The only qualm I had was my room had a door that backed straight onto the street, which would've been fine if it was soundproofed but people that walked past literally sounded like they were in my room. Other than the noise, no complaints, everything was excellent. Cheers!
Bodde här 1 natt i juli 2023
Svar från Reception 3 aug. 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Fantastiskt

Sara

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfy bed and room, great location, nicely furnished, clean, safe and easy to park nearby. Light rail just across the road. Staff are super helpful.
Bodde här 3 nätter i juli 2023
Svar från Reception 31 juli 2023
Hi Sara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and liked the rooms & convenient location of the hotel. We are happy that you liked our friendly staff-service and we hope to see you again very soon. Best Regards, The Lurline Hotel

6/10 Okej

Laura

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i juli 2023
Svar från Reception 31 juli 2023
Hi Laura, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay at our hotel. We wish to see you again in the near future. Warm regards,

10/10 Fantastiskt

P

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable Clean and Convenient
Extremely clean and a variety of type of rooms to choose from. Best of all, it is right opposite the Sydney Light rail so you can travel directly from Randwick to Sydney Ferry Terminal, Opera House, able to stop off anywhere in the City Centre.
Bodde här 1 natt i juli 2023
Svar från Reception 22 juli 2023
Dear Guest, Thank you for the great review of our hotel! We are happy that you liked the location of the hotel and enjoyed your stay with us. We hope to see you again very soon.

8/10 Bra

weiyang

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juli 2023
Svar från Reception 20 juli 2023
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 Fantastiskt

Natalie

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent location and comfortable accommodation
Bodde här 1 natt i juli 2023
Svar från Reception 13 juli 2023
Hi Natalie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, reception

10/10 Fantastiskt

Sara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Super helpful staff. Lovely rooms. Great facilities. Proximity to light rail and buses. Parking on nearby streets is easy.
Bodde här 5 nätter i juni 2023
Svar från Reception 8 juli 2023
Hi Sara, Thank you for the great review of our hotel! We are pleased that you liked our friendly staff-service. We are glad that you liked the convenient location and enjoyed your stay with us. We hope to see you again very soon. Kind regards, Reception

10/10 Fantastiskt

Mayo

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice, quiet suburb and close to UNSW and tram to city center.
Bodde här 1 natt i juni 2023
Svar från Reception 5 juli 2023
HI Mayo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Reception

10/10 Fantastiskt

Anna

Gillade: Personal och service och boendets skick och faciliteter
Super friendly staff. So close to public transport. Kitchen and laundry facilities so appreciated. Thank you.
Bodde här 1 natt i juni 2023
Svar från Reception 20 juni 2023
Hi Anna,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Reception

10/10 Fantastiskt

Natalie, Jordan springs

Bodde här 3 nätter i juni 2023
Svar från Reception 8 juli 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Bra

Maree

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Wonderful clean room. Great service. A bit noisy only downside but hotel is really great.
Bodde här 1 natt i juni 2023
Svar från Reception 17 juni 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Reception

10/10 Fantastiskt

Donna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was located across the road from Sydney Surgical Centre. Convenience for a one night stay
Bodde här 1 natt i juni 2023
Svar från Reception 9 juni 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 Okej

Neva

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
I was very disappointed that the TV only worked intermittently even though staff tried to fix. I also could not get the air conditioner to blow warm air, very uncomfortable
Bodde här 1 natt i maj 2023
Svar från Reception 4 juni 2023
Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Fantastiskt

mr james

Bodde här 1 natt i maj 2023
Svar från Reception 9 juni 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Bra

Michelle

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2023
Svar från Reception 16 maj 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.