Dear Emma, Thank you for taking the time to share your feedback with us. It's lovely to note that you enjoyed your stay overall, and found our location to be convenient. We are so fortunate to be situated in the heart of Chatswood, surrounded by so many great shops, cafes, restaurants and public transport links which provide easy access into the city. I was most delighted to read your comments regarding our helpful team, and I thank you for acknowledging their service. I will be sure to pass your compliments on. I was sorry to learn that you had problems with the keys, and air conditioning and I sincerely apologise for the upset. Please rest assured I will be looking into these issues further. Emma, thank you again for sharing your feedback and for choosing to stay with us. We hope you will allow us the opportunity to welcome you again. Kind regards, Sandra Crisafi General Manager

Thank you Fredrik for reviewing our hotel. We hope to welcome you back. Kind regards Sandra Crisafi General Manager

Dear Samuel,We appreciate you taking the time to complete a review from the Sebel Sydney Chatswood. It was a pleasure to receive such positive feedback and we are glad you enjoyed your stay. We hope your next visit will be as pleasant as the previous one. Kind Regards, Sydney Sebel Chatswood

Dear Emma,We appreciate you taking the time to complete a review from the Sebel Sydney Chatswood. It was a pleasure to receive such positive feedback and we are glad you enjoyed your stay. We hope your next visit will be as pleasant as the previous one. Thank you again for sharing your experience, we look forward to welcoming you back. Kind Regards,Sydney Sebel Chatswood

Dear Chris & Sarah,We appreciate you taking the time to complete a review from the Sebel Sydney Chatswood. It was disappointing to note our cleanliness and room maintenance was not up to standard, I apologise for any inconvenience this has caused. Further investigation will occur regarding housekeeping issues.Thank you again for sharing your experience, we appreciate your detailed feedback and we do hope you will allow us the opportunity to welcome you back in the future. Kind Regards,Sydney Sebel Chatswood

Hi Kirrily,We appreciate you taking the time to complete a review from the Sebel Sydney Chatswood. It was disappointing to note our cleanliness and room maintenance was not up to standard, I apologise for any inconvenience this has caused. All of these issues have been noted and will be further investigated.We appreciate your comments in relation to the staff, this is something we take very seriously. This will be further investigated to ensure our team better serves our guests in the future. Thank you again for sharing your experience, we appreciate your detailed feedback and we do hope you will allow us the opportunity to welcome you back in the future. Kind Regards,Sydney Sebel Chatswood

Thank you Trevor, for taking time to tell us about your experience. I sincerely apologize that your room was not up to standard and for the negative impact that this had on your stay. I can assure you that I will be investigating this issue with the department head.Kind regards,Sandra Crisafi

Thank you, Frazer, for taking time to leave a review. It's a pleasure to hear that you enjoyed your stay and our great location. We look forward to welcoming you back. Kind regards,Sandra Crisafi

Dear Jasmine, Thank you for taking the time to leave a review from your stay at the Sebel Sydney Chatswood. It was a pleasure to receive such positive feedback and we are glad you enjoyed your stay and the great location of our Hotel. Kind regards Sandra CrisafiGeneral ManagerThe Sebel Sydney Chatswood

Dear KakkanathThank you for taking the time to leave a review from your stay at The Sebel Sydney ChatswoodIt was disappointing to note our cleanliness was not up to standard as this should have been. I apologise for any inconvenience this has caused. Not having a restaurant limits us to a grab and go breakfast which is a breakfast box. I'm unsure why this was not clear when the booking was being made, however we will look into this. Thank you again for sharing your experience we appreciate your detailed feedback. Kind regardsSandra CrisafiGeneral ManagerThe Sebel Sydney Chatswood

Thank you Mariko, for taking time to leave a review. It is disappointing to see that you did not enjoy your stay, but I hope that you will allow us the opportunity to welcome you back in the future.Kind regards,Sandra Crisafi

Dear Suanne, Thank you for taking the time to leave a review from your stay at the Sebel Sydney Chatswood. It was a pleasure to receive such positive feedback and we are glad you enjoyed your stay. Kind regardsSandra CrisafiGeneral ManagerThe Sebel Sydney Chatswood

Dear Gayle Thank you for taking the time to complete our survey from The Sebel Sydney Chatswood. It was a pleasure to receive positive ratings and we are glad you enjoyed your stayThank you again for sharing your experience, we look forward to welcoming you back.

Thank you for your review Jed; we agree that our property and rooms are ideal for families. We hope to welcome you back in the near future.

Thank you for taking the time to review your stay Peyrolle, we really appreciate your feedback. Unfortunately we don't service rooms unless you are staying for more than one week; as you were only with us for 4 nights, your room was not serviced however, there are garbage chutes located on every floor near the elevator to dispose of any rubbish and our reception our housekeeping team would've been more than happy to provide you with new garbage bags or top up any other amenities in your room during your stay. We are glad you enjoyed our location and we hope to welcome you and your family again in the future.

Thank you for taking the time to review your stay Sean, we genuinely appreciate your feedback. We agree that some of the rooms carpet is looking rather worn so we are currently going through the process of having all carpets replaced in each of our rooms. We are glad that you enjoyed your stay overall and we hope we can welcome you back in the not too distant future.

Dear Nerida Thank you for taking the time to leave a review. We hope to have you here with us again in the future.

Dear Justine Thank you for taking the time to share your experience and leave us a positive rating. We are glad you enjoyed your stay and hope to welcome you back in the future.

Dear Linda We really appreciate you taking the time to leave a review and we are glad you enjoyed your stay.Thank you again for sharing your experience, we look forward to welcoming you back in the future. Kind regards, Sandra CrisafiGeneral Manager

Dear Haden, Thank you for taking the time to provide feedback on your experience, we are glad you enjoyed your stay. We look forward to welcoming you back to the Sebel Sydney Chatswood.

Dear Ged Thank you for taking the time to provide feedback from your stay. It was a pleasure to receive positive ratings and we are glad you enjoyed your stay.We look forward to welcoming you back.Kind regards,Sandra Crisafi General Manager

Hello Daniel,Thank you for taking the time to review your stay with us, the team will be thrilled to hear that they made your experience the best it could be.We hope to welcome you back again in the future.Warm RegardsElizabeth MoentingOperations Manager

Dear Man Tsun,Thank you for taking the time to tell us about your experience at The Sebel Sydney Chatswood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Elizabeth MoentingOperations Manager

Hello Roderick,We very much appreciate your comments regarding your stay at The Sebel Sydney Chatswood. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm RegardsElizabeth MoentingOperations Manager

Hello TJ,Thank you for your positive review of our hotel, I am glad you enjoyed your stay and I hope to welcome you back in the future.Warm RegardsElizabeth MoentingOperations Manager

Hello Sheryl,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Elizabeth MoentingOperations Manager

Hello Mon,Thank you for your review. I am very sorry that you were affected by cooking smells in our common areas, this is not the experience we want for our guests. I am also sorry that you had issues in the carpark we do have signage displaying the height restrictions, however I apologise that this was not communicated to you by the team. However, I am glad that you enjoyed our location and other facilities during your stay.Thank you for your feedback, we hope to welcome you back soon!

Hello Steven,Thank you for your kind review, I am thrilled that you enjoyed your stay with us.

Thank you for taking the time to provide us with feedback Ashish, we genuinely appreciate.I'm glad you enjoyed your stay overall and the location.We are aware that there are certain upgrades that need to be implemented at the hotel such as carpet and sofa bed upgrades which we are in the process of organising currently. It is only through feedback such as this that we understand the guest experience and try to be better in the future.

Hello Ernest,Thank you for your review, our staff will be thrilled to hear this.We hope to welcome you back soon!

Hello Xin,Thank you for your review, I am glad you enjoyed your stay with us.We hope to welcome you back soon!

Thank you very much for taking the time to send us your feedback Marijana, we appreciate that you've taken time out of your day to assist us in getting better. I'm so sorry to hear you had a poor stay with us as this is definitely not our standard. I'm not sure why anyone in our team would've said that all of our rooms are poor as this is absolutely not the case and we should've taken steps to rectify any issues you might've had in your room so I'm extremely sorry that this was not your experience. I really hope we can welcome you back to The Sebel Sydney Chatswood in the not too distant future to show you a much better experience. Kind Regards, Maia Kilfoyle - Front Office Manager

Hello Elizabeth,Thank you for your kind review, I am glad that you enjoyed our convenient location and facilities. We always strive to deliver the best guest service possible for our guests.We hope to welcome you back in the future soon!

Dear Daniel,Thank you for your feedback.I hope you had a lovely stay with us

Dear Warnakulasuriya,I apologise for the inconvenience cause that pool was not heated during your stay.

Dear Reuben,Thank you for your feedbackHave a lovely day ahead Kind regards,Dani

Dear Fancy,Thank you for your feedback, it helps us to improve service provided. It will be addressed to the staff member and training provided.Kind regards,Sebel Chatwood Team

Dear Elissa,Thank you for your feedbackI apologize for the inconvenience you had experienced It will definitely be addressed to the relevant department and training be providedKind regards,Sebel Chatswood team

Dear Antony,Thank you for your feedback.I hope you have a lovely stay with usKind regards,Sebel Chatswood team

Dear Shannon,Thank you for staying with us.Please let us know on what hotel can improve to make your next stay more comfortable. Kind regards,Sebel Chatswood Team

Dear Yvette,Thank you for your feedback.I hope you had a lovely stay at Sebel Chatswood