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Recensioner av UNO Hotel Sydney

3 out of 5
UNO Hotel Sydney
2 Roslyn Street, Potts Point, NSW

Recensioner

4,0
10 - Fantastiskt i betyg. 8 av 132 recensioner" "
8 - Bra i betyg. 11 av 132 recensioner" "
6 - Okej i betyg. 17 av 132 recensioner" "
4 - Dåligt i betyg. 30 av 132 recensioner" "
2 - Väldigt dåligt i betyg. 66 av 132 recensioner" "

4,0/10

Renlighet

5,8/10

Personal och service

3,6/10

Bekvämligheter

3,6/10

Boendets skick och faciliteter

4,2/10

Hållbarhet

Recensioner

4/10 Dåligt

Thomas

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Don’t stay here. It’s not worth the savings. The property is not what it looks like in the images and is badly worn out. Our room had tiles missing in the bathroom, no bathroom ventilation, mould stains, an almost-hole in the ceiling above the shower, a window that didn’t latch, broken glass behind the toilet, cracks/soft spots in the floor, no electric kettle, a sad stained couch, a poorly draining sink, and insufficient crockery/cutlery. The Wifi was terrible and dropped out every 30 seconds. And it smelt like smoke after the person before us must have smoked in the room. Thankfully the beds were comfy and sheets were clean. If all you need is a bed for a night and running water, it might be okay. But if you want to feel comfortable and safe, don’t stay here. It shouldn’t even be operating. We were “upgraded” to our room because the other one was being renovated, and while we were told about the “problem” of tiles missing, we weren’t told about the disgusting bathroom ceiling above the shower, or any other issues. Location is really good near Kings Cross station and in a seemingly nice part of town. But again, not worth it.
Bodde här 4 nätter i april 2024

6/10 Okej

bangyuan

Reste med familjen
Staff said TV is broken and would be taken off.
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

mao

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024

2/10 Väldigt dåligt

Grace

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The photos were the biggest catfish I have ever experienced. The room was so dirty, there was literally a large hole in the mouldy bathroom ceiling. Brown liquid dripping down the walls and the hallways had cigarette butts and white power all over the ground. When we checked in the staff were fast asleep. We moved hotels that night it was so bad and we felt unsafe in the area.
Bodde här 3 nätter i februari 2024

2/10 Väldigt dåligt

barry

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Terrible place! Don’t stay there.
Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Maria

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Carla

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The photos did not match at all. Everything was broken, smelled, looked unclean, the shower head was laying on the soap dispenser with now soap, the construction site next door was very loud at 7am. Everything was gross and cancelled my stay there except fpr the first night as no other place was available
Bodde här 5 nätter i februari 2024

4/10 Dåligt

Derek, Ottawa

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
First, the pictures online are not the room I got for sure, also note the building right next door was demolished, and the jackhammering each morning that starts at 7:30 am isn't the best for vacationers.
Bodde här 3 nätter i februari 2024

2/10 Väldigt dåligt

Gregory

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hoped it would be cheap and cheerful… but it was just cheap.
Bodde här 3 nätter i februari 2024
Svar från GSA 6 feb. 2024
Dear Gregory,We apologize for the disappointing experience you had at Uno Hotel. Your feedback is crucial, and we're taking immediate steps to improve. We assure you that your next visit will be much better.

4/10 Dåligt

Bec

Bodde här 2 nätter i februari 2024

2/10 Väldigt dåligt

Robinson

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was completely dirty. The dirtiest hotel have ever been to. I’m a male solo traveler and I rarely complain, but if you go with your wife or female partner, be ready for a nightmare holiday. I would not stay again.
Bodde här 2 nätter i januari 2024
Svar från GSA 6 feb. 2024
Dear Guest,We sincerely apologize for not meeting your expectations during your recent stay at Uno Hotel. Please be assured that this does not reflect our usual standards.Your feedback has been shared with our team, and immediate steps are being taken to rectify the issues you encountered. Your insights are invaluable in helping us enhance our services and facilities.We genuinely appreciate your feedback and the opportunity it provides us to make necessary improvements. If you choose to stay with us again, we are committed to ensuring a memorable experience for all the right reasons.Please accept our sincerest apologies once again.

2/10 Väldigt dåligt

Christina

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

6/10 Okej

Jannie

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Semi handy location
Bodde här 1 natt i januari 2024

6/10 Okej

Neville

Gillade: Personal och service
They need to update their website pictures, it is not accurate and misleading. I get that it is not the most expensive, but lack of maintenance and upkeep is starting to show.
Bodde här 3 nätter i januari 2024
Svar från GSA 6 feb. 2024
Dear Guest,We sincerely apologize for not meeting your expectations during your recent stay at Uno Hotel. Please be assured that this does not reflect our usual standards.Your feedback has been shared with our team, and immediate steps are being taken to rectify the issues you encountered. Your insights are invaluable in helping us enhance our services and facilities.We genuinely appreciate your feedback and the opportunity it provides us to make necessary improvements. If you choose to stay with us again, we are committed to ensuring a memorable experience for all the right reasons.Please accept our sincerest apologies once again.

10/10 Fantastiskt

Scot, Arvada

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place. Wifi was very poor.
Bodde här 7 nätter i januari 2024
Svar från GSA 6 feb. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We sincerely appreciate your honesty and the opportunity it provides us to improve.We have notified our network provider for better wifi quality.We're committed to making things better in the future and ensuring that your next stay with us exceeds your expectations. Your valuable insights have been shared with our team, and we're taking immediate steps to address the areas of concern.Please rest assured that your feedback is being used to enhance our services and facilities. We're dedicated to delivering a truly memorable experience during your future visits to Uno Hotel.

2/10 Väldigt dåligt

Darren

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The treatment we received from Expedia was absolutely disgusting.. Having found out that the property was nothing even close to the pictures UNO were putting on there website, and having made about 50 calls to UNO with NOT 1 call being answered and then being in touch with Expedia about our complaint , they simply said that we weren't able to receive our money back ...Totally pathetic for such a Large company . Thanks for nothing 😡
Bodde här 1 natt i januari 2024

8/10 Bra

Scot, Arvada

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wifi is not reliable. Great room otherwise.
Bodde här 7 nätter i januari 2024
Svar från GSA 6 feb. 2024
Dear Scott,Thank you for taking the time to share your feedback with us. We sincerely appreciate your honesty and the opportunity it provides us to improve.We're committed to making things better in the future and ensuring that your next stay with us exceeds your expectations. Your valuable insights have been shared with our team, and we're taking immediate steps to address the areas of concern.Please rest assured that your feedback is being used to enhance our services and facilities. We're dedicated to delivering a truly memorable experience during your future visits to Uno Hotel.

2/10 Väldigt dåligt

Hugh

Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

Sophie

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024

2/10 Väldigt dåligt

Ben

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Disgusting! Poor reception, filthy venue.. surprised this place is still operational, decent area though
Bodde här 4 nätter i januari 2024
Svar från GSA 6 feb. 2024
Dear Ben,We sincerely apologize for not meeting your expectations during your recent stay at Uno Hotel. Please be assured that this does not reflect our usual standards.Your feedback has been shared with our team, and immediate steps are being taken to rectify the issues you encountered. Your insights are invaluable in helping us enhance our services and facilities.We genuinely appreciate your feedback and the opportunity it provides us to make necessary improvements. If you choose to stay with us again, we are committed to ensuring a memorable experience for all the right reasons.Please accept our sincerest apologies once again.

2/10 Väldigt dåligt

Grace

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Do not stay here
had to wait 15 mins to check in because no one was at the desk. Room had a very strange smell and bathroom door had no handle. A few hours into my stay bugs started showing up everywhere and in getting rid of them I noticed that the floor had not been cleaned either. Brought problem up to reception and they gave me bug spray. Went to have a shower but discovered mould and other peoples’ hair and so couldn’t shower, went to bed and found hair in the sheets. Do not waste your money here, cut my stay to one night only. Did receive a refund for the nights I did not stay
Bodde här 3 nätter i januari 2024
Svar från GSA 15 jan. 2024
Dear Guest, We sincerely apologize for any inconvenience you experienced and appreciate your honesty in bringing these matters to our attention. We regret that your stay did not meet your expectations, and we take your concerns seriously. Please accept our sincere apologies for any inconvenience caused. Your feedback is invaluable to us, and we are committed to addressing the issues you've raised to ensure a better experience for our future guests. We have taken strict steps to improve our housekeeping services. We are hoping for your future stay with better and improvised facilities.

2/10 Väldigt dåligt

Phil

Bodde här 2 nätter i januari 2024

2/10 Väldigt dåligt

Maika

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
本当に最悪なホテルでした。 まず部屋が汚い、写真と全然違います!毎日ゴキブリを見ました。 汚いのに掃除は3日に1度。フロントに頼んでも断られました。 バスルームは裸足で歩くのに抵抗があるほど汚かったのでビーチサンダルを使用しました。 フロントの対応も最悪でした。特にデポジットは言われて日には返ってこず。1度連絡したら、末尾が〇〇〇〇のカードの詳細を教えて欲しい、そこに返金すると言われました。そんなカード持ってないし、チェックインの日にカード情報は教えていると伝えると返信なし。もう一度催促の連絡をすると、また同じことを言われました。支払い履歴とカード番号を伝えると「既に返金している」との返信が来ましたが、銀行口座を見ると私が連絡したタイミングでの返金でした。連絡しなかったらデポジットは返金して貰えなかったと思うとゾッとします。 大して安い訳では無いのにこの対応はありえないです。
Svar från FOH 9 jan. 2024
Dear GuestWe sincerely apologize for any cleanliness concerns you experienced during your recent stay at Uno Hotel. We have already taken corrective measures to address the issues raised, and we are implementing additional training for our housekeeping staff to prevent such occurrences in the future.Kind Regards

2/10 Väldigt dåligt

CLARA

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

6/10 Okej

pau

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024

2/10 Väldigt dåligt

Rodenc

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very bad smell on the stairs and the room as well. Microwave horrible smell.
Bodde här 2 nätter i december 2023
Svar från FOH 9 jan. 2024
Dear GuestWe sincerely apologize for any cleanliness concerns you experienced during your recent stay at Uno Hotel. We have already taken corrective measures to address the issues raised, and we are implementing additional training for our housekeeping staff to prevent such occurrences in the future.Kind Regards

4/10 Dåligt

Elizabeth

Reste med familjen
Gillade inte: Boendets skick och faciliteter
The property was a great location for us. Unfortunately, there were roaches, no trash bin, only one knob for shower that had to be switched from cold to hot, most lights did not work as the bulbs were gone, could not get a/c to work, card key did not work and we were given a regular key for the room but no key for after hours access. Over all, a very sub-par stay.
Bodde här 1 natt i december 2023
Svar från FOH 9 jan. 2024
Dear GuestWe sincerely apologize for any cleanliness concerns you experienced during your recent stay at Uno Hotel. We have already taken corrective measures to address the issues raised, and we are implementing additional training for our housekeeping staff to prevent such occurrences in the future.Kind Regards

2/10 Väldigt dåligt

Kata

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Very mouldy smelly bathroom. Dirty room with wallpaper coming off, rundown building. Checked out early and went to another lot nicer hotel for around the same price. Never got a refund as the manager never responded to expedia queries. Avoid
Bodde här 5 nätter i december 2023
Svar från Raman 22 dec. 2023
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Uno Hotel. We sincerely apologize for any inconvenience you experienced and appreciate your honesty in bringing these matters to our attention.We regret that your stay did not meet your expectations, and we take your concerns seriously. Please accept our sincere apologies for any inconvenience caused. Your feedback is invaluable to us, and we are committed to addressing the issues you've raised to ensure a better experience for our future guests.Our team is actively investigating the concerns you've highlighted, and we are implementing corrective measures to prevent a recurrence. We understand the importance of delivering a seamless and enjoyable stay, and we appreciate your patience as we work towards improving our services. We genuinely value your feedback, and we are dedicated to making the necessary enhancements.Once again, we apologize for any inconvenience, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Best Regards

4/10 Dåligt

G

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Uno hotel Sydney - dirty with bugs
Bodde här 3 nätter i december 2023
Svar från GSA 6 feb. 2024
Dear Guest,We sincerely apologize for not meeting your expectations during your recent stay at Uno Hotel. Please be assured that this does not reflect our usual standards.Your feedback has been shared with our team, and immediate steps are being taken to rectify the issues you encountered. Your insights are invaluable in helping us enhance our services and facilities.We genuinely appreciate your feedback and the opportunity it provides us to make necessary improvements. If you choose to stay with us again, we are committed to ensuring a memorable experience for all the right reasons.So far, we have applied several pest control to curb the issue.Please accept our sincerest apologies once again.

8/10 Bra

paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place
Good place to stay but unfortunately was woken up with Banging at the construction site from 7am
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Ana, Fridley

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pictures were very deceiving for this inexpensive hotel. A dead cockroach and mold in the bathroom were not my idea of good value for this property.
Bodde här 3 nätter i december 2023
Svar från Raman 22 dec. 2023
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Uno Hotel. We sincerely apologize for any inconvenience you experienced and appreciate your honesty in bringing these matters to our attention.We regret that your stay did not meet your expectations, and we take your concerns seriously. Please accept our sincere apologies for any inconvenience caused. Your feedback is invaluable to us, and we are committed to addressing the issues you've raised to ensure a better experience for our future guests.Our team is actively investigating the concerns you've highlighted, and we are implementing corrective measures to prevent a recurrence. We understand the importance of delivering a seamless and enjoyable stay, and we appreciate your patience as we work towards improving our services.We genuinely value your feedback, and we are dedicated to making the necessary enhancements.Once again, we apologize for any inconvenience, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

4/10 Dåligt

David

Gillade inte: Boendets skick och faciliteter
Great location, tiles fallen of shower and rose on floor, other than that good value and very convenient
Bodde här 1 natt i december 2023

4/10 Dåligt

Kriselvie, Auckland

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room and property is old and run down
Bodde här 3 nätter i december 2023
Svar från GSA 6 feb. 2024
DearGuest,We sincerely apologize for not meeting your expectations during your recent stay at Uno Hotel. Please be assured that this does not reflect our usual standards.Your feedback has been shared with our team, and immediate steps are being taken to rectify the issues you encountered. Your insights are invaluable in helping us enhance our services and facilities.We genuinely appreciate your feedback and the opportunity it provides us to make necessary improvements. If you choose to stay with us again, we are committed to ensuring a memorable experience for all the right reasons.Please accept our sincerest apologies once again.

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Our room had a dangerous dip in the floor. The shower could not be turned off which meant the floor was always wet.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Sam

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I don’t fully understand the bad reviews but my experience was good. Helpful staff and location is unbeatable.
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Lisa

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
False adverting!! how this place is rated 8.4 on here is a joke! All amenities listed were missing, no microwave, no cutlery, no plates etc. BLACK MOULD on the bathroom ceiling!! Health hazard!! Room cards kept malfunctioning so I felt unsafe at night so had to put my suitcase up against the door at night Building needs to be gutted ad renovated Lastly my $100 deposit has not been refunded The only good thing about this place was its location!!
Bodde här 5 nätter i november 2023
Svar från Raman 8 dec. 2023
Dear Guest,Please accept our sincere apologies for the inconvenience caused during your stay. We regret the fact that you have faced issues with the keycards. We have upgraded our locks and other amenities are also upgraded. Regarding the bond, we have already refunded the moment we received the keys. In future, we are hoping to accommodate you with better experience.

4/10 Dåligt

David

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfy bed, great location, reasonable rates, close to shops, trains , but it all goes downhill from there. Filthy room, no air con, just a loud free standing fan, no housekeeping as advertised, no TV remote, only 9 of 50 channels actually have reception. Microwave was filthy from previous guests, one single milk for tea and coffee for the four days. Dust and hair all around the skirting and under the bed, broken power points and a flimsy coat rack with only 4 small plastic hangers that collapsed under the weight of the clothes. Oh and to add insult they dare to take a $100 deposit in case there was any damages, how they could tell I'm not sure, but they did refund as promised.
Bodde här 4 nätter i november 2023
Svar från Raman 8 dec. 2023
Dear Guest,We sincerely apologies for the inconvenience that have caused during your stay. We have taken strict steps to improve our housekeeping services. We are hoping for your future stay with better and improvised facilities.

4/10 Dåligt

KEIKO

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ベッドメイキングが一度も無く、部屋のドアのロック部分が穴が空いて板で補修した状態でドアのノブも無く部屋への入退室が不自由な点。照明器具は電球で代用、ヘアドライヤーは途中で止まるなどなど、部屋を変えて欲しいと申し出るも叶わず。デポジットも1週間経過しても返金無しで最悪のホテルでした。唯一は良かったのは交通の便くらいです。
Bodde här 3 nätter i november 2023
Svar från GSA 7 dec. 2023
Dear Guest,We apologize for the inconvenience caused during your stay. We have spoken with housekeeping management and will keep things better in the future.Regarding the bond refund, as it need to be manually refunded, please provide your booking number and bank card detail to our email: reservations@unohotel.com.au.Thank youKind regards,Uno Hotel

2/10 Väldigt dåligt

Kia

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Very disappointed in our stay. Our room looked very different to the images online, the beds rolled around the floor like no tomorrow, bathroom was dirty, curtain didn’t even cover the whole window and let a lot of light in during the night, there was a skip bin under our room with bottles being chucked in at all times of the night, there was one drinking glass in the cupboard and it was dirty, there were two cockroaches in our room on arrival, the mattress was disgusting and half torn apart, etc… We visited Sydney for Mums 50th and was expecting a half decent room considering the price we paid…
Bodde här 2 nätter i november 2023
Svar från GSA 7 dec. 2023
Dear Guest,We apologize for the inconvenience caused during your stay. We have spoken with housekeeping management and will keep things better in the future.Kind regards,Uno Hotel

2/10 Väldigt dåligt

Chris

Gillade inte: Bekvämligheter och boendets skick och faciliteter
This property was not as advertised. I was looking for a well presented, well maintained and seld contained unit as i was would be working in the area. The cooking area was a microwave and sink with edging coming off the unit. There was no toilet paper, the bathroom ceiling was mouldy. Light bulbs were missing, the electrics for the tv were exposed. And it appeared to be a new migrant hostel. Which is ok, but it was not what i thought i had booked. I walked out, asked Expedia to get me a refund on the basis of miss selling and I haven't heard a word from Expedia since.
Bodde här 5 nätter i november 2023
Svar från GSA 7 dec. 2023
Dear Guest,We apologize for the inconvenience caused during your stay. We have spoken with housekeeping management and will keep things better in the future.Kind regards,Uno Hotel

2/10 Väldigt dåligt

Marc

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
It was infested with roaches, very dirty room and no one ever on reception
Bodde här 2 nätter i oktober 2023
Svar från GSA 7 dec. 2023
Dear Guest,We apologize for the inconvenience caused during your stay. We have spoken with housekeeping management and will keep things better in the future.The reception open from 9am to 10pm and reception perform other duties as well but we once again apologize if there was no staffs at reception when you arrived.Kind regards,Uno Hotel

4/10 Dåligt

Brooke

Gillade inte: Renlighet och boendets skick och faciliteter
The bathroom was dirty they said they would lock the front door after 10pm they never did the the elevator is a death trap waiting to happen
Bodde här 4 nätter i november 2023
Svar från GSA 7 dec. 2023
Dear Guest,We apologize for the inconvenience caused during your stay. We have spoken with housekeeping management and will keep things better in the future.Kind regards,Uno Hotel

2/10 Väldigt dåligt

Pa Houa

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Avoid Uno Hotel at all costs! Neglecting to check reviews was my initial blunder, and I've got some serious gripes for the owners. The room was a dismal far cry from online photos. Infrastructure wear is one thing, but this was beyond ridiculous – no warmth, noticeable smell, cracks everywhere, and an interior straight from the Stone Age. The price? Astronomical for such dissatisfaction. To top it off, a live cockroach welcomed me. Yes, you read that right. The bathroom door and window were broken, adding to my disappointment. Despite the receptionist assisting with the pest, my experience remained tarnished. On night three, another cockroach, more staff notifications, but the escape artist roach persisted. Thankfully, I documented this horror. Cockroaches trigger allergies and asthma. This hotel, a breeding ground for disease, desperately needs professional cleaning. Smaller roaches joined the party. Politely requesting pest assistance did little to salvage my dismay. My third-night encounter intensified my overall disdain. I checked out, moving to a cleaner hotel at the same price. Uno Hotel, a regrettable choice; no intention of returning. I received my $100 deposit back – it is important to ensure this is done in person. Now, for those who simply seek a room with a bed and a roof, without any regard for cleanliness or hygiene, this hotel may indeed be suitable for you. However, I strongly discourage renting from Uno Hotel. It obliterated any chance of a delightful stay.
Bodde här 3 nätter i november 2023
Svar från GSA 7 dec. 2023
Dear Guest,We apologize for the inconvenience caused during your stay. We have spoken with housekeeping management and will keep things better in the future.Kind regards,Uno Hotel

2/10 Väldigt dåligt

lynne

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The service was good the staff were friendly and nothing was a problem. The room could be cleaned a lot better the bathroom was disgusting mould on the ceiling and had a stale smell to the room needs to be updated. A lot of noise outside curtains didn’t close together so room was lit up all night. Made it hard to sleep.
Bodde här 3 nätter i november 2023
Svar från GSA 7 dec. 2023
Dear Guest,We apologize for the inconvenience caused during your stay. We have spoken with housekeeping management and will keep things better in the future.Kind regards,Uno Hotel

2/10 Väldigt dåligt

Linda

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023

2/10 Väldigt dåligt

Bill

Reste med sin partner
Gillade inte: Renlighet, personal och service och bekvämligheter
No words could justify how bad this is as a hotel and should at least have up to date photos as it is a filthy cockroach invested dungeon!
Bodde här 4 nätter i november 2023

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
No vayan a este hotel
Peor imposible. Las fotografías no tienen nada que ver con la realidad. Nos dieron una primera habitación sin limpiar, con un trapo sucio dentro del frigorifico, cucarachas correteando, luces sin funcionar, y sin toallas ni almohadas en el interior. Pedimos el cambio y nos dan otra más de lo mismo, con la ducha llena de moho, oliendo muchisimo humedad , las cosas rotas, sin limpiar y con más cucarachas. No nos pudieron dar una habitación en condiciones y al levantarmos vomitando tuvimos que salir de allí y buscar un hotel a última hora. Además la zona donde estaba no da mucha seguridad, sobretodo por la noche. En cuanto al dinero de los siguientes días no nos lo han devuelto, dijeron que nos teníamos que poner en contacto a través de esta web y desde hoteles.com nos han dicho que no se puede hacer nada porque el propiertario del hotel no quiere devolverlo y en ese caso se aplican las políticas y condiciones, es decir, que nadie te ayuda, a nadie le importas y el dinero está perdido.
Cucaracha dentro de la cama
Cucaracha viva
Ducha sin limpiar
Moho y humedad, el techo se te cae encima
Bodde här 5 nätter i november 2023

6/10 Okej

Yuki

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 3 nätter i november 2023

2/10 Väldigt dåligt

Trung

Affärsresenär
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
I left after the first night. I would not stay and definitely not recommend. Things were dirty, broken, smelly. DO NOT BOOK THIS HOTEL
Bodde här 2 nätter i augusti 2023

2/10 Väldigt dåligt

Michael

Gillade inte: Personal och service och boendets skick och faciliteter
Should be shut down
Bodde här 1 natt i oktober 2023