Gårdshotell i Sydvästra Illinois

“I book a pet friendly hotel. When I got to the hotel, the manager met me at the door yo explain not dogs were allowed. She was very aggressive. I explained that I had received 2 messages from the hotel and none stated dogs were not allowed. I read the rule that were sent which didn't say anything about pets. She started that this rule was across all IHG which is not correct. This pet is a small maltipoo and is my support animal. I am a navy veteran with SERVICE CONNECTED PTSD and I was turned...

“Best hotel pool around - very nice hotel”

“Love”

“Fair place to stay for a night. Needs updating.”

“The room was nice and very clean. The staff was very kind and helpful.”

“This place was really charming. It's run by a family rather than a corporate entity, and the difference is palpable. Will stay again.”

“Amazing hotel, the room was spotless and very spacious with fantastic views. On arrival and throughout our stay the staff were extremely helpful and friendly. The food was really nice and great portions too. The casino is huge and worth a visit! The indoor and outdoor pool was clean and relaxing. Highly recommend this hotel!”

“We were charged $100 for each room (2rooms) in which would be returned at end of stay. At the end of our stay, front desk said that we did not give them $200 in cash. They would have to pull camera feed to verify. Within an hour of us leaving, the $200 was deposited into our account. We also had made reservations and spoke to a live person to ensure we received a handicap accessible room for my elderly parents. We were placed on the third floor. I reiterated to the front desk person that my...