When we first got here, it took a bit to figure out the 14 digit numeric code for the front door they sent me only needed 10 digits not all 14. I’m not sure what the point of sending us 14 digits was.Once we were able to enter the property, the AC was not on, and it was extremely hot inside. We could not get the mini splits to turn on in any of the rooms, even though we had googled and double checked that we were doing at the correct way. I tried to call the host company about the AC and was on hold for over 10 minutes. Then the call just disconnected. At 4:31 pm, the AC units miraculously turned on in all of the rooms.Overall, the listing was as stated and, on the surface, appeared to be clean. Unfortunately, there was other people‘s hair on the floor, and when I went to get the vacuum to clean it up, it was packed with dust and hair from a previous guest. I had to clean out the vacuum so that I could use it. It was disgusting.We went on a hike with our dogs and when we returned, we were very sweaty. I wanted to clean our clothes in the washer. When I open the door, an awful smell came out, and I noticed that they hadn’t cleaned the rubber portion in the front loading washer. I would rather take home a pile of sweaty clothes to clean at home than use that disgusting smelling washer. It was our 15th wedding anniversary, if you can get past the dirt, hair, moldy smell from the washer, it was a decent trip. They definitely need a new set of Cleaners. Pretty easy fix.