Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 576 av 1000 recensioner" "
10 - Fantastiskt
576
8 - Bra i betyg. 261 av 1000 recensioner" "
8 - Bra
261
6 - Okej i betyg. 89 av 1000 recensioner" "
6 - Okej
89
4 - Dåligt i betyg. 39 av 1000 recensioner" "
4 - Dåligt
39
2 - Väldigt dåligt i betyg. 35 av 1000 recensioner" "
2 - Väldigt dåligt
35
9,2/10
Renlighet
9,0/10
Personal och service
8,2/10
Bekvämligheter
8,8/10
Boendets skick och faciliteter
8,6/10
Hållbarhet
Recensioner
6/10 Okej
Tonia
Reste med familjen
16 maj 2024
Gillade: Personal och service
Gillade inte: Bekvämligheter
The bed was really uncomfortable. Walls are very thin.
Tonia
Bodde här 1 natt i maj 2024
6/10 Okej
Megan
Reste med familjen
12 maj 2024
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
We have stayed here for years, unfortunately this will probably be our last time. The staff is always very friendly and helpful. They are under renovations and getting rid of the pool and breakfast which are both reasons why we stay there.
Megan
Bodde här 2 nätter i maj 2024
Svar från Nichole Thurston - Guest Services Manager 13 maj 2024
We are sad you will not be staying with us any longer.
6/10 Okej
Summer
Reste i grupp, Reste med familjen
5 maj 2024
Gillade: Renlighet, personal och service och bekvämligheter
The staff here is so pleasant and helpful. The building is under renovation but the floors done are beautiful. I like that they have a later check out also, nice to be able to sleep in.
Summer
Bodde här 1 natt i april 2024
Svar från Nichole Thurston - Guest Services Manager 13 maj 2024
Thank you for your review. We are happy to hear you like our new rooms, and that our staff is pleasant and helpful.
2/10 Väldigt dåligt
Tonino
Affärsresenär
30 apr. 2024
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Under construction which began before 8am. Staff unapologetic when i called about the noise. I was told i was lucky that it didnt begin earlier. I also recieved no prior notiification about the construction at check in either.
Tonino
Bodde här 1 natt i april 2024
Svar från Jose Maldonado 30 apr. 2024
Thank you for sharing feedback about your experience. I was the one who was at the desk when you were cursing and being extremely disrespectful. I am thankful you apologized after realizing the error of your ways.We do have notices about the renovation posted on Expedia, at the front desk, and throughout the hotel. Expedia also sent you a message reminding you about the renovation we are undergoing after you booked.
10/10 Fantastiskt
Krista
27 apr. 2024
Krista
Bodde här 1 natt i mars 2024
Svar från Nichole Thurston - Guest Services Manager 18 maj 2024
Thank you for review we are happy you enjoyed your stay.
2/10 Väldigt dåligt
Kelly
Reste med familjen
20 apr. 2024
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
It was not made clear that this property was undergoing major renovations until AFTER I paid for a non refundable room. The hotel was filthy and the room had damaged doors, dirty carpeting and threadbare sheets. Booking through Expedia made it impossible to fix the reservation issue. I will always book directly with any hotels in the future. I am disappointed in Expedia and IHG.
Hello Kelly I'm very sorry you are unhappy with your stay. We do have the construction and closures listed on the information page. Unfortunately where Expedia lists is a bit farther down the page.
6/10 Okej
Thomas
17 apr. 2024
Thomas
Bodde här 1 natt i mars 2024
Svar från Nichole Thurston - Guest Services Manager 13 maj 2024
Thank you for your review.
10/10 Fantastiskt
Laura
13 apr. 2024
Laura
Bodde här 1 natt i april 2024
Svar från Nichole Thurston - Guest Services Manager 13 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
GREAT HOTEL! There were signs saying please pardon our renovations and excuse the renovation noise. We were not inconvenienced by either! Super friendly front desk staff. The building/rooms were super clean and updated. The Breakfast buffet was very good! The next time I am in Tacoma I will book the Holiday Inn Express again!
Lewis
Bodde här 1 natt i april 2024
Svar från Lucia Lemus 8 apr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tacoma Downtown. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.
8/10 Bra
Martin L. Brown
Reste i grupp, Affärsresenär
5 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a nice hotel, but they were doing remodeling of the 4th and 5th floors. Noisy during the day.
Thank you for your review, Unfortunately we do have remodeling currently but it will be work the noise soon.
10/10 Fantastiskt
Claudia
Reste med familjen
4 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Recommendations do not paid parking within the hotel is $50. 00 per day stead park out side is free and plenty of parking. The hotel is going true remodeling so is a lot of construction 🚧 noise. Other then that is clean and nice.
Hello Claudia, We are happy to hear you enjoyed your stay. Though there must have been a misunderstanding with the parking fee. It's 15 plus tax so approx. 17 after taxes.
10/10 Fantastiskt
Alan, Harrison
4 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Parking garage too low in height.
Alan
Bodde här 1 natt i april 2024
Svar från Lucia Lemus 4 apr. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Fantastiskt
C.
1 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good customer service!
C.
Bodde här 1 natt i mars 2024
Svar från Lucia Lemus 1 apr. 2024
Thanks for staying with us. We appreciate your feedback!
6/10 Okej
Bart
31 mars 2024
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The area has lots to do
Bart
Bodde här 5 nätter i mars 2024
Svar från Lucia Lemus 1 apr. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Fantastiskt
C.
31 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good - no complaints
C.
Bodde här 4 nätter i mars 2024
Svar från Nichole Thurston - Guest Services Manager 31 mars 2024
Thank you for the nice comment.
6/10 Okej
Vivienne
Affärsresenär, Reste med familjen
29 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was clean
Vivienne
Bodde här 1 natt i mars 2024
Svar från Lucia Lemus 29 mars 2024
Thanks for staying with us. We appreciate your feedback! we hope we see you again..
Svar från Nichole Thurston - Guest Services Manager 31 mars 2024
We are very sorry to hear your stay did not meet your expectations.
8/10 Bra
Roselia
Reste med familj och småbarn, Reste med familjen
24 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was downtown Tacoma
Roselia
Bodde här 1 natt i mars 2024
Svar från Lucia Lemus 26 mars 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Fantastiskt
Terri
22 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location for conventions; easy on/off freeway access. Staff was friendly and helpful.
Terri
Bodde här 1 natt i januari 2024
Svar från Nichole Thurston - Guest Services Manager 23 mars 2024
We are overjoyed to hear you had a lovely time staying with us, and that you found our location convenient for your stay.
8/10 Bra
Lisa, Attleboro
18 mars 2024
Lisa
Bodde här 3 nätter i mars 2024
Svar från Lucia Lemus 8 apr. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Fantastiskt
jorge
17 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfecto
jorge
Bodde här 1 natt i mars 2024
Svar från Nichole Thurston - Guest Services Manager 18 mars 2024
Gracias,
10/10 Fantastiskt
LISA
Reste med sin partner
17 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was such a nice stay. Bed was comfy.
Staff was very friendly.
Parking was secure so I had no worries about my vehicle.
LISA
Bodde här 1 natt i mars 2024
Svar från Nichole Thurston - Guest Services Manager 18 mars 2024
We are over joyed to hear you had a great stay with us, and that parking left you feeling secure and confident.
10/10 Fantastiskt
Kevin, Tumwater
Reste med sin partner
16 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ideal for Tacoma dome and downtown Tacoma.
Kevin
Bodde här 1 natt i mars 2024
Svar från Nichole Thurston - Guest Services Manager 18 mars 2024
Thank you for the lovely review.
8/10 Bra
Dora, Denver
15 mars 2024
Just checked in with great gals. Made my day!
Dora
Bodde här 1 natt i mars 2024
Svar från Nichole Thurston - Guest Services Manager 18 mars 2024
We are ecstatic to hear you enjoyed your check in and our staff. Thank you for the wonderful comments I'll pass them along to the ladies.
6/10 Okej
David
9 mars 2024
Gillade inte: Personal och service och bekvämligheter
Didn’t offer a late checkout and construction started inside the building at 7am. I should expect to be warned of specific conditions. Poor communication on their part.
David
Bodde här 1 natt i mars 2024
Svar från Nichole Thurston - Guest Services Manager 9 mars 2024
Hello, I'm very sorry we did not have late check outs available for your stay, unfortunately there are a limited quantity daily. I'm looking into why our Renovation notice is no longer active for Expedia, Thank you for bringing it to our attention. I apologize construction noise was a problem they should not start that early and I will address it with our crew. We hope you will give us another change to meet and exceed your expectations after our construction has completed.
8/10 Bra
Megan
Reste med familj och småbarn
7 mars 2024
Gillade: Renlighet och personal och service
I would have rated it higher, but they were under construction in areas.
Megan
Bodde här 1 natt i februari 2024
Svar från Nichole Thurston - Guest Services Manager 8 mars 2024
Thank you for your review.
8/10 Bra
Stefannie
1 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice, but no hot tub
Stefannie
Bodde här 1 natt i februari 2024
Svar från Lucia Lemus 4 mars 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Fantastiskt
Calvin
Reste med familjen
28 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice Motel. Easy checkin, clean and good value. Parking and brkfast included. Convenient location to Tacoma downtown and local EQC casino
Calvin
Bodde här 1 natt i februari 2024
Svar från Nichole Thurston - Guest Services Manager 2 mars 2024
Thank you for the wonderful review! We are overjoyed to hear you had a great stay and an easy check in.
10/10 Fantastiskt
john
Affärsresenär
26 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy to walk to areas to det a drink or something to eat
john
Bodde här 1 natt i februari 2024
Svar från Lucia Lemus 26 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tacoma Downtown. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.
6/10 Okej
Nancy
26 feb. 2024
Gillade: Renlighet och boendets skick och faciliteter
Property was clean and quiet did the job. It’s under construction so there is some inconveniences but nothing to horrible.
The night clerk seemed to be on the phone and was annoyed that I interrupted her to ask about a place to eat.
The hair dryer in the room sounded d like a rock crusher when started, got hot and smelled bad and did nothing but smell bad and was very loud. It should be replaced it’s actually a fire hazard
Nancy
Bodde här 1 natt i februari 2024
Svar från Lucia Lemus 26 feb. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TACOMA DOWNTOWN. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
6/10 Okej
Hector Juan
24 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hector Juan
Bodde här 3 nätter i februari 2024
Svar från Lucia Lemus 26 feb. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Fantastiskt
Gary
21 feb. 2024
Gary
Bodde här 1 natt i februari 2024
Svar från Lucia Lemus 20 mars 2024
Thanks for staying with us. We appreciate your feedback!
2/10 Väldigt dåligt
Gabriel
20 feb. 2024
Gillade: Personal och service
Dont trust Expedia with certain amenities. We specifically chose this Hotel because of a pool and continental breakfast. They no longer have a pool. Really put a drag on our plans with our kids. Ive learned I need to call and verify moving forward. Hotel and staff were great otherwise.
Gabriel
Bodde här 1 natt i februari 2024
Svar från Lucia Lemus 20 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tacoma Downtown. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.
10/10 Fantastiskt
Nanette
Reste med familjen
15 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Despite going to the wrong location the staff there was very helpful and made sure to give me the correct location to go too.. the staffs at the correct location were very nice as well..
Nanette
Bodde här 3 nätter i februari 2024
Svar från Lucia Lemus 20 feb. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Fantastiskt
Jan
12 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very enjoyable stay
Jan
Bodde här 1 natt i februari 2024
Svar från Lucia Lemus 20 feb. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Fantastiskt
Cassy
Reste med familjen
12 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy walk to the convention center! Great breakfast. Pool was closed and garage elevator was dirty
Cassy
Bodde här 1 natt i februari 2024
Svar från Lucia Lemus 20 feb. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Fantastiskt
Rosa
11 feb. 2024
Rosa
Bodde här 1 natt i februari 2024
Svar från Nichole Thurston - Guest Services Manager 23 mars 2024
Thank you for the kind review.
10/10 Fantastiskt
Ronald
Affärsresenär
11 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
10/10 amazing great staff. Jackie and the night front desk staff were top notch with customer service! I am new to the area and had lots of questions and they were very helpful.
The room itself was very clean, bed comfortable, and the room was spacious with nice furniture.
Ronald
Bodde här 1 natt i februari 2024
Svar från Lucia Lemus 11 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tacoma Downtown. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.
8/10 Bra
Hope
9 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice area in Tacoma to walk around especially for seeing the glass bridge and museum, as well as UW.
Hope
Bodde här 1 natt i februari 2024
Svar från Lucia Lemus 20 feb. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Fantastiskt
Justine
7 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Justine
Bodde här 5 nätter i januari 2024
Svar från Lucia Lemus 8 feb. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Fantastiskt
JIMMY
Reste i grupp
6 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay if you’re attending an event at the tocoma dome
JIMMY
Bodde här 3 nätter i februari 2024
Svar från Lucia Lemus 7 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tacoma Downtown. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.
8/10 Bra
Samantha
5 feb. 2024
Gillade inte: Renlighet och boendets skick och faciliteter
Samantha
Bodde här 4 nätter i februari 2024
Svar från Lucia Lemus 7 feb. 2024
Thanks for staying with us. We appreciate your feedback!
8/10 Bra
Auzha
4 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Auzha
Bodde här 2 nätter i februari 2024
Svar från Lucia Lemus 7 feb. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Fantastiskt
Hillarie
2 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Stay!
Great location! Easy access to garage for parking & breakfast was great! Definitely stay there again!
Hillarie
Bodde här 1 natt i januari 2024
Svar från Lucia Lemus 2 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tacoma Downtown. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.
10/10 Fantastiskt
Cathal
28 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Cathal
Bodde här 1 natt i januari 2024
Svar från Lucia Lemus 29 jan. 2024
Thanks for staying with us. We appreciate your feedback!
2/10 Väldigt dåligt
Cassie
28 jan. 2024
Cassie
Bodde här 1 natt i januari 2024
Svar från Lucia Lemus 20 mars 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Fantastiskt
Ezra
28 jan. 2024
Ezra
Bodde här 1 natt i januari 2024
Svar från Lucia Lemus 20 mars 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Fantastiskt
Kathleen
Reste i grupp
28 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very conveniently located near Museums and nice restaurants.
Kathleen
Bodde här 3 nätter i januari 2024
Svar från Lucia Lemus 29 jan. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Tacoma Downtown. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.