Interiör
Se tillgänglighet

Recensioner av Hotel Murano

4.5 out of 5
Hotel Murano
1320 Broadway Plaza, Tacoma, WA

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 947 av 1714 recensioner" "
8 - Bra i betyg. 333 av 1714 recensioner" "
6 - Okej i betyg. 217 av 1714 recensioner" "
4 - Dåligt i betyg. 108 av 1714 recensioner" "
2 - Väldigt dåligt i betyg. 109 av 1714 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Ryan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you for the great check in experience, we loved our room!
Bodde här 1 natt i maj 2024

4/10 Dåligt

Ramiro, Edmonds

Affärsresenär, Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
They were closing the hotel down in the morning so we were rushed to leave.
Bodde här 1 natt i mars 2024
Svar från murano 5 maj 2024
Thank you for taking the time share your feedback with us. I would like to apologize for your experience, and I want you to know that your stay was not indicative of the type of service we pride ourselves on here at the Murano. Our team is addressing the issues you mentioned in your review. I hope that you can come to find this as a onetime occurrence and will consider staying with us again in the future.Sincerely, Murano Team.

6/10 Okej

nii-akanu

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Room was dirty, no extra toilet paper or Kleenex or pillows. Felt like a Motel 6 with some art slapped on top. The front desk staff were great though!
Bodde här 1 natt i april 2024
Svar från murano 4 maj 2024
Thank you for your feedback. We are sorry you had a bad experience. We always strive to provide the best service and cleanliness in the industry. Hope you give us another opportunity in the future.Thank you – Murano Team

6/10 Okej

Pauly

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Spots on carpet. Looks like dog throw up. Plus there was dog convention going on.
Bodde här 2 nätter i april 2024
Svar från murano 4 maj 2024
Thank you for your feedback. We are sorry you had a bad experience. We always strive to provide the best service and cleanliness in the industry. Hope you give us another opportunity in the future.Thank you – Murano Team

8/10 Bra

Carolina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had issues opening the door during my entire stay which was annoying, but the staff was very helpful and quick in resolving the issue! The A/C in the rooms was great and it was an overall enjoyable stay minus the issues with the door to the room.
Bodde här 2 nätter i april 2024
Svar från murano 4 maj 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay with us, we look forward to seeing you in the future.Murano Team

10/10 Fantastiskt

Patrick

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff. Nice room. Good location.
Bodde här 1 natt i maj 2024
Svar från murano 4 maj 2024
We are thrilled that you had a great time with us. Looking forward to seeing you next time!Murano Team

10/10 Fantastiskt

Tanya

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the view
Bodde här 3 nätter i april 2024
Svar från murano 3 maj 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Gloria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från murano 3 maj 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

6/10 Okej

Elizabeth, Boise

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel, but the lobby and other common areas were COLD. I enjoyed the art and and it was easy to get over to the Tacoma Dome for a show. The rooms were a bit noisy, so be prepared if you are a light sleeper. Not a lot of food options close by if you are an early riser, especially on a Sunday morning.
Bodde här 2 nätter i april 2024
Svar från murano 2 maj 2024
Thank you for your rating. We loved hearing you enjoyed our property and our art. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Cassandra M

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från murano 3 maj 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Lisbeth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i april 2024
Svar från JESSICA 1 maj 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

NaTasha

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and nice:)
Bodde här 1 natt i april 2024
Svar från JESSICA 1 maj 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Scarleth

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Would stay here again! Close to Tacoma Dome
Bodde här 2 nätter i april 2024
Svar från JESSICA 1 maj 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

8/10 Bra

Nicole, Bon Accord

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were wonderful, very friendly! Overall I felt this hotel was a great stay, however we were really surprised to find that there are no food vending machines available at this property. All they have is some chocolate and a few other snacks. We went to a concert Sunday evening with everything closed and not even able to grab some snacks at the hotel. I think offering this to your guests would improve a guest’s experience.
Bodde här 2 nätter i april 2024
Svar från JESSICA 1 maj 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

4/10 Dåligt

Andrea

Reste i grupp
Gillade inte: Renlighet och boendets skick och faciliteter
This hotel is not as advertised! Expedia and other sites market this as a luxury hotel, but it is dated, and feels dirty. Service at the on site restaurant was really slow, waiting almost ten minutes to be sat at the empty bar, and another half hour to get two drinks. Despite having three elevators, wait times were slow- at one point we waited five minutes for an elevator. Our room felt dirty, with huge stains on the carpet, spots in the bathroom missed with cleaning, rusting surfaces, peeling wallpaper. It was also so hot in the room when we first arrived, and the phone in the room wasn't working for us so I had to use my own mobile device to call down when needed. We ended up with a room that looked nothing like what was photographed online. Overall, just felt pretty disappointed and duped with what we got versus what is advertised. Be aware of that when booking!
Bodde här 1 natt i april 2024
Svar från JESSICA 1 maj 2024
Thank you for taking the time share your feedback with us. I would like to apologize for your experience, and I want you to know that your stay was not indicative of the type of service we pride ourselves on here at the Murano. Our team is addressing the issues you mentioned in your review. I hope that you can come to find this as a onetime occurrence and will consider staying with us again in the future.Sincerely, Murano Team.

10/10 Fantastiskt

Brenda

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Parking at the property should be included in the room rate.
Bodde här 1 natt i april 2024
Svar från JESSICA 1 maj 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Leonardo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från JESSICA 1 maj 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

6/10 Okej

Chelsea

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från JESSICA 1 maj 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Casey

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I enjoyed our stay
Bodde här 1 natt i april 2024
Svar från Jessica 29 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Jeri

Bodde här 1 natt i mars 2024
Svar från Jessica 29 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Avery

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My husband and I had an amazing staycation here. The front desk staff are friendly, intuitive and super helpful. Food and drinks at the restaurant / bar were amazing! lots of great, safe parking. This’ll be our new staycation spot in Tacoma!
Bodde här 1 natt i april 2024
Svar från Jessica 29 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

8/10 Bra

Gillian, New York

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Unremarkable. Good value. Bathroom tub was a little gross.
Bodde här 1 natt i april 2024
Svar från Jessica 29 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

8/10 Bra

RYAN, Portland

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i februari 2024
Svar från Jessica 23 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

elaine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i april 2024
Svar från Jessica 23 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Anna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay.
Bodde här 1 natt i april 2024
Svar från Jessica 23 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Mellissa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always a super great stay
Bodde här 1 natt i april 2024
Svar från Jessica 23 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Troy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Go here, it is great and worth the money, in 2024
Bodde här 1 natt i april 2024
Svar från Jessica 23 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Richard, Marysville

Affärsresenär, Reste med husdjur
my dogs were welcome , the rooms and grounds are well maintained . This was my third stay at the Hotel and would highly recommend .
Bodde här 1 natt i januari 2024
Svar från murano 18 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

stephie

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel!
Bodde här 3 nätter i april 2024
Svar från murano 17 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed the art work all around. Great views from the upper level rooms. And appreciated the Patron breakfast on the top floor.
Bodde här 1 natt i april 2024
Svar från murano 17 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed my stay. Price was just right for a quick overnight weekend trip. Close to my areas of interests. Great views of Mt. Rainier. Polite and courteous staff. Good food at Bites. Room was quiet and did not have any strong fragrances which is important to me since I have asthma and allergies. Bed was comfortable. Overall I would recommend.
Bodde här 1 natt i april 2024
Svar från murano 17 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

6/10 Okej

Dehigh M

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The property is severely overpriced with very few amenities. The only pleasant part was the view of Mt. Ranier and the lobby. Entrance smelled like a casino. The air conditioner was broken in my room. The maintenance tech came and asked if we would like to JUST LEAVE THE WINDOWS OPEN (we were on the 20th floor). No offer to fix. On the day before we left, they finally offered to bring a microwave to our room. Meals were pricey. Embassy Suites is better for the price and convenience. I will stay there from this point forward.
Bodde här 2 nätter i april 2024
Svar från murano 17 apr. 2024
I would like to apologize for the experience you had in our hotel. We appreciate your feedback and concerns and will make sure it will never happen again.Sincere Apologies, Murano Team.

10/10 Fantastiskt

Megan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel with lots of artwork on display. Room was clean, staff were friendly
Bodde här 1 natt i april 2024
Svar från murano 17 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Kevin

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från murano 17 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Megan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The glass and art collection really made the hotel special. All of the front desk staff were very accommodating helping us get into our room before the standard check-in time which was very much appreciated. We were able to walk to the Saturday Farmer's market, Museum of Glass and a variety of coffee shops and vintage stores. Parking was easy and onsite with in and out self park.
Bodde här 1 natt i april 2024
Svar från murano 17 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Dayna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Jessica 14 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Yaping

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från jessica 14 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Ke

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall is good
Bodde här 1 natt i april 2024
Svar från murano 13 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Liam

Bodde här 2 nätter i april 2024
Svar från JESSICA 1 maj 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

8/10 Bra

Melinda

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rooms need to checked for cleanliness and the work out area needs to be updated and at least having the machines working properly. The staff was very helpful and friendly.
Bodde här 1 natt i mars 2024
Svar från Jessica 12 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

8/10 Bra

Kylie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was very petty.
Bodde här 1 natt i april 2024
Svar från murano 11 apr. 2024
thank you

10/10 Fantastiskt

Derwin

Bodde här 1 natt i april 2024
Svar från Jessica 29 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Matthew

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very swanky but comfortable
Bodde här 2 nätter i april 2024
Svar från murano 21 apr. 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay with us, we look forward to seeing you in the future.Murano Team

10/10 Fantastiskt

Christine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is the second time we have stayed here this year. Both times have been a great experience. Great location to the convention center, plenty of dining options including on-site. Great parking. Walking distance to many amenities. Staff is prompt and friendly. Hotel overall is nice, but could use some updating. Carpet is loose in hallway, some glass needed fixed, elevator had non functioning screen. Would highly recommend a stay here.
Bodde här 1 natt i april 2024
Svar från murano 11 apr. 2024
thank you for your review glad you enjoy our hotel.

8/10 Bra

Eric

Affärsresenär
Gillade: Renlighet
Nice hotel, parking was easy and nice to see all of the glass art. Views were great as well
Bodde här 3 nätter i april 2024
Svar från Jessica 7 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Suzanne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Jessica 29 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

Shantel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Awesome
Bodde här 2 nätter i februari 2024
Svar från murano 7 apr. 2024
thank you for your review glad you enjoyed your stay!

10/10 Fantastiskt

Jola

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is clean and quiet and the bed was comfortable
Bodde här 1 natt i april 2024
Svar från Jessica 5 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

martin, Port St Lucie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very interesting property, with beautiful glass art installations.
Bodde här 2 nätter i mars 2024
Svar från Jessica 5 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place with beautiful & tasteful artwork throughout.
Bodde här 1 natt i april 2024
Svar från Jessica 5 apr. 2024
Thank you for your rating. It’s been a privilege to host you and hope you visit us again.Sincerely, Murano Team.